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NHTSA recalls & complaints · 2013–2021

Toyota Avalon Hybrid recalls, complaints and VIN decoding

NHTSA lists 10 recall campaigns and 63 owner complaints for the Toyota Avalon Hybrid, covering model years 2013 to 2021. The 2013 model year drew the most complaints (23), and Air Bags is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Toyota Avalon Hybrid VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 10 recall campaigns on file
  • 63 owner complaints (unverified reports to NHTSA)
  • 9 model years with data (2013–2021)
  • most complaints: 2013 (23 for that model year)
  • top component: Air Bags (10 complaints)
  • latest recall 23V865000 (reported Dec 20, 2023)
  • 7 complaints reporting a crash (11.1%)
  • 1 complaint reporting a fire (1.6%)
  • 4 complaints reporting an injury (6.3%)
  • 0 complaints reporting a death (0.0%)

Toyota Avalon Hybrid complaints by model year

7 model years · NHTSA complaints

The 2013 model year has the most complaints: 23 of 63, or 36.5%. Next come 2014 (18) and 2015 (12). The fewest are for 2019, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Toyota Avalon Hybrid owner complaints to NHTSA by model year, 2013–2021Column chart of 63 complaints across 9 model years. The highest is 2013 with 23. The full figures are in the table below the chart.2013: 23 complaints2320132014: 18 complaints1820142015: 12 complaints1220152016: 2 complaints220162017: 0 complaints20172018: 1 complaint120182019: 1 complaint120192020: 0 complaints20202021: 6 complaints62021
Toyota Avalon Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Toyota Avalon Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2013234020
2014181110
2015121010
201620000
201810000
201910000
202161000
All model years637140

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Toyota Avalon Hybrid components

top 15 · NHTSA categories

Air Bags is the component named most often, in 10 complaints (15.9% of all 63), followed by Forward Collision Avoidance (8) and Vehicle Speed Control (8). Another 10 complaints are filed under NHTSA’s “Unknown or Other” category.

Components named most often in Toyota Avalon Hybrid complaints (top 15)
Components named most often in Toyota Avalon Hybrid complaints (top 15)
ComponentComplaintsShare of complaints
Air Bags1015.9%
Unknown or Other1015.9%
Forward Collision Avoidance812.7%
Vehicle Speed Control812.7%
Electrical System711.1%
Service Brakes69.5%
Engine57.9%
Seats46.3%
Structure46.3%
Electronic Stability Control (ESC)34.8%
Exterior Lighting34.8%
Power Train34.8%
Fuel/Propulsion System23.2%
Suspension23.2%
Visibility23.2%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Toyota Avalon Hybrid recalls

10 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Avalon Hybrid, newest first. The 10 campaigns cover model years 2013 to 2021. The 2013, 2019 and 2020 model years appear in the most campaigns (3 each).

  • 10 recall campaigns
Toyota Avalon Hybrid recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2013: 3 campaigns2014: 2 campaigns2015: 2 campaigns2016: 2 campaigns2017: 1 campaign2018: 1 campaign2019: 3 campaigns
2020: 3 campaigns2021: 1 campaign
Highlighted: the model years with the most campaigns.

  1. NHTSA campaign 23V865000

    Reported

    Air Bags › Sensor › Occupant Classification

    Model years 2020–2021

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

    Consequence:
    An air bag that does not deploy during a crash increases the risk of injury.
    Remedy:
    Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

    Filed by Toyota Motor Corporation

  2. NHTSA campaign 20V734000

    Reported

    Steering › Column; Air Bags › Frontal

    Model year 2020

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Consequence:
    In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
    Remedy:
    Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

    Filed by Toyota Motor Corporation

  3. NHTSA campaign 20V064000

    Reported

    Engine and Engine Cooling

    Model year 2020

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.

    Consequence:
    A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
    Remedy:
    Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

    Filed by Toyota Motor Corporation

  4. NHTSA campaign 20V024000

    Reported

    Air Bags › Air Bag/Restraint Control Module

    Model years 2013–2018

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

    Consequence:
    In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
    Remedy:
    Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

    Filed by Toyota Motor Corporation

  5. NHTSA campaign 19V244000

    Reported

    Equipment › Other › Labels

    Model year 2019

    Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    Consequence:
    If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
    Remedy:
    GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

    Filed by Toyota Motor Corporation

  6. NHTSA campaign 19V097000

    Reported

    Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap

    Model year 2019

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Camry Hybrid and Avalon Hybrid vehicles. The fuel filler pipe may not have been properly reconnected to the fuel tank during an inspection after vehicle assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    Consequence:
    The improperly connected filler pipe may leak fuel, which, in the presence of an ignition source can increase the risk of a fire.
    Remedy:
    Toyota will notify owners, and dealers will inspect the fuel filler pipe, replacing it if necessary, free of charge. The recall began March 19, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0I.

    Filed by Toyota Motor Corporation

  7. NHTSA campaign 18V685000

    Reported

    Electrical System › Software; Air Bags

    Model year 2019

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra and Sequoia vehicles and 2019 Toyota Avalon and Avalon Hybrid vehicles. The air bag electronic control unit (ECU) may erroneously detect a fault during the vehicle start-up self check. If this occurs, the ECU may not deploy the airbags as intended, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 214, "Side Impact Protection."

    Consequence:
    If the air bags do not deploy as intended, it can increase the risk of injury in a crash.
    Remedy:
    Toyota will notify owners, and dealers will update the software for the air bag ECU, free of charge. The recall began October 26, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0X. Note: 18V-122 was superseded by this recall. The software remedy also includes the updates to the software for 18V-122.

    Filed by Toyota Motor Corporation

  8. NHTSA campaign 17V462000

    Reported

    Power Train › Driveline › Driveshaft

    Model year 2016

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Camry Hybrid and Avalon Hybrid vehicles. The front drive shaft may separate.

    Consequence:
    A front driveshaft separation would result in a loss of propulsion while driving, and if the driver exits the vehicle without applying the parking brake, the vehicle may roll. Both scenarios can increase the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will check the serial number of the vehicle's drive shaft, replacing any that are affected, free of charge. The recall began on August 11, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0M.

    Filed by Toyota Motor Corporation

  9. NHTSA campaign 15V728000

    Reported

    Forward Collision Avoidance › Crash Imminent Braking

    Model years 2013–2015

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

    Consequence:
    A vehicle that unexpectedly brakes increases the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

    Filed by Toyota Motor Corporation

  10. NHTSA campaign 13V505000

    Reported

    Visibility › Windshield Wiper/Washer › Switch/Wiring

    Model year 2013

    Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."

    Consequence:
    A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.

    Filed by Toyota Motor Corporation

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Toyota Avalon Hybrid questions

5 questions

How many recalls does the Toyota Avalon Hybrid have?

NHTSA lists 10 vehicle recall campaigns for the Toyota Avalon Hybrid, covering model years 2013 to 2021. The most recent, 23V865000, was reported on December 20, 2023 and is filed under “Air bags”. The 2013, 2019 and 2020 model years are covered by the most campaigns (3 each).

Which Toyota Avalon Hybrid model year has the most complaints?

The 2013 model year, with 23 of the 63 complaints in NHTSA’s file (36.5%). The next are 2014 (18) and 2015 (12). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Toyota Avalon Hybrid complaint?

Air Bags is the component named most often: 10 complaints, or 15.9% of all 63. Forward Collision Avoidance (8) and Vehicle Speed Control (8) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Toyota Avalon Hybrid?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Toyota dealer.

How many Toyota Avalon Hybrid complaints report a crash, fire, injury or death?

Of the 63 complaints, 7 report a crash, 1 a fire, 4 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Toyota models

8 models · most complaints first

The Toyota models with the most NHTSA complaints, and the Toyota VIN decoder with every Toyota model page, WMI code and VIN note.

All Toyota models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.