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NHTSA recalls & complaints · 2014–2027

Infiniti QX80 recalls, complaints and VIN decoding

NHTSA lists 10 recall campaigns and 135 owner complaints for the Infiniti QX80, covering model years 2014 to 2027. The 2014 model year drew the most complaints (21), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Infiniti QX80 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 10 recall campaigns on file
  • 135 owner complaints (unverified reports to NHTSA)
  • 14 model years with data (2014–2027)
  • most complaints: 2014 (21 for that model year)
  • top component: Electrical System (26 complaints)
  • latest recall 26V455000 (reported Jul 15, 2026)
  • 4 complaints reporting a crash (3.0%)
  • 0 complaints reporting a fire (0.0%)
  • 3 complaints reporting an injury (2.2%)
  • 0 complaints reporting a death (0.0%)

Infiniti QX80 complaints by model year

14 model years · NHTSA complaints

The 2014 model year has the most complaints: 21 of 135, or 15.6%. Next come 2019 (20) and 2015 (18). The fewest are for 2022, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Infiniti QX80 owner complaints to NHTSA by model year, 2014–2027Column chart of 135 complaints across 14 model years. The highest is 2014 with 21. The full figures are in the table below the chart.2014: 21 complaints2120142015: 18 complaints1820152016: 14 complaints1420162017: 17 complaints1720172018: 9 complaints920182019: 20 complaints2020192020: 6 complaints620202021: 7 complaints720212022: 1 complaint120222023: 2 complaints220232024: 2 complaints220242025: 8 complaints820252026: 6 complaints620262027: 4 complaints42027
Show the figures for all 14 model years
Infiniti QX80 complaints by model year, with complaints reporting a crash, fire, injury or death
Infiniti QX80 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2014210000
2015181010
2016140000
2017171010
201891010
2019200000
202060000
202170000
202210000
202320000
202420000
202581000
202660000
202740000
All model years1354030

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Infiniti QX80 components

top 15 · NHTSA categories

Electrical System is the component named most often, in 26 complaints (19.3% of all 135), followed by Engine (20) and Fuel/Propulsion System (18).

Components named most often in Infiniti QX80 complaints (top 15)
Components named most often in Infiniti QX80 complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System2619.3%
Unknown or Other2518.5%
Engine2014.8%
Fuel/Propulsion System1813.3%
Air Bags1712.6%
Service Brakes1410.4%
Forward Collision Avoidance118.1%
Fuel System, Gasoline107.4%
Vehicle Speed Control96.7%
Power Train64.4%
Back Over Prevention53.7%
Suspension53.7%
Visibility/Wiper53.7%
Steering43.0%
Exterior Lighting32.2%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Infiniti QX80 recalls

10 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name QX80, newest first. The 10 campaigns cover model years 2014 to 2027. The 2014 and 2025 model years appear in the most campaigns (4 each).

  • 10 recall campaigns
  • 1 over-the-air remedy
Infiniti QX80 recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2014: 4 campaigns2015: 2 campaigns2016: 1 campaign2017: 1 campaign2018: 2 campaigns2019: 2 campaigns
2020: 2 campaigns2021: 3 campaigns2022: 1 campaign2023: 1 campaign2024: 1 campaign2025: 4 campaigns2026: 2 campaigns2027: 1 campaign
Highlighted: the model years with the most campaigns.

  1. NHTSA campaign 26V455000

    Reported

    Equipment › Other › Labels

    Model years 2014–2027

    Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Consequence:
    An overloaded vehicle can increase the risk of a crash.
    Remedy:
    Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

    Filed by Nissan North America, Inc.

  2. NHTSA campaign 25V821000

    Reported

    Back Over Prevention › Software

    Model years 2025–2026

    Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
    Remedy:
    The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

    Filed by Nissan North America, Inc.

  3. NHTSA campaign 24V748000

    Reported

    Equipment › Electrical › Infotainment › Software; Back Over Prevention

    Model year 2025 · Over-the-air fix

    Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
    Remedy:
    The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.

    Filed by Nissan North America, Inc.

  4. NHTSA campaign 24V747000

    Reported

    Back Over Prevention › Software

    Model year 2025

    Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
    Remedy:
    Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.

    Filed by Nissan North America, Inc.

  5. NHTSA campaign 21V599000

    Reported

    Back Over Prevention › Display Function

    Model year 2021

    Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
    Remedy:
    Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

    Filed by Nissan North America, Inc.

  6. NHTSA campaign 21V373000

    Reported

    Fuel System, Gasoline › Delivery › Fuel Pump › Control/Drive Module

    Model years 2020–2021

    Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

    Consequence:
    Fuel pump failure can cause an engine stall, increasing the risk of a crash.
    Remedy:
    Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

    Filed by Nissan North America, Inc.

  7. NHTSA campaign 19V654000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model years 2018–2019

    Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    The lack of an image in the back-up camera display increases the risk of a crash.
    Remedy:
    Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  8. NHTSA campaign 14V683000

    Reported

    Fuel System, Gasoline

    Model years 2014–2015

    Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.

    Consequence:
    A fuel leak in the presence of an ignition source could cause a vehicle fire.
    Remedy:
    Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  9. NHTSA campaign 14V668000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model year 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18, 2013, to February 11, 2014. In the affected vehicles, the driver's frontal air bag inflator may have been manufactured with an incorrect part.

    Consequence:
    In the event of a crash necessitating deployment of the driver's air bag, the incorrect part may block the flow of propellant to the air bag and the air bag's inflator may rupture. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants.
    Remedy:
    Nissan will notify owners, and dealers will replace the front driver air bag inflator, free of charge. The recall began on December 1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  10. NHTSA campaign 14V129000

    Reported

    Equipment › Other › Labels

    Model year 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti QX80 vehicles manufactured December 2, 2013, through January 27, 2014, and equipped with 20 inch wheels. In the affected vehicles, the Certification label incorrectly lists the Gross Axle Weight Rating (GAWR) as 4,497 lb instead of the correct 4,343 lb. As such, the vehicles do not comply with Part 567 "Certification Regulation."

    Consequence:
    An incorrect GAWR listing may result in the vehicle being overloaded which may increase the risk of a crash.
    Remedy:
    Nissan will notify owners, and will mail owners a corrected Certification label, free of charge. The recall began on April 21, 2014. Owners may contact Infiniti at 1-800-662-6200.

    Filed by Nissan North America, Inc.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Infiniti QX80 questions

5 questions

How many recalls does the Infiniti QX80 have?

NHTSA lists 10 vehicle recall campaigns for the Infiniti QX80, covering model years 2014 to 2027. The most recent, 26V455000, was reported on July 15, 2026 and is filed under “Equipment”. The 2014 and 2025 model years are covered by the most campaigns (4 each).

Which Infiniti QX80 model year has the most complaints?

The 2014 model year, with 21 of the 135 complaints in NHTSA’s file (15.6%). The next are 2019 (20) and 2015 (18). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Infiniti QX80 complaint?

Electrical System is the component named most often: 26 complaints, or 19.3% of all 135. Engine (20) and Fuel/Propulsion System (18) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Infiniti QX80?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Infiniti dealer.

How many Infiniti QX80 complaints report a crash, fire, injury or death?

Of the 135 complaints, 4 report a crash, 0 a fire, 3 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Infiniti models

8 models · most complaints first

The Infiniti models with the most NHTSA complaints, and the Infiniti VIN decoder with every Infiniti model page, WMI code and VIN note.

All Infiniti models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.