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NHTSA recalls & complaints · 2014–2023

Infiniti Q50 recalls, complaints and VIN decoding

NHTSA lists 11 recall campaigns and 488 owner complaints for the Infiniti Q50, covering model years 2014 to 2023. The 2014 model year drew the most complaints (169), and Steering is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Infiniti Q50 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 11 recall campaigns on file
  • 488 owner complaints (unverified reports to NHTSA)
  • 10 model years with data (2014–2023)
  • most complaints: 2014 (169 for that model year)
  • top component: Steering (124 complaints)
  • latest recall 24V470000 (reported Jun 21, 2024)
  • 38 complaints reporting a crash (7.8%)
  • 5 complaints reporting a fire (1.0%)
  • 17 complaints reporting an injury (3.5%)
  • 1 complaint reporting a death (0.2%)

Infiniti Q50 complaints by model year

10 model years · NHTSA complaints

The 2014 model year has the most complaints: 169 of 488, or 34.6%. Next come 2015 (126) and 2017 (62). The fewest are for 2022, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Infiniti Q50 owner complaints to NHTSA by model year, 2014–2023Column chart of 488 complaints across 10 model years. The highest is 2014 with 169. The full figures are in the table below the chart.2014: 169 complaints16920142015: 126 complaints12620152016: 39 complaints3920162017: 62 complaints6220172018: 44 complaints4420182019: 30 complaints3020192020: 3 complaints320202021: 6 complaints620212022: 1 complaint120222023: 8 complaints82023
Infiniti Q50 complaints by model year, with complaints reporting a crash, fire, injury or death
Infiniti Q50 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201416911271
201512616280
2016391010
2017623010
2018441100
2019303000
202030000
202161000
202210000
202382000
All model years488385171

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Infiniti Q50 components

top 15 · NHTSA categories

Steering is the component named most often, in 124 complaints (25.4% of all 488), followed by Electrical System (87) and Power Train (79).

Components named most often in Infiniti Q50 complaints (top 15)
Components named most often in Infiniti Q50 complaints (top 15)
ComponentComplaintsShare of complaints
Steering12425.4%
Electrical System8717.8%
Power Train7916.2%
Engine7715.8%
Air Bags6312.9%
Unknown or Other5912.1%
Vehicle Speed Control479.6%
Service Brakes418.4%
Fuel/Propulsion System265.3%
Wheels183.7%
Seats142.9%
Suspension132.7%
Seat Belts122.5%
Tires122.5%
Structure102.0%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Infiniti Q50 recalls

11 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Q50, newest first. The 11 campaigns cover model years 2014 to 2021. The 2014 model year appears in the most campaigns (5).

  • 11 recall campaigns
Infiniti Q50 recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2014: 5 campaigns2015: 3 campaigns2016: 4 campaigns2017: 4 campaigns2018: 3 campaigns2019: 1 campaign
2020: no campaigns2021: 3 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 24V470000

    Reported

    Power Train › Driveline › Driveshaft

    Model years 2014–2018

    Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

    Consequence:
    A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
    Remedy:
    Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

    Filed by Nissan North America, Inc.

  2. NHTSA campaign 21V599000

    Reported

    Back Over Prevention › Display Function

    Model year 2021

    Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
    Remedy:
    Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

    Filed by Nissan North America, Inc.

  3. NHTSA campaign 21V402000

    Reported

    Suspension › Rear › Axle › Spindle; Steering › Linkages › Knuckle › Spindle › Arm

    Model year 2021

    Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

    Consequence:
    The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
    Remedy:
    Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  4. NHTSA campaign 21V234000

    Reported

    Engine and Engine Cooling › Engine › Engine Control Module (ECU/ECM) › Software

    Model year 2021

    Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.

    Consequence:
    A lack of fuel may cause an engine stall, increasing the risk of a crash.
    Remedy:
    INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.

    Filed by Nissan North America, Inc.

  5. NHTSA campaign 19V654000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model years 2018–2019

    Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    The lack of an image in the back-up camera display increases the risk of a crash.
    Remedy:
    Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  6. NHTSA campaign 17V571000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model year 2017

    Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.

    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
    Remedy:
    Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.

    Filed by Nissan North America, Inc.

  7. NHTSA campaign 17V476000

    Reported

    Electrical System › Software; Fuel System, Gasoline › Delivery › Fuel Pump

    Model years 2016–2018

    Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.

    Consequence:
    An engine stall can increase the risk of a crash.
    Remedy:
    Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  8. NHTSA campaign 16V430000

    Reported

    Steering › Automated/Adaptive Steering; Steering › Electric Power Assist System

    Model years 2014–2016

    Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

    Consequence:
    If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
    Remedy:
    Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  9. NHTSA campaign 16V244000

    Reported

    Air Bags › Sensor › Occupant Classification

    Model years 2014–2017

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

    Consequence:
    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
    Remedy:
    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

    Filed by Nissan North America, Inc.

  10. NHTSA campaign 14V138000

    Reported

    Electrical System › Software; Air Bags › Frontal

    Model year 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

    Consequence:
    If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
    Remedy:
    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

    Filed by Nissan North America, Inc.

Show 1 more recall

  1. NHTSA campaign 13V588000

    Reported

    Steering › Automated/Adaptive Steering; Steering › Electric Power Assist System

    Model year 2014

    Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

    Consequence:
    The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
    Remedy:
    Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

    Filed by Nissan North America, Inc.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Infiniti Q50 questions

5 questions

How many recalls does the Infiniti Q50 have?

NHTSA lists 11 vehicle recall campaigns for the Infiniti Q50, covering model years 2014 to 2023. The most recent, 24V470000, was reported on June 21, 2024 and is filed under “Power train”. The 2014 model year is covered by the most campaigns (5).

Which Infiniti Q50 model year has the most complaints?

The 2014 model year, with 169 of the 488 complaints in NHTSA’s file (34.6%). The next are 2015 (126) and 2017 (62). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Infiniti Q50 complaint?

Steering is the component named most often: 124 complaints, or 25.4% of all 488. Electrical System (87) and Power Train (79) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Infiniti Q50?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Infiniti dealer.

How many Infiniti Q50 complaints report a crash, fire, injury or death?

Of the 488 complaints, 38 report a crash, 5 a fire, 17 at least one injury and 1 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Infiniti models

8 models · most complaints first

The Infiniti models with the most NHTSA complaints, and the Infiniti VIN decoder with every Infiniti model page, WMI code and VIN note.

All Infiniti models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.