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NHTSA recalls & complaints · 1995–2019

Jaguar XJ recalls, complaints and VIN decoding

NHTSA lists 20 recall campaigns and 132 owner complaints for the Jaguar XJ, covering model years 1995 to 2019. The 2011 model year drew the most complaints (16), and Engine is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Jaguar XJ VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 20 recall campaigns on file
  • 132 owner complaints (unverified reports to NHTSA)
  • 21 model years with data (1995–2019)
  • most complaints: 2011 (16 for that model year)
  • top component: Engine (22 complaints)
  • latest recall 20V557000 (reported Sep 12, 2020)
  • 15 complaints reporting a crash (11.4%)
  • 4 complaints reporting a fire (3.0%)
  • 7 complaints reporting an injury (5.3%)
  • 0 complaints reporting a death (0.0%)

Jaguar XJ complaints by model year

20 model years · NHTSA complaints

The 2011 model year has the most complaints: 16 of 132, or 12.1%. Next come 2000 (13) and 2004 (13). The fewest are for 2019, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Jaguar XJ owner complaints to NHTSA by model year, 1995–2019Column chart of 132 complaints across 25 model years. The highest is 2011 with 16. The full figures are in the table below the chart.1995: 1 complaint119951996: 0 complaints19961997: 1 complaint119971998: 11 complaints1119981999: 0 complaints19992000: 13 complaints1320002001: 0 complaints20012002: 2 complaints220022003: 2 complaints220032004: 13 complaints1320042005: 6 complaints620052006: 11 complaints1120062007: 4 complaints420072008: 6 complaints620082009: 0 complaints20092010: 0 complaints20102011: 16 complaints1620112012: 7 complaints720122013: 8 complaints820132014: 12 complaints1220142015: 7 complaints720152016: 8 complaints820162017: 2 complaints220172018: 1 complaint120182019: 1 complaint12019
Show the figures for all 20 model years
Jaguar XJ complaints by model year, with complaints reporting a crash, fire, injury or death
Jaguar XJ complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
199510000
199710000
1998110000
2000132100
200220000
200320000
2004131000
200560000
2006111000
200740000
200861000
2011162020
201270100
201380000
2014122010
201573220
201683020
201720000
201810000
201910000
All model years13215470

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Jaguar XJ components

top 15 · NHTSA categories

Engine is the component named most often, in 22 complaints (16.7% of all 132), followed by Engine and Engine Cooling (18) and Vehicle Speed Control (16).

Components named most often in Jaguar XJ complaints (top 15)
Components named most often in Jaguar XJ complaints (top 15)
ComponentComplaintsShare of complaints
Engine2216.7%
Engine and Engine Cooling1813.6%
Unknown or Other1612.1%
Vehicle Speed Control1612.1%
Electrical System1410.6%
Power Train1410.6%
Service Brakes86.1%
Air Bags75.3%
Fuel/Propulsion System75.3%
Service Brakes, Hydraulic75.3%
Suspension75.3%
Visibility75.3%
Exterior Lighting64.5%
Fuel System, Gasoline64.5%
Structure64.5%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Jaguar XJ recalls

20 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name XJ, newest first. The 20 campaigns cover model years 1995 to 2019. 7 model years tie for the most campaigns (3 each).

  • 20 recall campaigns
Jaguar XJ recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
1995: 1 campaign1996: no campaigns1997: no campaigns1998: 1 campaign1999: no campaigns
2000: no campaigns2001: no campaigns2002: no campaigns2003: no campaigns2004: 3 campaigns2005: no campaigns2006: 3 campaigns2007: 1 campaign2008: no campaigns2009: no campaigns
2010: 3 campaigns2011: 3 campaigns2012: no campaigns2013: 3 campaigns2014: 2 campaigns2015: 3 campaigns2016: 2 campaigns2017: 3 campaigns2018: no campaigns2019: 1 campaign
Highlighted: the model years with the most campaigns.
  1. NHTSA campaign 20V557000

    Reported

    Air Bags › Air Bag/Restraint Control Module › Software; Air Bags › Frontal

    Model years 2010–2011, 2017

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

    Consequence:
    Failure of the air bags to deploy properly increases the risk of injury in a crash.
    Remedy:
    Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

    Filed by Jaguar Land Rover North America, LLC

  2. NHTSA campaign 19V039000

    Reported

    Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys

    Model year 2019

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar F-Pace, F-Type, and XJ vehicles equipped with V6 or V8 gasoline engines. The crankshaft pulley retaining bolt may have been improperly manufactured, possibly causing the crankshaft pulley bolt to fracture, potentially resulting in engine failure.

    Consequence:
    Engine failure may increase the risk of a crash.
    Remedy:
    Jaguar has notified owners, and dealers will replace the crankshaft pulley center retaining bolt, free of charge. The recall began February 11, 2019. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H181.

    Filed by Jaguar Cars, Ltd.

  3. NHTSA campaign 17V678000

    Reported

    Electrical System › Instrument Cluster/Panel

    Model years 2016–2017

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.

    Consequence:
    A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
    Remedy:
    Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.

    Filed by Jaguar Cars, Ltd.

  4. NHTSA campaign 17V394000

    Reported

    Air Bags

    Model years 2010–2011

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.

    Consequence:
    In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
    Remedy:
    Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.

    Filed by Jaguar Land Rover North America, LLC

  5. NHTSA campaign 16V943000

    Reported

    Air Bags › Frontal › Passenger Side › Inflator Module

    Model years 2016–2017

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2016-2017 Jaguar XJ vehicles manufactured September 12, 2016, to October 26, 2016. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.

    Consequence:
    In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.
    Remedy:
    Jaguar will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J080.

    Filed by Jaguar Land Rover North America, LLC

  6. NHTSA campaign 15V037000

    Reported

    Air Bags

    Model year 2015

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2015 Jaguar XJ vehicles manufactured July 2, 2014, to December 4, 2014. The affected vehicles may have an incorrect description of the operation of Occupant Sensor System (OSS) in the owner's manual. Since the manual does not correspond with the actual Air Bag Status Indicator Lamp, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

    Consequence:
    If the occupant does not correctly understand how air bag functions, they may be at an increased risk of personal injury in the event of a crash.
    Remedy:
    Jaguar will notify owners, and supply a supplement to add to the owner's handbook, free of charge. The recall began March 2, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J050.

    Filed by Jaguar Land Rover North America, LLC

  7. NHTSA campaign 14V741000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings

    Model years 2014–2015

    Jaguar Land Rover North America (Jaguar) is recalling certain model year 2014-2015 Jaguar XJ vehicles manufactured February 6, 2014, to July 23, 2014. In the affected vehicles, the brake line junctions under the vehicle may leak brake fluid.

    Consequence:
    A brake fluid leak may reduce the vehicle's braking ability, requiring additional distance to stop the vehicle, thereby increasing the risk of a crash.
    Remedy:
    Jaguar will notify owners, and dealers will inspect the brake line junctions, tightening them as necessary, free of charge. The recall is expected to begin on January 16, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J048.

    Filed by Jaguar Land Rover North America, LLC

  8. NHTSA campaign 14V673000

    Reported

    Electrical System › Alternator/Generator/Regulator; Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys

    Model year 2015

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2015 F-TYPE vehicles manufactured August 25, 2014, to September 12, 2014, 2015 XF vehicles manufactured September 3, 2014, to September 12, 2014, and 2015 XJ vehicles manufactured August 21, 2014, to September 11, 2014. In the affected vehicles, the Front End Accessory Drive (FEAD) belt, Power Assisted Steering (PAS) pump pulley and/or battery positive cable at the alternator may detach.

    Consequence:
    If the battery positive cable loosens, an electrical short may result, increasing the risk of a fire. If the FEAD belt looses or detaches, the vehicle may lose power assisted steering, increasing the risk of a crash.
    Remedy:
    Jaguar has notified owners, and dealers will inspect the affected engine mounted components for the proper threading and torque, correcting them as necessary, free of charge. The recall began November 10, 2014. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J044.

    Filed by Jaguar Cars, Ltd.

  9. NHTSA campaign 14V292000

    Reported

    Electrical System › Software

    Model year 2013

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 Jaguar XJ vehicles manufactured May 21, 2012, through July 10, 2012. The generic software calibration installed on the vehicles' Restraints Control Module (RCM) may not meet the specification for proper operation of the Supplemental Restraint System (SRS). As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Consequence:
    Vehicles that have the generic software may put the occupants at an increased risk of injury in the event of a crash.
    Remedy:
    Jaguar will notify owners, and dealers will upload new software for the Restraints Control Module, free of charge. The recall began on July 8, 2014. Owners may contact Jaguar customer service at 1-855-524-8278. Jaguar's number for this recall is J040.

    Filed by Jaguar Land Rover North America, LLC

  10. NHTSA campaign 14V157000

    Reported

    Suspension › Rear

    Model years 2013–2014

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.

    Consequence:
    If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
    Remedy:
    Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.

    Filed by Jaguar Cars, Ltd.

Show 10 more recalls
  1. NHTSA campaign 14V123000

    Reported

    Equipment › Other › Labels

    Model year 2013

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF and XJ vehicles manufactured March 26, 2013, through April 10, 2013. In these vehicles, the certification label that is intended to specify the required Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR) front, Gross Axle Weight Rating (GAWR) rear, the manufacture date and country of manufacture is absent. Thus, the vehicles do not conform to Part 567, "Certification."

    Consequence:
    If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase the risk of a crash.
    Remedy:
    Jaguar will notify owners and dealers will re-acquire and will provide a replacement vehicle or a full refund of the purchase, free of charge. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number associated with this recall is J039.

    Filed by Jaguar Land Rover North America, LLC

  2. NHTSA campaign 10V578000

    Reported

    Visibility › Windshield Wiper/Washer

    Model years 2010–2011

    Jaguar is recalling certain model year 2010-2011 XJ vehicles manufactured from July 28, 2009, through November 3, 2010. The front wiper arms to spindle fixings were not torqued to specification during manufacturing. As a result, the securing nuts could fail to perform as intended, resulting in a loss of wiper arm synchronization and a clash of the wiper arms.

    Consequence:
    If the wiper arms lose synchronization and clash, they could detach from the vehicle, reducing a driver's visibility and increasing the risk of crash.
    Remedy:
    Dealers will ensure the wiper arms are fitted securely onto the spindle and the securing nuts will be tightened to the correct torque. This service will be performed free of charge. The safety recall is expected to begin on or before December 13, 2010. Owners may contact Jaguar at 1-800-637-6837.

    Filed by Jaguar Land Rover North America, LLC

  3. NHTSA campaign 09V144000

    Reported

    Service Brakes, Hydraulic

    Model year 2004

    Jaguar is recalling 14,551 MY 2004 XJ vehicles. A potential concern has been identified with the installation of a noise vibration and harshness (NVH) pad fitted to the under tray and its interaction with the rear under floor brake pipes, rear cross member brake pipes, and their unions. A review of vehicle build conditions provides evidence that a touch condition can exist between the under floor and cross member brake pipes and the NVH pad at the rear of the under floor under tray. Where the touch condition exists, water and dirt can collect and be held in contact with the pipes and their unions, abrade the corrosion protection and reduce the corrosion life of the pipes accordingly.

    Consequence:
    Corrosion of the brake pipes can lead to a loss of mechanical integrity of the braking system. This can result in extended brake pedal travel combined with reduced braking performance in the corresponding brake circuit. The instrument cluster may display the warning message 'fluid level low', along with the brake warning lamp being illuminated. In the event of both braking circuits losing integrity at the same time, complete loss of service brakes will occur, thereby potentially causing a vehicle crash.
    Remedy:
    Dealers will remove the under tray at the rear of the vehicle and remove and discard the NVH pad fitted to the rear of the under tray. Dealers will inspect the rear under floor and rear cross member brake pipes and unions for red rust. If red rust is present on the pipes or on the union, the brake pipes and union will be replaced with new components of the same design. This service will be performed free of charge. The recall is expected to begin during May 2009. Owners may contact Jaguar at 1-800-452-4827.

    Filed by Jaguar Cars, Ltd.

  4. NHTSA campaign 06V358000

    Reported

    Fuel System, Gasoline › Storage › Tank Assembly

    Model years 2006–2007

    Some passenger vehicles may have fuel tanks in which the fuel delivery module (FDM), jet pump module (JPM, and/or cluster valve (CV) seals are not properly retained in the fuel tank. This may result in illumination of the malfunction indicator lamp (MIL), or a fuel odor.

    Consequence:
    If the level of fuel is above the FDM, JPM, or CV apertures, fuel may leak out of the tank. A fuel leak in the presence of an ignition source could result in a fire.
    Remedy:
    Dealers will replace the fuel tanks free of charge. The recall began on October 31, 2006. Owners may contact Jaguar at 1-800-452-4827.

    Filed by Jaguar Cars, Ltd.

  5. NHTSA campaign 06V018000

    Reported

    Visibility › Sun/Moon Roof Assembly

    Model year 2006

    On certain sedans equipped with moonroofs, a reinforcement bar was incorrectly assembled so that the bar may contact the glass in the moonroof. When closing a door or upon severe road impact, it is possible that the moonroof glass may shatter.

    Consequence:
    If the glass shatters, there is a risk of injury to the vehicle occupants.
    Remedy:
    Dealers will replace the moonroof free of charge. The recall began on March 27, 2006. Owners may contact Jaguar at 1-800-452-4827.

    Filed by Jaguar Cars, Ltd.

  6. NHTSA campaign 05V503000

    Reported

    Power Train › Automatic Transmission › Gear Position Indication (PRNDL)

    Model year 2006

    Certain sedans may have been built with an incorrectly manufactured automatic transmission parking pawl guide plate.

    Consequence:
    Consequently 'park' may not engage when the lever in the vehicle is moved to 'park" and all indicators show 'park' position is achieved.
    Remedy:
    Dealers will replace the parking pawl guide plate free of charge. The recall began November 22, 2005. Owners may contact Jaguar at 1-800-452-4827.

    Filed by Jaguar Cars, Ltd.

  7. NHTSA campaign 04V136000

    Reported

    Air Bags › Frontal

    Model year 2004

    On certain passenger vehicles, the passenger air bag trim components have a poor aperture edge.

    Consequence:
    Should the air bag deploy, it could be cut, causing it to not inflate properly, which increases the risk of injury to the occupant in a crash.
    Remedy:
    Dealers will inspect the passenger air bag aperture and, where necessary, remove any sharp, serrated edges. The recall began on May 14, 2004. Owners should contact Jaguar at 1-800-452-4827.

    Filed by Jaguar Cars, Ltd.

  8. NHTSA campaign 04V024000

    Reported

    Power Train › Automatic Transmission

    Model year 2004

    On certain passenger vehicles equipped with automatic transmissions, with the forward drive gear selected and the vehicle stationary or in a forward motion, the gearbox could potentially select reverse gear, without indication.

    Consequence:
    This failure could result in a crash.
    Remedy:
    Dealers will reprogram the transmission control module. The recall began on May 1, 2004. Owners should contact Jaguar at 1-201-818-8500.

    Filed by Jaguar Cars, Ltd.

  9. NHTSA campaign 98V022000

    Reported

    Vehicle Speed Control

    Model year 1998

    Vehicle description: passenger vehicles. The cable adjuster bracket nut on the outer sleeve of the throttle cable can become displaced fromthe cable abutment bracket on the engine.

    Consequence:
    Should this occur, limited opening of the throttle will occur, even with the accelerator pedal fully depressed to the floor.
    Remedy:
    Dealers will inspect these vehicles and modify the throttle cable system.

    Filed by Jaguar Cars, Ltd.

  10. NHTSA campaign 94V249000

    Reported

    Steering › Linkages

    Model year 1995

    The steering assembly was fitted with incorrect specification nuts. These nuts retain the track rod end ball pins to the steering arms.

    Consequence:
    This condition can result in loss of steering control.
    Remedy:
    Dealers will install new correct specification nuts on the steering linkage assembly.

    Filed by Jaguar Cars, Ltd.

Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Jaguar XJ questions

5 questions

How many recalls does the Jaguar XJ have?

NHTSA lists 20 vehicle recall campaigns for the Jaguar XJ, covering model years 1995 to 2019. The most recent, 20V557000, was reported on September 12, 2020 and is filed under “Air bags”.

Which Jaguar XJ model year has the most complaints?

The 2011 model year, with 16 of the 132 complaints in NHTSA’s file (12.1%). The next are 2000 (13) and 2004 (13). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Jaguar XJ complaint?

Engine is the component named most often: 22 complaints, or 16.7% of all 132. Engine and Engine Cooling (18) and Vehicle Speed Control (16) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Jaguar XJ?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Jaguar dealer.

How many Jaguar XJ complaints report a crash, fire, injury or death?

Of the 132 complaints, 15 report a crash, 4 a fire, 7 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Jaguar models with the most NHTSA complaints, and the Jaguar VIN decoder with every Jaguar model page, WMI code and VIN note.

All Jaguar models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.