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NHTSA recalls & complaints · 2019–2024

Jaguar I-Pace recalls, complaints and VIN decoding

NHTSA lists 13 recall campaigns and 237 owner complaints for the Jaguar I-Pace, covering model years 2019 to 2024. The 2019 model year drew the most complaints (148), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Jaguar I-Pace VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 13 recall campaigns on file
  • 237 owner complaints (unverified reports to NHTSA)
  • 6 model years with data (2019–2024)
  • most complaints: 2019 (148 for that model year)
  • top component: Electrical System (193 complaints)
  • latest recall 26V067000 (reported Feb 5, 2026)
  • 3 complaints reporting a crash (1.3%)
  • 5 complaints reporting a fire (2.1%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Jaguar I-Pace complaints by model year

6 model years · NHTSA complaints

The 2019 model year has the most complaints: 148 of 237, or 62.4%. Next come 2020 (60) and 2024 (21). The fewest are for 2023, with 2 complaints.

Owner complaints per model yearHighest yearOther years
Jaguar I-Pace owner complaints to NHTSA by model year, 2019–2024Column chart of 237 complaints across 6 model years. The highest is 2019 with 148. The full figures are in the table below the chart.2019: 148 complaints14820192020: 60 complaints6020202021: 2 complaints220212022: 4 complaints420222023: 2 complaints220232024: 21 complaints212024
Jaguar I-Pace complaints by model year, with complaints reporting a crash, fire, injury or death
Jaguar I-Pace complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
20191482400
2020601100
202120000
202240000
202320000
2024210000
All model years2373500

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Jaguar I-Pace components

top 15 · NHTSA categories

Electrical System is the component named most often, in 193 complaints (81.4% of all 237), followed by Fuel/Propulsion System (32) and Service Brakes (20).

Components named most often in Jaguar I-Pace complaints (top 15)
Components named most often in Jaguar I-Pace complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System19381.4%
Unknown or Other3313.9%
Fuel/Propulsion System3213.5%
Service Brakes208.4%
Engine187.6%
Power Train166.8%
Forward Collision Avoidance73.0%
Steering62.5%
Lane Departure52.1%
Back Over Prevention10.4%
Electronic Stability Control (ESC)10.4%
Service Brakes, Hydraulic10.4%
Structure10.4%
Tires10.4%
Vehicle Speed Control10.4%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Jaguar I-Pace recalls

13 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name I-Pace, newest first. The 13 campaigns cover model years 2019 to 2024. The 2019 and 2020 model years appear in the most campaigns (8 each).

  • 13 recall campaigns
  • 4 “Park Outside” advisories
  • 1 over-the-air remedy
Jaguar I-Pace recall campaigns covering each model year
2019: 8 campaigns2020: 8 campaigns2021: 6 campaigns2022: 5 campaigns2023: 3 campaigns2024: 2 campaigns
Highlighted: the model years with the most campaigns.

  1. NHTSA campaign 26V067000

    Reported

    Electrical System › Propulsion System › Traction Battery

    Model years 2020–2021

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.

    Consequence:
    A high voltage battery that overheats increases the risk of a fire.
    Remedy:
    Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.

    Filed by Jaguar Land Rover North America, LLC

  2. NHTSA campaign 24V927000

    Reported

    Electrical System › Propulsion System › Traction Battery

    Model year 2019

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat.

    Consequence:
    A high-voltage battery that overheats increases the risk of a fire.
    Remedy:
    Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will update the battery energy control module software as an interim repair, free of charge. Owner notification letters were mailed February 6, 2025. As a final repair, Jaguar will repurchase the vehicles under recall number 24V-633. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H529.

    Filed by Jaguar Land Rover North America, LLC

  3. NHTSA campaign 24V633000

    Reported

    Electrical System › Propulsion System › Traction Battery

    Model year 2019

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

    Consequence:
    A high-voltage battery that overheats increases the risk of a fire.
    Remedy:
    Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. As an interim repair, dealers will update the battery energy control module software, free of charge. Owner letters were mailed March 5, 2025. JLR will repurchase the vehicles. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's numbers for this recall are H514 and H536. These vehicles were previously recalled for this same issue under one or more recall numbers 24V-085 (H471), 23V-709 (H459), or 23V-369 (H441) and will need to have the new interim remedy performed before the vehicle is repurchased.

    Filed by Jaguar Land Rover North America, LLC

  4. NHTSA campaign 24V183000

    Reported

    Electrical System › Propulsion System › Traction Battery

    Model years 2019–2020

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.

    Consequence:
    A high-voltage battery that overheats increases the risk of a fire.
    Remedy:
    Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.

    Filed by Jaguar Land Rover North America, LLC

  5. NHTSA campaign 24V134000

    Reported

    Exterior Lighting › Turn Signal

    Model years 2021–2024

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 Jaguar I-Pace vehicles. In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Consequence:
    Inoperative rear turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the Car Configuration File (CCF) software, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H475.

    Filed by Jaguar Land Rover North America, LLC

  6. NHTSA campaign 24V086000

    Reported

    Electrical System › Propulsion System › Traction Battery

    Model years 2019–2020

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.

    Consequence:
    Electrical arcing increases the risk of a fire.
    Remedy:
    Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.

    Filed by Jaguar Land Rover North America, LLC

  7. NHTSA campaign 24V085000

    Reported

    Electrical System › Propulsion System › Traction Battery

    Model years 2019–2020

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.

    Consequence:
    A high-voltage battery that overheats increases the risk of a fire.
    Remedy:
    Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.

    Filed by Jaguar Land Rover North America, LLC

  8. NHTSA campaign 23V709000

    Reported

    Electrical System › Propulsion System › Traction Battery

    Model years 2019–2023

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.

    Consequence:
    The high-voltage battery overheating increases the risk of a fire.
    Remedy:
    Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.

    Filed by Jaguar Land Rover North America, LLC

  9. NHTSA campaign 23V518000

    Reported

    Visibility › Defroster/Defogger/HVAC System

    Model years 2021–2022

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2022 I-Pace vehicles. The high voltage coolant heater may fail to defrost the windshield.

    Consequence:
    A high voltage coolant heater that fails to defrost the windshield can reduce the driver's view, increasing the risk of a crash.
    Remedy:
    Dealers will replace the high voltage coolant heater, free of charge. Owner notification letters were mailed October 26, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H448.

    Filed by Jaguar Land Rover North America, LLC

  10. NHTSA campaign 23V369000

    Reported

    Electrical System › Propulsion System › Traction Battery

    Model years 2019–2024 · Over-the-air fix

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

    Consequence:
    The high-voltage battery overheating increases the risk of a fire.
    Remedy:
    Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

    Filed by Jaguar Land Rover North America, LLC

Show 3 more recalls

  1. NHTSA campaign 23V030000

    Reported

    Back Over Prevention › Warnings › External/Pedestrian Alert; Electrical System › Software

    Model years 2021–2022

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2022 I-Pace vehicles. The vehicles fail to make sufficient pedestrian warning sounds when stationary and in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Consequence:
    A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the audio amplifier software, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H421.

    Filed by Jaguar Cars, Ltd.

  2. NHTSA campaign 20V082000

    Reported

    Seats

    Model year 2020

    Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.

    Consequence:
    In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.
    Remedy:
    Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.

    Filed by Jaguar Cars, Ltd.

  3. NHTSA campaign 19V351000

    Reported

    Service Brakes

    Model years 2019–2020

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

    Consequence:
    A delay in deceleration, increases the distance needed to stop and the risk of a crash.
    Remedy:
    Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.

    Filed by Jaguar Cars, Ltd.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Jaguar I-Pace questions

5 questions

How many recalls does the Jaguar I-Pace have?

NHTSA lists 13 vehicle recall campaigns for the Jaguar I-Pace, covering model years 2019 to 2024. The most recent, 26V067000, was reported on February 5, 2026 and is filed under “Electrical system”. The 2019 and 2020 model years are covered by the most campaigns (8 each).

Which Jaguar I-Pace model year has the most complaints?

The 2019 model year, with 148 of the 237 complaints in NHTSA’s file (62.4%). The next are 2020 (60) and 2024 (21). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Jaguar I-Pace complaint?

Electrical System is the component named most often: 193 complaints, or 81.4% of all 237. Fuel/Propulsion System (32) and Service Brakes (20) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Jaguar I-Pace?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Jaguar dealer.

How many Jaguar I-Pace complaints report a crash, fire, injury or death?

Of the 237 complaints, 3 report a crash, 5 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Jaguar models

8 models · most complaints first

The Jaguar models with the most NHTSA complaints, and the Jaguar VIN decoder with every Jaguar model page, WMI code and VIN note.

All Jaguar models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.