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NHTSA recalls & complaints · 2017–2019

Infiniti QX30 recalls, complaints and VIN decoding

NHTSA lists 6 recall campaigns and 60 owner complaints for the Infiniti QX30, covering model years 2017 to 2019. The 2017 model year drew the most complaints (33), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Infiniti QX30 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 6 recall campaigns on file
  • 60 owner complaints (unverified reports to NHTSA)
  • 3 model years with data (2017–2019)
  • most complaints: 2017 (33 for that model year)
  • top component: Electrical System (19 complaints)
  • latest recall 21V419000 (reported Jun 2, 2021)
  • 5 complaints reporting a crash (8.3%)
  • 0 complaints reporting a fire (0.0%)
  • 4 complaints reporting an injury (6.7%)
  • 0 complaints reporting a death (0.0%)

Infiniti QX30 complaints by model year

3 model years · NHTSA complaints

The 2017 model year has the most complaints: 33 of 60, or 55.0%. Next come 2018 (24) and 2019 (3).

Owner complaints per model yearHighest yearOther years
Infiniti QX30 owner complaints to NHTSA by model year, 2017–2019Column chart of 60 complaints across 3 model years. The highest is 2017 with 33. The full figures are in the table below the chart.2017: 33 complaints3320172018: 24 complaints2420182019: 3 complaints32019
Infiniti QX30 complaints by model year, with complaints reporting a crash, fire, injury or death
Infiniti QX30 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2017333030
2018240000
201932010
All model years605040

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Infiniti QX30 components

top 15 · NHTSA categories

Electrical System is the component named most often, in 19 complaints (31.7% of all 60), followed by Air Bags (16) and Steering (11).

Components named most often in Infiniti QX30 complaints (top 15)
Components named most often in Infiniti QX30 complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System1931.7%
Air Bags1626.7%
Steering1118.3%
Unknown or Other915.0%
Power Train813.3%
Service Brakes711.7%
Engine610.0%
Visibility/Wiper610.0%
Exterior Lighting35.0%
Forward Collision Avoidance35.0%
Electronic Stability Control (ESC)23.3%
Fuel/Propulsion System23.3%
Structure23.3%
Vehicle Speed Control23.3%
Back Over Prevention11.7%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Infiniti QX30 recalls

6 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name QX30, newest first. The 6 campaigns cover model years 2017 to 2019. The 2017 model year appears in the most campaigns (4).

  • 6 recall campaigns
Infiniti QX30 recall campaigns covering each model year
2017: 4 campaigns2018: 3 campaigns2019: 1 campaign
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 21V419000

    Reported

    Steering › Gear Box › Shaft Sector; Steering

    Model year 2017

    Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

    Consequence:
    A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
    Remedy:
    Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.

    Filed by Nissan North America, Inc.

  2. NHTSA campaign 19V654000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model years 2018–2019

    Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    The lack of an image in the back-up camera display increases the risk of a crash.
    Remedy:
    Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  3. NHTSA campaign 18V355000

    Reported

    Seat Belts › Front › Anchorage

    Model year 2018

    Nissan North America, Inc. (Nissan) is recalling certain 2018 Infiniti QX30 vehicles. The bolt securing the right-hand side lower seat belt anchorage may have been incorrectly installed during production. This can result in the lower seat belt anchorage detaching in a crash. As such, these vehicles fail to comply with certain requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages", number 209, "Seat Belt Assemblies, and number 208, "Occupant Crash Protection."

    Consequence:
    If the lower seat belt anchorage detaches in a crash, it can increase the risk of injury.
    Remedy:
    Nissan will notify owners, and dealers will weld in a new retaining plate and secure the seat belt anchorage with a new anchor bolt, free of charge. All vehicles were repaired July 17, 2018. Owners may contact Infiniti customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  4. NHTSA campaign 17V691000

    Reported

    Air Bags › Frontal

    Model years 2017–2018

    Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

    Consequence:
    If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
    Remedy:
    Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.

    Filed by Nissan North America, Inc.

  5. NHTSA campaign 17V143000

    Reported

    Air Bags › Side/Window

    Model year 2017

    Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.

    Consequence:
    If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.
    Remedy:
    Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  6. NHTSA campaign 16V939000

    Reported

    Air Bags › Frontal › Passenger Side › Inflator Module

    Model year 2017

    Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Consequence:
    A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.
    Remedy:
    Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

    Filed by Nissan North America, Inc.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Infiniti QX30 questions

5 questions

How many recalls does the Infiniti QX30 have?

NHTSA lists 6 vehicle recall campaigns for the Infiniti QX30, covering model years 2017 to 2019. The most recent, 21V419000, was reported on June 2, 2021 and is filed under “Steering”. The 2017 model year is covered by the most campaigns (4).

Which Infiniti QX30 model year has the most complaints?

The 2017 model year, with 33 of the 60 complaints in NHTSA’s file (55.0%). The next are 2018 (24) and 2019 (3). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Infiniti QX30 complaint?

Electrical System is the component named most often: 19 complaints, or 31.7% of all 60. Air Bags (16) and Steering (11) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Infiniti QX30?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Infiniti dealer.

How many Infiniti QX30 complaints report a crash, fire, injury or death?

Of the 60 complaints, 5 report a crash, 0 a fire, 4 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Infiniti models

8 models · most complaints first

The Infiniti models with the most NHTSA complaints, and the Infiniti VIN decoder with every Infiniti model page, WMI code and VIN note.

All Infiniti models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.