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NHTSA recalls & complaints · 2014–2021

Infiniti Q60 recalls, complaints and VIN decoding

NHTSA lists 5 recall campaigns and 83 owner complaints for the Infiniti Q60, covering model years 2014 to 2021. The 2017 model year drew the most complaints (34), and Air Bags is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Infiniti Q60 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 5 recall campaigns on file
  • 83 owner complaints (unverified reports to NHTSA)
  • 7 model years with data (2014–2021)
  • most complaints: 2017 (34 for that model year)
  • top component: Air Bags (21 complaints)
  • latest recall 21V599000 (reported Aug 2, 2021)
  • 4 complaints reporting a crash (4.8%)
  • 0 complaints reporting a fire (0.0%)
  • 4 complaints reporting an injury (4.8%)
  • 0 complaints reporting a death (0.0%)

Infiniti Q60 complaints by model year

7 model years · NHTSA complaints

The 2017 model year has the most complaints: 34 of 83, or 41.0%. Next come 2018 (25) and 2014 (13). The fewest are for 2020, with 2 complaints.

Owner complaints per model yearHighest yearOther years
Infiniti Q60 owner complaints to NHTSA by model year, 2014–2021Column chart of 83 complaints across 8 model years. The highest is 2017 with 34. The full figures are in the table below the chart.2014: 13 complaints1320142015: 2 complaints220152016: 0 complaints20162017: 34 complaints3420172018: 25 complaints2520182019: 4 complaints420192020: 2 complaints220202021: 3 complaints32021
Infiniti Q60 complaints by model year, with complaints reporting a crash, fire, injury or death
Infiniti Q60 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2014130010
201520000
2017342010
2018251020
201940000
202021000
202130000
All model years834040

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Infiniti Q60 components

top 15 · NHTSA categories

Air Bags is the component named most often, in 21 complaints (25.3% of all 83), followed by Engine (20) and Power Train (10).

Components named most often in Infiniti Q60 complaints (top 15)
Components named most often in Infiniti Q60 complaints (top 15)
ComponentComplaintsShare of complaints
Air Bags2125.3%
Engine2024.1%
Unknown or Other1214.5%
Power Train1012.0%
Steering1012.0%
Electrical System89.6%
Fuel/Propulsion System56.0%
Forward Collision Avoidance33.6%
Seats33.6%
Service Brakes33.6%
Wheels33.6%
Back Over Prevention22.4%
Engine and Engine Cooling22.4%
Lane Departure22.4%
Seat Belts22.4%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Infiniti Q60 recalls

5 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Q60, newest first. The 5 campaigns cover model years 2017 to 2021. The 2021 model year appears in the most campaigns (2).

  • 5 recall campaigns
Infiniti Q60 recall campaigns covering each model year
2017: 1 campaign2018: 1 campaign2019: 1 campaign2020: 1 campaign2021: 2 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 21V599000

    Reported

    Back Over Prevention › Display Function

    Model year 2021

    Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
    Remedy:
    Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

    Filed by Nissan North America, Inc.

  2. NHTSA campaign 21V234000

    Reported

    Engine and Engine Cooling › Engine › Engine Control Module (ECU/ECM) › Software

    Model year 2021

    Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.

    Consequence:
    A lack of fuel may cause an engine stall, increasing the risk of a crash.
    Remedy:
    INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.

    Filed by Nissan North America, Inc.

  3. NHTSA campaign 20V145000

    Reported

    Seat Belts › Rear/Other

    Model year 2020

    Nissan North America, Inc. (Nissan) is recalling certain 2020 Infiniti Q60 vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

    Consequence:
    In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
    Remedy:
    Nissan will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began May 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669.

    Filed by Nissan North America, Inc.

  4. NHTSA campaign 19V654000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model years 2018–2019

    Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    The lack of an image in the back-up camera display increases the risk of a crash.
    Remedy:
    Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  5. NHTSA campaign 17V476000

    Reported

    Electrical System › Software; Fuel System, Gasoline › Delivery › Fuel Pump

    Model year 2017

    Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.

    Consequence:
    An engine stall can increase the risk of a crash.
    Remedy:
    Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Infiniti Q60 questions

5 questions

How many recalls does the Infiniti Q60 have?

NHTSA lists 5 vehicle recall campaigns for the Infiniti Q60, covering model years 2014 to 2021. The most recent, 21V599000, was reported on August 2, 2021 and is filed under “Back over prevention”. The 2021 model year is covered by the most campaigns (2).

Which Infiniti Q60 model year has the most complaints?

The 2017 model year, with 34 of the 83 complaints in NHTSA’s file (41.0%). The next are 2018 (25) and 2014 (13). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Infiniti Q60 complaint?

Air Bags is the component named most often: 21 complaints, or 25.3% of all 83. Engine (20) and Power Train (10) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Infiniti Q60?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Infiniti dealer.

How many Infiniti Q60 complaints report a crash, fire, injury or death?

Of the 83 complaints, 4 report a crash, 0 a fire, 4 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Infiniti models

8 models · most complaints first

The Infiniti models with the most NHTSA complaints, and the Infiniti VIN decoder with every Infiniti model page, WMI code and VIN note.

All Infiniti models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.