NHTSA recalls & complaints · 2015–2023
Ram ProMaster 2500 complaints and VIN decoding
NHTSA lists 32 owner complaints for the Ram ProMaster 2500 from model years 2015 to 2023, and no vehicle recall campaigns filed under this model name. The 2015 model year drew the most complaints (23), and Power Train is the component owners name most often.
Source: NHTSA recall and complaint flat files, updated September 25, 2026.
See the model year, plant and build details of one vehicle, then the recalls for its exact year.
- 32 owner complaints (unverified reports to NHTSA)
- 4 model years with data (2015–2023)
- most complaints: 2015 (23 for that model year)
- top component: Power Train (15 complaints)
- 1 complaint reporting a crash (3.1%)
- 0 complaints reporting a fire (0.0%)
- 1 complaint reporting an injury (3.1%)
- 0 complaints reporting a death (0.0%)
The 2015 model year has the most complaints: 23 of 32, or 71.9%. Next come 2021 (4) and 2020 (3). The fewest are for 2023, with 2 complaints.
| Model year | Complaints | Reporting a crash | Reporting a fire | Reporting an injury | Reporting a death |
|---|---|---|---|---|---|
| 2015 | 23 | 0 | 0 | 0 | 0 |
| 2020 | 3 | 0 | 0 | 0 | 0 |
| 2021 | 4 | 1 | 0 | 1 | 0 |
| 2023 | 2 | 0 | 0 | 0 | 0 |
| All model years | 32 | 1 | 0 | 1 | 0 |
Crash, fire, injury and death columns count complaints that report at least one of them, not people.
Power Train is the component named most often, in 15 complaints (46.9% of all 32), followed by Electrical System (6) and Engine (6).
| Component | Complaints | Share of complaints |
|---|---|---|
| Power Train | 15 | 46.9% |
| Electrical System | 6 | 18.8% |
| Engine | 6 | 18.8% |
| Service Brakes | 5 | 15.6% |
| Exterior Lighting | 3 | 9.4% |
| Fuel/Propulsion System | 3 | 9.4% |
| Unknown or Other | 3 | 9.4% |
| Structure | 2 | 6.3% |
| Suspension | 2 | 6.3% |
| Back Over Prevention | 1 | 3.1% |
| Electronic Stability Control (ESC) | 1 | 3.1% |
| Engine and Engine Cooling | 1 | 3.1% |
| Equipment | 1 | 3.1% |
| Seats | 1 | 3.1% |
| Vehicle Speed Control | 1 | 3.1% |
One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.
What NHTSA owner complaints mean
These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.
- They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
- Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
- Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
- One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
- Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.
Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.
Are there any recalls for the Ram ProMaster 2500?
NHTSA lists no vehicle recall campaigns filed under the model name ProMaster 2500. NHTSA sometimes files versions of a model under other names, so check the brand’s other models too, and use NHTSA’s VIN lookup (opens in a new tab) for any particular vehicle.
Which Ram ProMaster 2500 model year has the most complaints?
The 2015 model year, with 23 of the 32 complaints in NHTSA’s file (71.9%). The next are 2021 (4) and 2020 (3). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.
What is the most common Ram ProMaster 2500 complaint?
Power Train is the component named most often: 15 complaints, or 46.9% of all 32. Electrical System (6) and Engine (6) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.
How many Ram ProMaster 2500 complaints report a crash, fire, injury or death?
Of the 32 complaints, 1 report a crash, 0 a fire, 1 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.
The Ram models with the most NHTSA complaints, and the Ram VIN decoder with every Ram model page, WMI code and VIN note.
- Ram 1500 2009–2026 · 95 recalls · 11,717 complaints
- Ram 2500 2009–2026 · 65 recalls · 5,114 complaints
- Ram 3500 2007–2026 · 62 recalls · 2,341 complaints
- Ram ProMaster 2014–2026 · 45 recalls · 640 complaints
- Ram 5500 2008–2026 · 45 recalls · 156 complaints
- Ram ProMaster City 2015–2022 · 9 recalls · 100 complaints
- Ram 4500 2008–2026 · 44 recalls · 49 complaints
- Ram C/V Tradesman 2013–2015 · 2 recalls · 12 complaints
All Ram models and WMI codesLook up recalls by year
Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.