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NHTSA recalls & complaints · 2017–2026

Chrysler Pacifica Plug-In Hybrid recalls, complaints and VIN decoding

NHTSA lists 12 recall campaigns and 614 owner complaints for the Chrysler Pacifica Plug-In Hybrid, covering model years 2017 to 2026. The 2018 model year drew the most complaints (223), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Chrysler Pacifica Plug-In Hybrid VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 12 recall campaigns on file
  • 614 owner complaints (unverified reports to NHTSA)
  • 10 model years with data (2017–2026)
  • most complaints: 2018 (223 for that model year)
  • top component: Electrical System (236 complaints)
  • latest recall 26V561000 (reported Sep 1, 2026)
  • 10 complaints reporting a crash (1.6%)
  • 17 complaints reporting a fire (2.8%)
  • 6 complaints reporting an injury (1.0%)
  • 0 complaints reporting a death (0.0%)

Chrysler Pacifica Plug-In Hybrid complaints by model year

9 model years · NHTSA complaints

The 2018 model year has the most complaints: 223 of 614, or 36.3%. Next come 2022 (116) and 2017 (79). The fewest are for 2025, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Chrysler Pacifica Plug-In Hybrid owner complaints to NHTSA by model year, 2017–2025Column chart of 614 complaints across 9 model years. The highest is 2018 with 223. The full figures are in the table below the chart.2017: 79 complaints7920172018: 223 complaints22320182019: 45 complaints4520192020: 58 complaints5820202021: 26 complaints2620212022: 116 complaints11620222023: 40 complaints4020232024: 26 complaints2620242025: 1 complaint12025
Chrysler Pacifica Plug-In Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Chrysler Pacifica Plug-In Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2017791530
201822331210
2019450000
2020583010
2021260000
20221162000
2023401010
2024260000
202510000
All model years614101760

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Chrysler Pacifica Plug-In Hybrid components

top 15 · NHTSA categories

Electrical System is the component named most often, in 236 complaints (38.4% of all 614), followed by Engine (208) and Power Train (172).

Components named most often in Chrysler Pacifica Plug-In Hybrid complaints (top 15)
Components named most often in Chrysler Pacifica Plug-In Hybrid complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System23638.4%
Engine20833.9%
Power Train17228.0%
Hybrid Propulsion System12119.7%
Unknown or Other9415.3%
Fuel/Propulsion System8013.0%
Vehicle Speed Control365.9%
Service Brakes254.1%
Steering203.3%
Forward Collision Avoidance182.9%
Back Over Prevention132.1%
Seats101.6%
Structure71.1%
Suspension71.1%
Electronic Stability Control (ESC)50.8%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Chrysler Pacifica Plug-In Hybrid recalls

12 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Pacifica Plug-In Hybrid, newest first. The 12 campaigns cover model years 2017 to 2026. The 2017 and 2018 model years appear in the most campaigns (6 each).

  • 12 recall campaigns
  • 3 “Park Outside” advisories
Chrysler Pacifica Plug-In Hybrid recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2017: 6 campaigns2018: 6 campaigns2019: 2 campaigns
2020: 2 campaigns2021: 1 campaign2022: no campaigns2023: no campaigns2024: no campaigns2025: 1 campaign2026: 2 campaigns
Highlighted: the model years with the most campaigns.

  1. NHTSA campaign 26V561000

    Reported

    Electronic Stability Control (ESC)

    Model year 2026

    Chrysler (FCA US, LLC) is recalling certain 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV) vehicles. The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

    Consequence:
    A loss of electronic stability control increases the risk of a crash.
    Remedy:
    Dealers will inspect and replace brake pedal position sensor, as necessary, free of charge. Owner notification letters are expected to mailed September 29, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 69D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning September 9, 2026.

    Filed by Chrysler (FCA US, LLC)

  2. NHTSA campaign 26V531000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model year 2026

    Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler Pacifica and Dodge Charger vehicles. The rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    A rearview camera image that fails to display reduces the driver's view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Radio software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning September 2, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 20, 2026.

    Filed by Chrysler (FCA US, LLC)

  3. NHTSA campaign 25V191000

    Reported

    Service Brakes, Hydraulic › Critical Fasteners; Service Brakes, Hydraulic › Foundation Components › Disc › Caliper

    Model year 2025

    Chrysler (FCA US, LLC) is recalling certain 2025 Chrysler Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The bolts securing the front brake caliper bracket may not be tightened properly, which can result in reduced steering control, a brake fluid leak, and a loss of front brake function.

    Consequence:
    Reduced steering control, a brake fluid leak, and loss of front brake function increase the risk of a crash.
    Remedy:
    Dealers will inspect and replace the front brake caliper brackets and bolts, as necessary, free of charge. Owner notification letters were mailed April 10, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 27C.

    Filed by Chrysler (FCA US, LLC)

  4. NHTSA campaign 24V538000

    Reported

    Hybrid Propulsion System

    Model years 2019–2021

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

    Consequence:
    A vehicle fire increases the risk of injury.
    Remedy:
    Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

    Filed by Chrysler (FCA US, LLC)

  5. NHTSA campaign 24V536000

    Reported

    Hybrid Propulsion System

    Model years 2017–2018

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

    Consequence:
    A vehicle fire increases the risk of injury.
    Remedy:
    Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

    Filed by Chrysler (FCA US, LLC)

  6. NHTSA campaign 22V077000

    Reported

    Hybrid Propulsion System

    Model years 2017–2018

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.

    Consequence:
    A vehicle fire increases the risk of injury.
    Remedy:
    Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.

    Filed by Chrysler (FCA US, LLC)

  7. NHTSA campaign 20V334000

    Reported

    Electrical System › Wiring › Interior/Under Dash; Electrical System › 12V/24V/48V Battery › Cables

    Model years 2017–2020

    Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.

    Consequence:
    A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
    Remedy:
    FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

    Filed by Chrysler (FCA US, LLC)

  8. NHTSA campaign 19V143000

    Reported

    Suspension › Front › Control Arm › Lower Arm

    Model year 2018

    Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

    Consequence:
    A control arm separation could increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

    Filed by Chrysler (FCA US, LLC)

  9. NHTSA campaign 18V740000

    Reported

    Hybrid Propulsion System; Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor

    Model years 2017–2018

    Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.

    Consequence:
    The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
    Remedy:
    FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.

    Filed by Chrysler (FCA US, LLC)

  10. NHTSA campaign 18V524000

    Reported

    Electrical System › Wiring › Front Underhood

    Model year 2018

    Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    Consequence:
    A vehicle stall can increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

    Filed by Chrysler (FCA US, LLC)

Show 2 more recalls

  1. NHTSA campaign 17V375000

    Reported

    Equipment › Other › Labels

    Model year 2017

    Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    Consequence:
    The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.

    Filed by Chrysler (FCA US, LLC)

  2. NHTSA campaign 17V371000

    Reported

    Hybrid Propulsion System › Inverter

    Model year 2017

    Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.

    Consequence:
    A vehicle that suddenly cannot be driven, increases the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.

    Filed by Chrysler (FCA US, LLC)

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Chrysler Pacifica Plug-In Hybrid questions

5 questions

How many recalls does the Chrysler Pacifica Plug-In Hybrid have?

NHTSA lists 12 vehicle recall campaigns for the Chrysler Pacifica Plug-In Hybrid, covering model years 2017 to 2026. The most recent, 26V561000, was reported on September 1, 2026 and is filed under “Electronic stability control (esc)”. The 2017 and 2018 model years are covered by the most campaigns (6 each).

Which Chrysler Pacifica Plug-In Hybrid model year has the most complaints?

The 2018 model year, with 223 of the 614 complaints in NHTSA’s file (36.3%). The next are 2022 (116) and 2017 (79). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Chrysler Pacifica Plug-In Hybrid complaint?

Electrical System is the component named most often: 236 complaints, or 38.4% of all 614. Engine (208) and Power Train (172) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Chrysler Pacifica Plug-In Hybrid?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Chrysler dealer.

How many Chrysler Pacifica Plug-In Hybrid complaints report a crash, fire, injury or death?

Of the 614 complaints, 10 report a crash, 17 a fire, 6 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Chrysler models

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The Chrysler models with the most NHTSA complaints, and the Chrysler VIN decoder with every Chrysler model page, WMI code and VIN note.

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Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.