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NHTSA recalls & complaints · 2015–2025

Lexus NX Hybrid recalls, complaints and VIN decoding

NHTSA lists 5 recall campaigns and 10 owner complaints for the Lexus NX Hybrid, covering model years 2015 to 2025. The 2018 model year drew the most complaints (4), and Service Brakes is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Lexus NX Hybrid VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 5 recall campaigns on file
  • 10 owner complaints (unverified reports to NHTSA)
  • 8 model years with data (2015–2025)
  • most complaints: 2018 (4 for that model year)
  • top component: Service Brakes (3 complaints)
  • latest recall 26V179000 (reported Mar 24, 2026)
  • 2 complaints reporting a crash (20.0%)
  • 0 complaints reporting a fire (0.0%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Lexus NX Hybrid complaints by model year

6 model years · NHTSA complaints

The 2018 model year has the most complaints: 4 of 10, or 40.0%. Next come 2024 (2) and 2015 (1). The fewest are for 2022, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Lexus NX Hybrid owner complaints to NHTSA by model year, 2015–2024Column chart of 10 complaints across 10 model years. The highest is 2018 with 4. The full figures are in the table below the chart.2015: 1 complaint120152016: 1 complaint120162017: 0 complaints20172018: 4 complaints420182019: 0 complaints20192020: 1 complaint120202021: 0 complaints20212022: 1 complaint120222023: 0 complaints20232024: 2 complaints22024
Lexus NX Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Lexus NX Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201510000
201611000
201841000
202010000
202210000
202420000
All model years102000

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Lexus NX Hybrid components

top 9 · NHTSA categories

Service Brakes is the component named most often, in 3 complaints (30.0% of all 10), followed by Electrical System (2) and Visibility/Wiper (2).

Components named most often in Lexus NX Hybrid complaints (top 9)
Components named most often in Lexus NX Hybrid complaints (top 9)
ComponentComplaintsShare of complaints
Service Brakes330.0%
Electrical System220.0%
Visibility/Wiper220.0%
Air Bags110.0%
Engine110.0%
Fuel/Propulsion System110.0%
Seats110.0%
Unknown or Other110.0%
Vehicle Speed Control110.0%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Lexus NX Hybrid recalls

5 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name NX Hybrid, newest first. The 5 campaigns cover model years 2022 to 2025. The 2025 model year appears in the most campaigns (4).

  • 5 recall campaigns
Lexus NX Hybrid recall campaigns covering each model year
2022: 1 campaign2023: 2 campaigns2024: 3 campaigns2025: 4 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 26V179000

    Reported

    Equipment › Other › Labels

    Model year 2025

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Consequence:
    A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
    Remedy:
    Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.

    Filed by Toyota Motor Corporation

  2. NHTSA campaign 25V744000

    Reported

    Back Over Prevention › Display Function

    Model years 2022–2025

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

    Filed by Toyota Motor Corporation

  3. NHTSA campaign 25V059000

    Reported

    Seat Belts › Rear/Other › Webbing

    Model year 2025

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

    Consequence:
    A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
    Remedy:
    Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.

    Filed by Toyota Motor Corporation

  4. NHTSA campaign 24V482000

    Reported

    Seats › Front Assembly › Head Restraint

    Model years 2024–2025

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

    Consequence:
    A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
    Remedy:
    Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

    Filed by Toyota Motor Corporation

  5. NHTSA campaign 23V480000

    Reported

    Air Bags › Frontal › Driver Clockspring/Spiral Cassette; Steering › Column

    Model years 2023–2024

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Consequence:
    A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
    Remedy:
    Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

    Filed by Toyota Motor Corporation

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Lexus NX Hybrid questions

5 questions

How many recalls does the Lexus NX Hybrid have?

NHTSA lists 5 vehicle recall campaigns for the Lexus NX Hybrid, covering model years 2015 to 2025. The most recent, 26V179000, was reported on March 24, 2026 and is filed under “Equipment”. The 2025 model year is covered by the most campaigns (4).

Which Lexus NX Hybrid model year has the most complaints?

The 2018 model year, with 4 of the 10 complaints in NHTSA’s file (40.0%). The next are 2024 (2) and 2015 (1). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Lexus NX Hybrid complaint?

Service Brakes is the component named most often: 3 complaints, or 30.0% of all 10. Electrical System (2) and Visibility/Wiper (2) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Lexus NX Hybrid?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Lexus dealer.

How many Lexus NX Hybrid complaints report a crash, fire, injury or death?

Of the 10 complaints, 2 report a crash, 0 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Lexus models

8 models · most complaints first

The Lexus models with the most NHTSA complaints, and the Lexus VIN decoder with every Lexus model page, WMI code and VIN note.

  • Lexus ES 350 2007–2023 · 11 recalls · 1,451 complaints
  • Lexus RX 1999–2026 · 10 recalls · 947 complaints
  • Lexus RX 350 2004–2023 · 13 recalls · 838 complaints
  • Lexus RX 300 1998–2003 · 2 recalls · 722 complaints
  • Lexus IS 250 2006–2016 · 8 recalls · 719 complaints
  • Lexus ES 1996–2025 · 4 recalls · 666 complaints
  • Lexus IS 1999–2026 · 8 recalls · 595 complaints
  • Lexus ES 300 1995–2013 · 4 recalls · 562 complaints

All Lexus models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.