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NHTSA recalls & complaints · 2014–2025

Infiniti QX50 recalls, complaints and VIN decoding

NHTSA lists 7 recall campaigns and 273 owner complaints for the Infiniti QX50, covering model years 2014 to 2025. The 2019 model year drew the most complaints (139), and Engine is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Infiniti QX50 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 7 recall campaigns on file
  • 273 owner complaints (unverified reports to NHTSA)
  • 11 model years with data (2014–2025)
  • most complaints: 2019 (139 for that model year)
  • top component: Engine (100 complaints)
  • latest recall 25V437000 (reported Jun 27, 2025)
  • 11 complaints reporting a crash (4.0%)
  • 6 complaints reporting a fire (2.2%)
  • 10 complaints reporting an injury (3.7%)
  • 0 complaints reporting a death (0.0%)

Infiniti QX50 complaints by model year

11 model years · NHTSA complaints

The 2019 model year has the most complaints: 139 of 273, or 50.9%. Next come 2021 (40) and 2020 (32). The fewest are for 2025, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Infiniti QX50 owner complaints to NHTSA by model year, 2014–2025Column chart of 273 complaints across 12 model years. The highest is 2019 with 139. The full figures are in the table below the chart.2014: 2 complaints220142015: 3 complaints320152016: 19 complaints1920162017: 13 complaints1320172018: 0 complaints20182019: 139 complaints13920192020: 32 complaints3220202021: 40 complaints4020212022: 16 complaints1620222023: 4 complaints420232024: 4 complaints420242025: 1 complaint12025
Infiniti QX50 complaints by model year, with complaints reporting a crash, fire, injury or death
Infiniti QX50 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201421010
201530000
2016193330
2017131000
20191393130
2020320000
2021402020
2022161110
202340000
202440100
202510000
All model years273116100

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Infiniti QX50 components

top 15 · NHTSA categories

Engine is the component named most often, in 100 complaints (36.6% of all 273), followed by Engine and Engine Cooling (43) and Electrical System (42).

Components named most often in Infiniti QX50 complaints (top 15)
Components named most often in Infiniti QX50 complaints (top 15)
ComponentComplaintsShare of complaints
Engine10036.6%
Engine and Engine Cooling4315.8%
Electrical System4215.4%
Unknown or Other3813.9%
Forward Collision Avoidance3512.8%
Power Train3111.4%
Service Brakes217.7%
Fuel/Propulsion System145.1%
Vehicle Speed Control134.8%
Air Bags82.9%
Structure82.9%
Seats72.6%
Steering62.2%
Back Over Prevention41.5%
Exterior Lighting41.5%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Infiniti QX50 recalls

7 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name QX50, newest first. The 7 campaigns cover model years 2019 to 2024. The 2019 model year appears in the most campaigns (3).

  • 7 recall campaigns
Infiniti QX50 recall campaigns covering each model year
2019: 3 campaigns2020: 2 campaigns2021: 2 campaigns2022: 2 campaigns2023: 1 campaign2024: 1 campaign
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 25V437000

    Reported

    Engine and Engine Cooling › Engine › Hard Parts Internal/Mechanical

    Model years 2019–2022

    Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

    Consequence:
    Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
    Remedy:
    Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

    Filed by Nissan North America, Inc.

  2. NHTSA campaign 24V154000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model years 2023–2024

    Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.

    Consequence:
    An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
    Remedy:
    Dealers will replace the front driver's air bag assembly, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PD103, PD104, and PMA34.

    Filed by Nissan North America, Inc.

  3. NHTSA campaign 23V187000

    Reported

    Latches/Locks/Linkages › Doors › Lock

    Model year 2022

    Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

    Consequence:
    An unlocked door may unlatch and open during a crash, increasing the risk of injury.
    Remedy:
    Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

    Filed by Nissan North America, Inc.

  4. NHTSA campaign 21V402000

    Reported

    Suspension › Rear › Axle › Spindle; Steering › Linkages › Knuckle › Spindle › Arm

    Model year 2021

    Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

    Consequence:
    The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
    Remedy:
    Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  5. NHTSA campaign 21V025000

    Reported

    Equipment › Other › Labels; Tires

    Model year 2020

    Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Consequence:
    Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.
    Remedy:
    INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.

    Filed by Nissan North America, Inc.

  6. NHTSA campaign 19V654000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model year 2019

    Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    The lack of an image in the back-up camera display increases the risk of a crash.
    Remedy:
    Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  7. NHTSA campaign 18V593000

    Reported

    Air Bags › Knee Bolster

    Model year 2019

    Nissan North America, Inc. (Nissan) is recalling certain 2019 INFINITI QX50 vehicles. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at the trim cover tear seam as designed.

    Consequence:
    If the passenger-side knee air bag cover detaches during deployment, it can increase the risk of injury.
    Remedy:
    INFINITI will notify owners, and retailers will replace the passenger-side knee air bag module, free of charge. The recall began October 23, 2018. Owners may contact INFINITI customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Infiniti QX50 questions

5 questions

How many recalls does the Infiniti QX50 have?

NHTSA lists 7 vehicle recall campaigns for the Infiniti QX50, covering model years 2014 to 2025. The most recent, 25V437000, was reported on June 27, 2025 and is filed under “Engine and engine cooling”. The 2019 model year is covered by the most campaigns (3).

Which Infiniti QX50 model year has the most complaints?

The 2019 model year, with 139 of the 273 complaints in NHTSA’s file (50.9%). The next are 2021 (40) and 2020 (32). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Infiniti QX50 complaint?

Engine is the component named most often: 100 complaints, or 36.6% of all 273. Engine and Engine Cooling (43) and Electrical System (42) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Infiniti QX50?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Infiniti dealer.

How many Infiniti QX50 complaints report a crash, fire, injury or death?

Of the 273 complaints, 11 report a crash, 6 a fire, 10 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Infiniti models

8 models · most complaints first

The Infiniti models with the most NHTSA complaints, and the Infiniti VIN decoder with every Infiniti model page, WMI code and VIN note.

All Infiniti models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.