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NHTSA recalls & complaints · 1997–2006

Infiniti QX4 recalls, complaints and VIN decoding

NHTSA lists 8 recall campaigns and 277 owner complaints for the Infiniti QX4, covering model years 1997 to 2006. The 2001 model year drew the most complaints (73), and Suspension is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Infiniti QX4 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 8 recall campaigns on file
  • 277 owner complaints (unverified reports to NHTSA)
  • 9 model years with data (1997–2006)
  • most complaints: 2001 (73 for that model year)
  • top component: Suspension (87 complaints)
  • latest recall 20V008000 (reported Jan 9, 2020)
  • 32 complaints reporting a crash (11.6%)
  • 3 complaints reporting a fire (1.1%)
  • 14 complaints reporting an injury (5.1%)
  • 1 complaint reporting a death (0.4%)

Infiniti QX4 complaints by model year

9 model years · NHTSA complaints

The 2001 model year has the most complaints: 73 of 277, or 26.4%. Next come 1997 (45) and 1999 (43). The fewest are for 2006, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Infiniti QX4 owner complaints to NHTSA by model year, 1997–2006Column chart of 277 complaints across 10 model years. The highest is 2001 with 73. The full figures are in the table below the chart.1997: 45 complaints4519971998: 29 complaints2919981999: 43 complaints4319992000: 28 complaints2820002001: 73 complaints7320012002: 37 complaints3720022003: 20 complaints2020032004: 1 complaint120042005: 0 complaints20052006: 1 complaint12006
Infiniti QX4 complaints by model year, with complaints reporting a crash, fire, injury or death
Infiniti QX4 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
1997457041
1998296020
1999434210
2000281110
2001737020
2002375030
2003202010
200410000
200610000
All model years277323141

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Infiniti QX4 components

top 15 · NHTSA categories

Suspension is the component named most often, in 87 complaints (31.4% of all 277), followed by Structure (52) and Steering (51).

Components named most often in Infiniti QX4 complaints (top 15)
Components named most often in Infiniti QX4 complaints (top 15)
ComponentComplaintsShare of complaints
Suspension8731.4%
Structure5218.8%
Steering5118.4%
Equipment217.6%
Engine and Engine Cooling176.1%
Fuel System, Gasoline176.1%
Power Train176.1%
Air Bags155.4%
Vehicle Speed Control145.1%
Unknown or Other134.7%
Electrical System124.3%
Service Brakes, Hydraulic124.3%
Wheels93.2%
Fuel/Propulsion System82.9%
Tires62.2%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Infiniti QX4 recalls

8 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name QX4, newest first. The 8 campaigns cover model years 1997 to 2003. The 2002 model year appears in the most campaigns (5).

  • 8 recall campaigns
Infiniti QX4 recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
1997: 2 campaigns1998: 2 campaigns1999: 2 campaigns
2000: 3 campaigns2001: 4 campaigns2002: 5 campaigns2003: 3 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 20V008000

    Reported

    Air Bags › Frontal › Passenger Side › Inflator Module

    Model years 2002–2003

    Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.

    Filed by Nissan North America, Inc.

  2. NHTSA campaign 17V068000

    Reported

    Air Bags › Frontal › Passenger Side › Inflator Module

    Model year 2002

    Nissan North America, Inc. (Nissan) is recalling certain 2002 Pathfinder and Infiniti QX4 vehicles. These vehicles are equipped with Takata air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture.

    Consequence:
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    Nissan will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began on March, 31, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  3. NHTSA campaign 15V287000

    Reported

    Air Bags

    Model years 2002–2003

    Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

    Consequence:
    In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.

    Filed by Nissan North America, Inc.

  4. NHTSA campaign 11V244000

    Reported

    Suspension › Front; Steering › Column

    Model years 1997–2003

    Nissan is recalling certain model year 1996-2004 pathfinder and model year 1997-2003 Infiniti QX4 vehicles originally sold, or currently registered in, Connecticut, Delaware, Iowa, Illinois, Indiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Washington D.C., West Virginia and Wisconsin. In areas of the country in which heavy concentrations of road salt are used, a mixture of snow/water and salt may enter an assembly location hole in the upper strut housing, causing water to collect at the mating surface of the strut housing panel and the inner hood ledge assembly. Over time, this snow/water and salt intrusion may result in corrosion of the strut tower housing in some subject vehicles.

    Consequence:
    The strut housing may crack and pull away from the inner hood ledge assembly. This may lead to grinding noises, increased steering effort, and possibly the steering column to break, resulting in the loss of steering control, which could result in a crash.
    Remedy:
    Nissan will inspect the strut housing and repair the vehicles as necessary, free of charge. An interim notification letter was sent out in May 2011. The second notice was mailed on July 25, 2011. Owners may contact Nissan at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  5. NHTSA campaign 10V312000

    Reported

    Air Bags › Frontal

    Model year 2002

    Nissan is recalling forty-six certain model year 2002 pathfinder and Infiniti QX4 vehicles manufactured from August 24, 2001 through August 28, 2001. The air bag inflator contains propellant wafers that are required to properly deploy the front passenger air bag. Due to improper propellant wafer installation during the air bag inflator assembly process, some air bag inflators may be missing one of the wafers. As a result, the remaining wafers in the inflator used for the deployment of the front passenger air bag may, over time, break up into powder due to normal vibration experienced while driving. This causes the combustion rate of the propellant to increase inside the inflator, which can lead to internal pressure rising suddenly during air bag deployment.

    Consequence:
    The inflator housing may rupture and pieces of the inflator could strike and injure vehicle occupants.
    Remedy:
    Nissan will notify the owners of the forty-six affected vehicles. Dealers will replace the front passenger air bag module assembly with a new one free of charge. The safety recall began on August 19, 2010. Owners may contact Nissan at 1-800-647-7261 and Infiniti at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  6. NHTSA campaign 07V435000

    Reported

    Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap

    Model years 1997–2001

    On certain vehicles originally sold in or currently registered in the states of Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Tennessee, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia, during the coating process of the fuel filler tube assembly, an insufficient amount of coating may have been applied at the lower mounting bracket. This could result in an opening in the coating which can allow water to enter and make contact with the bare metal of the tube.

    Consequence:
    This may result in surface rust but not perforation of the tube. However, in those areas of the country which use heavy concentrations of road salt in the winter, if a mixture of snow/water and salt makes contact with the bare metal, corrosion may occur to a degree which results in perforation of the tube. In this case fuel leakage may occur when filling the tank. Fuel leakage, in the presence of an ignition source, could result in a fire.
    Remedy:
    Dealers will replace the fuel filler tube assembly with a new one with an improved coating process. The recall began on November 26, 2007. Owners may contact Nissan at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  7. NHTSA campaign 01V282000

    Reported

    Structure › Body › Hatchback/Liftgate › Hinge and Attachments

    Model year 2001

    Vehicle description: sport utility vehicles. Some of the brackets used to attach the two gas struts to the rear door (hatch) may have been improperly made. At high ambient temperatures, the increase in gas pressure in the strut(s) could cause one or both brackets to bend, resulting in the struts detaching from the bracket(s) when opening or closing the rear door.

    Consequence:
    If both struts detach from the brackets, the door will rapidly fall down, possibly striking someone and causing serious injury.
    Remedy:
    Dealers will replace the strut brackets. Owner notification began September 24, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Nissan at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  8. NHTSA campaign 00V410000

    Reported

    Electrical System › Ignition

    Model years 2000–2001

    Vehicle description: passenger vehicles. These vehicles may have an ignition lock assembly with improperly seated key cylinder cap connector pins. Vibration can cause the connecting pins to loosen and/or fall out allowing the key cylinder cap to disengage from the key cylinder.

    Consequence:
    If this occurs, the steering wheel lock rod can move, which could lock the steering wheel, increasing the risk of a crash.
    Remedy:
    Dealers will inspect the ignition lock assembly and assemblies with loose or missing end cap connector pins will be replaced. A ring clip will be installed on all others to prevent loosening of the pins.

    Filed by Nissan North America, Inc.

Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Infiniti QX4 questions

5 questions

How many recalls does the Infiniti QX4 have?

NHTSA lists 8 vehicle recall campaigns for the Infiniti QX4, covering model years 1997 to 2006. The most recent, 20V008000, was reported on January 9, 2020 and is filed under “Air bags”. The 2002 model year is covered by the most campaigns (5).

Which Infiniti QX4 model year has the most complaints?

The 2001 model year, with 73 of the 277 complaints in NHTSA’s file (26.4%). The next are 1997 (45) and 1999 (43). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Infiniti QX4 complaint?

Suspension is the component named most often: 87 complaints, or 31.4% of all 277. Structure (52) and Steering (51) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Infiniti QX4?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Infiniti dealer.

How many Infiniti QX4 complaints report a crash, fire, injury or death?

Of the 277 complaints, 32 report a crash, 3 a fire, 14 at least one injury and 1 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Infiniti models

8 models · most complaints first

The Infiniti models with the most NHTSA complaints, and the Infiniti VIN decoder with every Infiniti model page, WMI code and VIN note.

All Infiniti models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.