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NHTSA recalls & complaints · 2014–2017

Infiniti Q50 Hybrid recalls, complaints and VIN decoding

NHTSA lists 6 recall campaigns and 24 owner complaints for the Infiniti Q50 Hybrid, covering model years 2014 to 2017. The 2014 model year drew the most complaints (20), and Steering is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Infiniti Q50 Hybrid VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 6 recall campaigns on file
  • 24 owner complaints (unverified reports to NHTSA)
  • 4 model years with data (2014–2017)
  • most complaints: 2014 (20 for that model year)
  • top component: Steering (8 complaints)
  • latest recall 17V571000 (reported Sep 15, 2017)
  • 4 complaints reporting a crash (16.7%)
  • 0 complaints reporting a fire (0.0%)
  • 1 complaint reporting an injury (4.2%)
  • 0 complaints reporting a death (0.0%)

Infiniti Q50 Hybrid complaints by model year

2 model years · NHTSA complaints

The 2014 model year has the most complaints: 20 of 24, or 83.3%. Next come 2015 (4).

Infiniti Q50 Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Infiniti Q50 Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2014203000
201541010
All model years244010

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Infiniti Q50 Hybrid components

top 14 · NHTSA categories

Steering is the component named most often, in 8 complaints (33.3% of all 24), followed by Electrical System (5) and Engine (5).

Components named most often in Infiniti Q50 Hybrid complaints (top 14)
Components named most often in Infiniti Q50 Hybrid complaints (top 14)
ComponentComplaintsShare of complaints
Steering833.3%
Electrical System520.8%
Engine520.8%
Service Brakes416.7%
Fuel/Propulsion System312.5%
Air Bags28.3%
Electronic Stability Control (ESC)28.3%
Power Train28.3%
Vehicle Speed Control28.3%
Engine and Engine Cooling14.2%
Forward Collision Avoidance14.2%
Hybrid Propulsion System14.2%
Unknown or Other14.2%
Wheels14.2%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Infiniti Q50 Hybrid recalls

6 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Q50 Hybrid, newest first. The 6 campaigns cover model years 2014 to 2017. The 2014 model year appears in the most campaigns (5).

  • 6 recall campaigns
Infiniti Q50 Hybrid recall campaigns covering each model year
2014: 5 campaigns2015: 2 campaigns2016: 2 campaigns2017: 1 campaign
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 17V571000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model year 2017

    Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.

    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
    Remedy:
    Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.

    Filed by Nissan North America, Inc.

  2. NHTSA campaign 16V430000

    Reported

    Steering › Automated/Adaptive Steering; Steering › Electric Power Assist System

    Model years 2014–2016

    Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

    Consequence:
    If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
    Remedy:
    Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  3. NHTSA campaign 16V244000

    Reported

    Air Bags › Sensor › Occupant Classification

    Model years 2014–2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

    Consequence:
    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
    Remedy:
    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

    Filed by Nissan North America, Inc.

  4. NHTSA campaign 14V583000

    Reported

    Vehicle Speed Control › Accelerator Pedal; Engine and Engine Cooling › Engine

    Model year 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.

    Consequence:
    The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
    Remedy:
    Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  5. NHTSA campaign 14V582000

    Reported

    Power Train › Automatic Transmission

    Model year 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.

    Consequence:
    The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
    Remedy:
    Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.

    Filed by Nissan North America, Inc.

  6. NHTSA campaign 14V581000

    Reported

    Hybrid Propulsion System

    Model year 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.

    Consequence:
    The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
    Remedy:
    Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

    Filed by Nissan North America, Inc.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Infiniti Q50 Hybrid questions

5 questions

How many recalls does the Infiniti Q50 Hybrid have?

NHTSA lists 6 vehicle recall campaigns for the Infiniti Q50 Hybrid, covering model years 2014 to 2017. The most recent, 17V571000, was reported on September 15, 2017 and is filed under “Air bags”. The 2014 model year is covered by the most campaigns (5).

Which Infiniti Q50 Hybrid model year has the most complaints?

The 2014 model year, with 20 of the 24 complaints in NHTSA’s file (83.3%). The next is 2015 (4). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Infiniti Q50 Hybrid complaint?

Steering is the component named most often: 8 complaints, or 33.3% of all 24. Electrical System (5) and Engine (5) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Infiniti Q50 Hybrid?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Infiniti dealer.

How many Infiniti Q50 Hybrid complaints report a crash, fire, injury or death?

Of the 24 complaints, 4 report a crash, 0 a fire, 1 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Infiniti models

8 models · most complaints first

The Infiniti models with the most NHTSA complaints, and the Infiniti VIN decoder with every Infiniti model page, WMI code and VIN note.

All Infiniti models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.