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NHTSA recalls & complaints · 2004–2023

Lexus RX 350 recalls, complaints and VIN decoding

NHTSA lists 13 recall campaigns and 838 owner complaints for the Lexus RX 350, covering model years 2004 to 2023. The 2007 model year drew the most complaints (167), and Vehicle Speed Control is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Lexus RX 350 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 13 recall campaigns on file
  • 838 owner complaints (unverified reports to NHTSA)
  • 20 model years with data (2004–2023)
  • most complaints: 2007 (167 for that model year)
  • top component: Vehicle Speed Control (133 complaints)
  • latest recall 23V480000 (reported Jul 12, 2023)
  • 135 complaints reporting a crash (16.1%)
  • 23 complaints reporting a fire (2.7%)
  • 65 complaints reporting an injury (7.8%)
  • 3 complaints reporting a death (0.4%)

Lexus RX 350 complaints by model year

17 model years · NHTSA complaints

The 2007 model year has the most complaints: 167 of 838, or 19.9%. Next come 2008 (126) and 2009 (97). The fewest are for 2021, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Lexus RX 350 owner complaints to NHTSA by model year, 2007–2023Column chart of 838 complaints across 17 model years. The highest is 2007 with 167. The full figures are in the table below the chart.2007: 167 complaints16720072008: 126 complaints12620082009: 97 complaints9720092010: 94 complaints9420102011: 30 complaints3020112012: 33 complaints3320122013: 59 complaints5920132014: 15 complaints1520142015: 42 complaints4220152016: 58 complaints5820162017: 46 complaints4620172018: 18 complaints1820182019: 31 complaints3120192020: 7 complaints720202021: 1 complaint120212022: 10 complaints1020222023: 4 complaints42023
Show the figures for all 17 model years
Lexus RX 350 complaints by model year, with complaints reporting a crash, fire, injury or death
Lexus RX 350 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2007167171100
200812611470
2009977120
20109423691
20113015280
20123311270
20135910371
2014155020
2015427230
20165811140
20174612021
2018183020
2019311010
202070000
202110000
2022101110
202341000
All model years83813523653

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Lexus RX 350 components

top 15 · NHTSA categories

Vehicle Speed Control is the component named most often, in 133 complaints (15.9% of all 838), followed by Engine (113) and Structure (99).

Components named most often in Lexus RX 350 complaints (top 15)
Components named most often in Lexus RX 350 complaints (top 15)
ComponentComplaintsShare of complaints
Vehicle Speed Control13315.9%
Engine11313.5%
Unknown or Other10312.3%
Structure9911.8%
Steering8710.4%
Air Bags8510.1%
Electrical System819.7%
Power Train718.5%
Service Brakes678.0%
Fuel/Propulsion System455.4%
Exterior Lighting333.9%
Engine and Engine Cooling263.1%
Service Brakes, Hydraulic202.4%
Visibility192.3%
Visibility/Wiper192.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Lexus RX 350 recalls

13 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name RX 350, newest first. The 13 campaigns cover model years 2004 to 2023. The 2016, 2017 and 2019 model years appear in the most campaigns (3 each).

  • 13 recall campaigns
Lexus RX 350 recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2004: 1 campaign2005: 1 campaign2006: 1 campaign2007: 1 campaign2008: no campaigns2009: no campaigns
2010: 1 campaign2011: 1 campaign2012: 1 campaign2013: 1 campaign2014: no campaigns2015: 1 campaign2016: 3 campaigns2017: 3 campaigns2018: 1 campaign2019: 3 campaigns
2020: 1 campaign2021: 1 campaign2022: no campaigns2023: 1 campaign
Highlighted: the model years with the most campaigns.

  1. NHTSA campaign 23V480000

    Reported

    Air Bags › Frontal › Driver Clockspring/Spiral Cassette; Steering › Column

    Model year 2023

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Consequence:
    A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
    Remedy:
    Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

    Filed by Toyota Motor Corporation

  2. NHTSA campaign 21V043000

    Reported

    Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap

    Model years 2019, 2021

    Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."

    Consequence:
    During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.
    Remedy:
    Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1-800-331-4331. Lexus' number for this recall is 21LA01.

    Filed by Toyota Motor Corporation

  3. NHTSA campaign 20V682000

    Reported

    Fuel System, Gasoline › Delivery › Fuel Pump

    Model years 2017, 2019–2020

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

    Consequence:
    If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

    Filed by Toyota Motor Corporation

  4. NHTSA campaign 20V012000

    Reported

    Fuel System, Gasoline › Delivery › Fuel Pump

    Model years 2017–2019

    Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

    Consequence:
    If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

    Filed by Toyota Motor Corporation

  5. NHTSA campaign 18V211000

    Reported

    Service Brakes, Hydraulic › Power Assist › Vacuum

    Model year 2017

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.

    Consequence:
    A sudden loss of braking assist can increase the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.

    Filed by Toyota Motor Corporation

  6. NHTSA campaign 18V085000

    Reported

    Air Bags › Side/Window; Air Bags › Frontal › Sensor/Control Module-Inactive; Air Bags › Frontal

    Model year 2016

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.

    Consequence:
    If the air bags fail to deploy in a crash, it can increase the risk of injury.
    Remedy:
    Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.

    Filed by Toyota Motor Corporation

  7. NHTSA campaign 16V198000

    Reported

    Electronic Stability Control (ESC); Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip

    Model year 2016

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured October 26, 2015, to February 8, 2016, and 2016 Lexus ES350 vehicles manufactured September 1, 2015, to February 29, 2016. These vehicles are equipped with an ABS actuator that may have a damaged O-ring which could result in improper brake fluid pressure control during ABS, Traction Control, or Stability Control activation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

    Consequence:
    Insufficient brake fluid pressure may cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will inspect the brake actuator, replacing it as necessary, free of charge. The recall began on May 4, 2016, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0I, GLC.

    Filed by Toyota Motor Corporation

  8. NHTSA campaign 16V053000

    Reported

    Air Bags › Knee Bolster

    Model year 2016

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Lexus RX350 and RX450h vehicles manufactured November 16, 2015, to December 23, 2015. Due to an improper weld, the gas needed to inflate the driver's knee air bag may escape from the inflator.

    Consequence:
    A defective inflator may increase the risk of injury in the event of a crash.
    Remedy:
    Toyota will notify owners, and dealers will inspect and, if necessary, replace the knee air bag assembly, free of charge. The recall began March 7, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is GLA.

    Filed by Toyota Motor Corporation

  9. NHTSA campaign 14V576000

    Reported

    Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings

    Model year 2015

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.

    Consequence:
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy:
    Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

    Filed by Toyota Motor Corporation

  10. NHTSA campaign 14V054000

    Reported

    Electronic Stability Control (ESC); Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module

    Model years 2012–2013

    Toyota is recalling certain model year 2012 and 2013 Toyota Tacoma and Lexus RX350 vehicles and certain model year 2012 Toyota Rav4 vehicles. In the affected vehicles, the brake system contains a brake actuator that adjusts the fluid pressure of each wheel cylinder. An electrical component within the actuator may experience an increased resistance resulting in the illumination of various warning lights, including those for the Vehicle Stability Control (VSC) system, Antilock Brake System (ABS), and Traction Control system.

    Consequence:
    If this occurs, these systems could become inoperative, reducing the directional control assistance, increasing the risk of a crash.
    Remedy:
    Toyota will notify owners, and Toyota and Lexus dealers will update the software for the Skid Control electronic control unit, free of charge. The recall began on March 28, 2014. Owners may contact Toyota at 1-800-331-4331.

    Filed by Toyota Motor Corporation

Show 3 more recalls

  1. NHTSA campaign 12V305000

    Reported

    Vehicle Speed Control › Accelerator Pedal

    Model year 2010

    Toyota is recalling certain model year 2010 Lexus RX350 and RX450h vehicles, manufactured from November 28, 2008, through September 1, 2010, and model year 2008 through 2011 Toyota Land Cruiser vehicles manufactured from September 1, 2007, through September 5, 2011. In July 2012, Toyota filed a defect report to recall certain model year 2010 Lexus RX350 and RX450h vehicles. In November 2012, Toyota informed the agency that it was including an additional 10,565 vehicles including certain model year 2008 through 2011 Toyota Land Cruiser vehicles. The total number of vehicles being recalled is now 164,601. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.

    Consequence:
    A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
    Remedy:
    Toyota and Lexus will notify owners of affected vehicles and dealers will modify or replace the accelerator pedal and replace any driver's floor mat not specified for the vehicle. Owners of the Lexus vehicles were notified during August 2012. Toyota has not yet provided a notification schedule for the additional Land Cruiser vehicles. Owners may contact Toyota Customer Experience Center at 1-800-331-4331 or Lexus at 1-800-255-3987.

    Filed by Toyota Motor Corporation

  2. NHTSA campaign 11V377000

    Reported

    Service Brakes, Hydraulic

    Model year 2011

    Toyota is recalling certain model year 2011 Lexus RX350 passenger cars manufactured from August 30, 2010, through May 18, 2011, and equipped with vehicle dynamics integrated management (vdim). The calibration for the hydraulic control valves is incorrect. Due to this condition, there is a possibility that the right front wheel may not be controlled properly during ABS (antilock brake system) or VSC (vehicle stability control) actuation.

    Consequence:
    This could result in increased stopping distances and/or a failure to adequately correct a vehicle slide, which could increase the risk of a vehicle crash.
    Remedy:
    Dealers will replace the brake actuator with a new one, free of charge. The safety recall began on September 8, 2011. Owners may contact Toyota at 1-800-331-4331.

    Filed by Toyota Motor Corporation

  3. NHTSA campaign 11V112000

    Reported

    Vehicle Speed Control › Accelerator Pedal

    Model years 2004–2007

    Toyota is recalling certain model year 2004-2006 highlander, highlander hybrid, and model year 2004-2007 Lexus RX330, RX350, and RX400H vehicles. If the forward retention clip used to secure the floor carpet cover, which is located in front of the center console, is not installed properly the cover may lean toward the accelerator pedal and interfere with the accelerator pedal arm.

    Consequence:
    If this occurs, the accelerator pedal may temporarily become stuck in a partially depressed position rather than return to the idle position. A stuck accelerator pedal may result in unintended and sustained vehicle speeds and make it difficult to stop, increasing the risk of a vehicle crash.
    Remedy:
    Dealers will replace the floor carpet cover with a newly designed one free or charge. The safety recall is expected to begin during March 2011. Owners may contact Toyota at 1-800-331-4331.

    Filed by Toyota Motor Corporation

Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Lexus RX 350 questions

5 questions

How many recalls does the Lexus RX 350 have?

NHTSA lists 13 vehicle recall campaigns for the Lexus RX 350, covering model years 2004 to 2023. The most recent, 23V480000, was reported on July 12, 2023 and is filed under “Air bags”. The 2016, 2017 and 2019 model years are covered by the most campaigns (3 each).

Which Lexus RX 350 model year has the most complaints?

The 2007 model year, with 167 of the 838 complaints in NHTSA’s file (19.9%). The next are 2008 (126) and 2009 (97). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Lexus RX 350 complaint?

Vehicle Speed Control is the component named most often: 133 complaints, or 15.9% of all 838. Engine (113) and Structure (99) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Lexus RX 350?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Lexus dealer.

How many Lexus RX 350 complaints report a crash, fire, injury or death?

Of the 838 complaints, 135 report a crash, 23 a fire, 65 at least one injury and 3 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Lexus models

8 models · most complaints first

The Lexus models with the most NHTSA complaints, and the Lexus VIN decoder with every Lexus model page, WMI code and VIN note.

  • Lexus ES 350 2007–2023 · 11 recalls · 1,451 complaints
  • Lexus RX 1999–2026 · 10 recalls · 947 complaints
  • Lexus RX 300 1998–2003 · 2 recalls · 722 complaints
  • Lexus IS 250 2006–2016 · 8 recalls · 719 complaints
  • Lexus ES 1996–2025 · 4 recalls · 666 complaints
  • Lexus IS 1999–2026 · 8 recalls · 595 complaints
  • Lexus ES 300 1995–2013 · 4 recalls · 562 complaints
  • Lexus RX 330 2004–2011 · 5 recalls · 526 complaints

All Lexus models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.