NHTSA recalls & complaints · 2022–2026

Toyota Corolla Cross recalls, complaints and VIN decoding

NHTSA lists 4 recall campaigns and 309 owner complaints for the Toyota Corolla Cross, covering model years 2022 to 2026. The 2023 model year drew the most complaints (174), and Engine is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Toyota Corolla Cross VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

4 recall campaigns on file
309 owner complaints (unverified reports to NHTSA)
5 model years with data (2022–2026)

most complaints: 2023 (174 for that model year)
top component: Engine (126 complaints)
latest recall 25V040000 (reported Jan 29, 2025)

19 complaints reporting a crash (6.1%)
2 complaints reporting a fire (0.6%)
15 complaints reporting an injury (4.9%)
0 complaints reporting a death (0.0%)

Toyota Corolla Cross complaints by model year

5 model years · NHTSA complaints

The 2023 model year has the most complaints: 174 of 309, or 56.3%. Next come 2022 (46) and 2024 (44). The fewest are for 2025, with 19 complaints.

Owner complaints per model yearHighest yearOther years

Toyota Corolla Cross complaints by model year, with complaints reporting a crash, fire, injury or death

Toyota Corolla Cross complaints by model year, with complaints reporting a crash, fire, injury or death
Model year	Complaints	Reporting a crash	Reporting a fire	Reporting an injury
2022	46	6	1	6
2023	174	6	0	4
2024	44	6	1	4
2025	19	1	0	0
2026	26	0	0	1
All model years	309	19	2	15

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Toyota Corolla Cross components

top 15 · NHTSA categories

Engine is the component named most often, in 126 complaints (40.8% of all 309), followed by Electrical System (94) and Steering (57).

Components named most often in Toyota Corolla Cross complaints (top 15)

Components named most often in Toyota Corolla Cross complaints (top 15)
Component	Complaints	Share of complaints
Engine	126	40.8%
Electrical System	94	30.4%
Unknown or Other	61	19.7%
Steering	57	18.4%
Power Train	32	10.4%
Visibility/Wiper	32	10.4%
Exterior Lighting	26	8.4%
Service Brakes	26	8.4%
Forward Collision Avoidance	22	7.1%
Air Bags	18	5.8%
Fuel/Propulsion System	12	3.9%
Structure	11	3.6%
Lane Departure	9	2.9%
Vehicle Speed Control	8	2.6%
Hybrid Propulsion System	6	1.9%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Toyota Corolla Cross recalls

4 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Corolla Cross, newest first. The 4 campaigns cover model years 2022 to 2023. The 2023 model year appears in the most campaigns (4).

4 recall campaigns

Toyota Corolla Cross recall campaigns covering each model year
2022: 2 campaigns	2023: 4 campaigns

Highlighted: the model year with the most campaigns.

NHTSA campaign 25V040000
Reported Jan 29, 2025
Air Bags › Frontal › Driver Clockspring/Spiral Cassette; Steering › Column
Model year 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence:
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy:
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Filed by Toyota Motor Corporation
NHTSA campaign 23V864000
Reported Dec 20, 2023
Electrical System › Instrument Cluster/Panel; Air Bags › Frontal
Model years 2022–2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence:
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy:
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Filed by Toyota Motor Corporation
NHTSA campaign 23V480000
Reported Jul 12, 2023
Air Bags › Frontal › Driver Clockspring/Spiral Cassette; Steering › Column
Model year 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence:
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy:
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Filed by Toyota Motor Corporation
NHTSA campaign 23V384000
Reported May 30, 2023
Electrical System › Instrument Cluster/Panel; Air Bags › Frontal
Model years 2022–2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence:
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy:
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Filed by Toyota Motor Corporation

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means

What each recall field means
Field	What it tells you
Campaign number	NHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
Component	The system or part involved, for example air bags, brakes or electrical software.
Summary	What the defect or non-compliance is and which vehicles are covered.
Consequence	The safety risk if the problem isn't fixed.
Remedy	What the manufacturer will do, such as a repair, replacement or software update, and whether it is free.

Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Toyota Corolla Cross questions

5 questions

How many recalls does the Toyota Corolla Cross have?

NHTSA lists 4 vehicle recall campaigns for the Toyota Corolla Cross, covering model years 2022 to 2026. The most recent, 25V040000, was reported on January 29, 2025 and is filed under “Air bags”. The 2023 model year is covered by the most campaigns (4).

Which Toyota Corolla Cross model year has the most complaints?

The 2023 model year, with 174 of the 309 complaints in NHTSA’s file (56.3%). The next are 2022 (46) and 2024 (44). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Toyota Corolla Cross complaint?

Engine is the component named most often: 126 complaints, or 40.8% of all 309. Electrical System (94) and Steering (57) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Toyota Corolla Cross?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Toyota dealer.

How many Toyota Corolla Cross complaints report a crash, fire, injury or death?

Of the 309 complaints, 19 report a crash, 2 a fire, 15 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Toyota models with the most NHTSA complaints, and the Toyota VIN decoder with every Toyota model page, WMI code and VIN note.

Toyota Camry 1995–2025 · 52 recalls · 16,486 complaints
Toyota Prius 2000–2026 · 35 recalls · 12,503 complaints
Toyota Corolla 1995–2026 · 49 recalls · 11,178 complaints
Toyota RAV4 1995–2025 · 50 recalls · 9,366 complaints
Toyota Sienna 1996–2022 · 52 recalls · 8,831 complaints
Toyota Tacoma 1995–2026 · 56 recalls · 8,427 complaints
Toyota Tundra 1999–2026 · 74 recalls · 6,897 complaints
Toyota Highlander 1997–2026 · 51 recalls · 5,696 complaints

All Toyota models and WMI codes Look up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.