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NHTSA recalls & complaints · 2001–2012

Dodge Sprinter 3500 recalls, complaints and VIN decoding

NHTSA lists 14 recall campaigns and 91 owner complaints for the Dodge Sprinter 3500, covering model years 2001 to 2012. The 2008 model year drew the most complaints (39), and Air Bags is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Dodge Sprinter 3500 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 14 recall campaigns on file
  • 91 owner complaints (unverified reports to NHTSA)
  • 10 model years with data (2001–2012)
  • most complaints: 2008 (39 for that model year)
  • top component: Air Bags (44 complaints)
  • latest recall 17V478000 (reported Jul 28, 2017)
  • 0 complaints reporting a crash (0.0%)
  • 2 complaints reporting a fire (2.2%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Dodge Sprinter 3500 complaints by model year

7 model years · NHTSA complaints

The 2008 model year has the most complaints: 39 of 91, or 42.9%. Next come 2006 (24) and 2007 (15). The fewest are for 2012, with 2 complaints.

Owner complaints per model yearHighest yearOther years
Dodge Sprinter 3500 owner complaints to NHTSA by model year, 2004–2012Column chart of 91 complaints across 9 model years. The highest is 2008 with 39. The full figures are in the table below the chart.2004: 2 complaints220042005: 6 complaints620052006: 24 complaints2420062007: 15 complaints1520072008: 39 complaints3920082009: 3 complaints320092010: 0 complaints20102011: 0 complaints20112012: 2 complaints22012
Dodge Sprinter 3500 complaints by model year, with complaints reporting a crash, fire, injury or death
Dodge Sprinter 3500 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
200420000
200560100
2006240100
2007150000
2008390000
200930000
201220000
All model years910200

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Dodge Sprinter 3500 components

top 14 · NHTSA categories

Air Bags is the component named most often, in 44 complaints (48.4% of all 91), followed by Engine and Engine Cooling (17) and Engine (11).

Components named most often in Dodge Sprinter 3500 complaints (top 14)
Components named most often in Dodge Sprinter 3500 complaints (top 14)
ComponentComplaintsShare of complaints
Air Bags4448.4%
Engine and Engine Cooling1718.7%
Engine1112.1%
Electrical System1011.0%
Power Train77.7%
Service Brakes44.4%
Exterior Lighting33.3%
Fuel System, Diesel33.3%
Unknown or Other33.3%
Vehicle Speed Control33.3%
Wheels33.3%
Service Brakes, Hydraulic22.2%
Service Brakes, Air11.1%
Steering11.1%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Dodge Sprinter 3500 recalls

14 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Sprinter 3500, newest first. The 14 campaigns cover model years 2001 to 2009. The 2007 model year appears in the most campaigns (7).

  • 14 recall campaigns
Dodge Sprinter 3500 recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2001: 1 campaign2002: 3 campaigns2003: 4 campaigns2004: 2 campaigns2005: 2 campaigns2006: 3 campaigns2007: 7 campaigns2008: 6 campaigns2009: 4 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 17V478000

    Reported

    Air Bags › Frontal › Passenger Side › Inflator Module

    Model years 2007–2009

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Consequence:
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall fully supersedes recall 15V-354 and partially supersedes recalls 16V-379 and 17V-025.

    Filed by Daimler Vans USA, LLC

  2. NHTSA campaign 16V833000

    Reported

    Electrical System › Instrument Cluster/Panel; Service Brakes, Hydraulic

    Model years 2003–2006

    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the vehicle start up bulb-function check. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."

    Consequence:
    Without the BRAKE lamp illuminating during the vehicle start up bulb-function check, the driver has no confirmation that the lamp is working and therefore may not know whether or not the lamp will illuminate if the brake fluid level is low. If the operator is unaware that the vehicle has low brake fluid, there would be an increased risk of a crash.
    Remedy:
    DVUSA will notify owners, and DVUSA and Dodge dealers will correct the instrument cluster software, as necessary, free of charge. An interim notification was sent to owners on January 6, 2017. A second notice will be mailed to owners once the remedy becomes available. The recall began on July 27, 2017. Owners may contact DVUSA customer service at 1-770-705-2070.

    Filed by DAIMLERCHRYSLER MANUFACTURING INTL

  3. NHTSA campaign 16V077000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model years 2007–2009

    Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

    Filed by Daimler Vans USA, LLC

  4. NHTSA campaign 14V706000

    Reported

    Equipment Adaptive/Mobility

    Model years 2006–2008

    Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

    Consequence:
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy:
    Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

    Filed by Ford Motor Company

  5. NHTSA campaign 11V410000

    Reported

    Engine and Engine Cooling › Exhaust System

    Model years 2002–2003

    Mercedes-Benz usa (mbusa) is recalling certain model year 2002- 2003 sprinter 2500 and 3500 vans sold as Dodge and freightliner vehicles. The intake manifolds may have corroded. A chemical reaction involving sulfur in the diesel fuel that takes place under certain conditions can lead to the formation of sulfuric acid in the exhaust channel of the intake manifold.

    Consequence:
    Intake manifold corrosion may lead to an exhaust gas leak, damage to the fuel return line which could cause a fuel leak, and heat damage to the insulation at the fire wall. Fuel leakage, in the presence of an ignition source, could result in a fire.
    Remedy:
    Dealers will inspect and replace the intake manifold free of charge. Chrysler, LLC will notify owners of Dodge sprinters and mbusa will notify owners freightliner sprinters. This recall is an expansion of a previous recall (please see recall campaign 09V-418). The safety recall began on October 11, 2011. Owners may contact Chrysler at 1-800-853-1403 or sprinter at 1-843-695-5031.

    Filed by DAIMLERCHRYSLER MANUFACTURING INTL

  6. NHTSA campaign 11V210000

    Reported

    Seat Belts

    Model years 2008–2009

    Mercedes-Benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of Federal Motor Vehicle Safety Standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." First, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.

    Consequence:
    In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
    Remedy:
    Mercedes-Benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on July 15, 2011. Owners may contact Mercedes-Benz at 843-695-5000.

    Filed by DAIMLERCHRYSLER MANUFACTURING INTL

  7. NHTSA campaign 10V294000

    Reported

    Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap

    Model year 2009

    Sprinter is recalling certain model year 2009 and 2010 vehicles manufactured from November 2009 through March 2010 and sold under the Mercedes-Benz, freightliner, and Dodge brand name. The spring plate which attaches the oil filler neck to the cylinder-head cover may crack.

    Consequence:
    A crack in the spring plate may result in engine oil leaking into the engine compartment from the oil filler neck, possibly leading to the accumulation of dirt in the engine compartment with subsequent soiling of the road surface which could lead to a vehicle crash.
    Remedy:
    Dealers will replace the oil filler neck free of charge. Mercedes-Benz usa is handling the Mercedes-Benz and freightliner sprinter owner notification and remedy for this campaign, and Chrysler is handling the Dodge Sprinter owner notification and remedy for this campaign. The safety recall began on October 4, 2010. Mercedes-Benz and freightliner sprinter owners may contact mbusa, LLC at 1-877-762-8276, and Dodge Sprinter owners may contact Chrysler at 1-800-992-1997.

    Filed by SPRINTER ENGINEERING & COMPLIANCE SUPPOR

  8. NHTSA campaign 09V418000

    Reported

    Engine and Engine Cooling › Exhaust System

    Model years 2002–2003

    Sprinter is recalling certain model year 2002 through 2003 vans sold as Dodge and freightliner vehicles. The intake manifolds may have corroded. A chemical reaction involving sulfur in the diesel fuel that takes place under certain conditions can lead to the formation of sulfuric acid in the exhaust channel of the intake manifold.

    Consequence:
    Intake manifold corrosion may lead to an exhaust gas leak, damage to the fuel return line which could cause a fuel leak, and heat damage to the insulation at the front wall.
    Remedy:
    Dealers will inspect and replace the intake manifold free of charge. Chrysler, LLC is handling the owner notification and remedy for this campaign. The recall began on June 4, 2010. Owners may contact Chrysler at 1-800-853-1403 or sprinter at 843-695-5031.

    Filed by DAIMLERCHRYSLER MANUFACTURING INTL

  9. NHTSA campaign 08V687000

    Reported

    Parking Brake

    Model year 2007

    Sprinter will recall 6 MY 2007 Dodge 3500 and freightliner 3500 vehicles. The threaded bush of the brake adjustment of the parking brake may break. The threaded bush together with the adjustment screw may detach from its bracket.

    Consequence:
    If this occurred, the parking brake function may be lost. This could allow the vehicle to move inadvertently and cause a crash without warning.
    Remedy:
    Dealers will replace the parking brake adjustment. The recall is expected to begin on or about March 27, 2009. Owners may contact sprinter at 1-843-695-5000.

    Filed by DAIMLERCHRYSLER MANUFACTURING INTL

  10. NHTSA campaign 08V352000

    Reported

    Power Train › Driveline › Driveshaft

    Model year 2008

    Sprinter is recalling 79 MY 2008 Dodge and freightliner 3500 trucks. Some of the left drive shafts on the rear axle which were labeled with the charge indicator "s," may contain cracks at the radius between the shaft and the flange.

    Consequence:
    These cracks may cause a breakage of the drive shaft increasing the risk of crash.
    Remedy:
    Dealers will check the left rear drive shaft for charge indicator "s" and replace it free of charge. The recall began on October 6, 2008. Owners may contact sprinter at 1-843-695-5000.

    Filed by SPRINTER ENGINEERING & COMPLIANCE SUPPOR

Show 4 more recalls

  1. NHTSA campaign 08V339000

    Reported

    Steering › Column

    Model years 2001–2006

    Sprinter is recalling 10 MY 2001-2006 Dodge and freightliner 2500 and 3500 vehicles. The welding seam between the bracket and steering column of affected spare parts does not meet design specifications. The result of an out of specification welding seam is that the steering column may detach from its interior vehicle mounting bracket.

    Consequence:
    The operator may lose steering ability of the vehicle increasing the risk of a crash.
    Remedy:
    Dealers will inspect and replace the steering columns free of charge. The recall is expected to begin on or before February 16, 2009. Owners may contact sprinter at 843-695-5057.

    Filed by DAIMLERCHRYSLER MANUFACTURING INTL

  2. NHTSA campaign 08V110000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Master Cylinder

    Model years 2007–2008

    Sprinter is recalling 34 MY 2007-2008 Dodge and freightliner Sprinter 3500 cargo vans. Some of these vans may not have had the correct brake components installed.

    Consequence:
    This could result in poor braking performance, increasing the risk of a crash.
    Remedy:
    Dealers will install the appropriate master brake cylinders and brake fluid reservoirs. The recall began on June 30, 2008. Owners may contact sprinter at 1-800-992-1997.

    Filed by DAIMLERCHRYSLER MANUFACTURING INTL

  3. NHTSA campaign 07V594000

    Reported

    Engine and Engine Cooling › Engine › Diesel

    Model year 2007

    On certain utility vans, the crankshaft sensor in certain diesel engines could fail due to separation of bond wires from the lead frame in the sensor. This results in an interruption in the electrical connection in the chip housing of the sensor.

    Consequence:
    When this happens, the vehicles may lose power rather than enter a limp-home mode. In addition, the vehicle cannot be restarted after failure of the electrical connection in the sensor, increasing the risk of a crash.
    Remedy:
    Dealers will replace the crankshaft sensors. The recall began on March 3, 2008. Owners may contact sprinter at 1-800-992-1997.

    Filed by DAIMLERCHRYSLER MANUFACTURING INTL

  4. NHTSA campaign 07V325000

    Reported

    Fuel System, Gasoline › Storage › Tank Assembly › Mounting

    Model year 2007

    On certain trucks, the screw bolts of the fuel tank fastening straps may not have been tightened correctly. After normal production process, the vehicles are disassembed for shipment to the us and the bolts may not have been correctly tightened when re-assembled.

    Consequence:
    The fuel tank can loosen and leak fuel. Fuel leakage in the presence of an ignition source can result in a fire.
    Remedy:
    Dealers will replace the screw bolts of the tank fastening straps and the bolts will be tightened with the correct torque. The recall began on October 8, 2007. Owners may contact DaimlerChrysler international at 843-695-5041.

    Filed by DAIMLERCHRYSLER MANUFACTURING INTL

Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Dodge Sprinter 3500 questions

5 questions

How many recalls does the Dodge Sprinter 3500 have?

NHTSA lists 14 vehicle recall campaigns for the Dodge Sprinter 3500, covering model years 2001 to 2012. The most recent, 17V478000, was reported on July 28, 2017 and is filed under “Air bags”. The 2007 model year is covered by the most campaigns (7).

Which Dodge Sprinter 3500 model year has the most complaints?

The 2008 model year, with 39 of the 91 complaints in NHTSA’s file (42.9%). The next are 2006 (24) and 2007 (15). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Dodge Sprinter 3500 complaint?

Air Bags is the component named most often: 44 complaints, or 48.4% of all 91. Engine and Engine Cooling (17) and Engine (11) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Dodge Sprinter 3500?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Dodge dealer.

How many Dodge Sprinter 3500 complaints report a crash, fire, injury or death?

Of the 91 complaints, 0 report a crash, 2 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Dodge models

8 models · most complaints first

The Dodge models with the most NHTSA complaints, and the Dodge VIN decoder with every Dodge model page, WMI code and VIN note.

All Dodge models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.