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NHTSA recalls & complaints · 2010–2011

Lexus HS 250 Hybrid recalls, complaints and VIN decoding

NHTSA lists 4 recall campaigns and 79 owner complaints for the Lexus HS 250 Hybrid, covering model years 2010 to 2011. The 2010 model year drew the most complaints (76), and Suspension is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Lexus HS 250 Hybrid VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 4 recall campaigns on file
  • 79 owner complaints (unverified reports to NHTSA)
  • 2 model years with data (2010–2011)
  • most complaints: 2010 (76 for that model year)
  • top component: Suspension (31 complaints)
  • latest recall 17V619000 (reported Oct 4, 2017)
  • 11 complaints reporting a crash (13.9%)
  • 0 complaints reporting a fire (0.0%)
  • 5 complaints reporting an injury (6.3%)
  • 0 complaints reporting a death (0.0%)

Lexus HS 250 Hybrid complaints by model year

2 model years · NHTSA complaints

The 2010 model year has the most complaints: 76 of 79, or 96.2%. Next come 2011 (3).

Lexus HS 250 Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Lexus HS 250 Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2010769030
201132020
All model years7911050

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Lexus HS 250 Hybrid components

top 15 · NHTSA categories

Suspension is the component named most often, in 31 complaints (39.2% of all 79), followed by Service Brakes (21) and Electrical System (15).

Components named most often in Lexus HS 250 Hybrid complaints (top 15)
Components named most often in Lexus HS 250 Hybrid complaints (top 15)
ComponentComplaintsShare of complaints
Suspension3139.2%
Service Brakes2126.6%
Electrical System1519.0%
Electronic Stability Control (ESC)67.6%
Engine56.3%
Vehicle Speed Control56.3%
Air Bags45.1%
Exterior Lighting45.1%
Power Train33.8%
Unknown or Other33.8%
Fuel/Propulsion System22.5%
Visibility22.5%
Hybrid Propulsion System11.3%
Parking Brake11.3%
Service Brakes, Air11.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Lexus HS 250 Hybrid recalls

4 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name HS 250 Hybrid, newest first. The 4 campaigns cover model year 2010.

  • 4 recall campaigns
Lexus HS 250 Hybrid recall campaigns covering each model year
2010: 4 campaigns

  1. NHTSA campaign 17V619000

    Reported

    Electrical System

    Model year 2010

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.

    Consequence:
    A complete loss of motive power can increase the risk of a crash.
    Remedy:
    Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.

    Filed by Toyota Motor Corporation

  2. NHTSA campaign 16V596000

    Reported

    Suspension › Rear

    Model year 2010

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.

    Consequence:
    Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.

    Filed by Toyota Motor Corporation

  3. NHTSA campaign 13V383000

    Reported

    Suspension › Rear

    Model year 2010

    Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

    Consequence:
    Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.

    Filed by Toyota Motor Corporation

  4. NHTSA campaign 12V373000

    Reported

    Suspension › Rear

    Model year 2010

    Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

    Consequence:
    Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.

    Filed by Toyota Motor Corporation

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Lexus HS 250 Hybrid questions

5 questions

How many recalls does the Lexus HS 250 Hybrid have?

NHTSA lists 4 vehicle recall campaigns for the Lexus HS 250 Hybrid, covering model years 2010 to 2011. The most recent, 17V619000, was reported on October 4, 2017 and is filed under “Electrical system”.

Which Lexus HS 250 Hybrid model year has the most complaints?

The 2010 model year, with 76 of the 79 complaints in NHTSA’s file (96.2%). The next is 2011 (3). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Lexus HS 250 Hybrid complaint?

Suspension is the component named most often: 31 complaints, or 39.2% of all 79. Service Brakes (21) and Electrical System (15) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Lexus HS 250 Hybrid?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Lexus dealer.

How many Lexus HS 250 Hybrid complaints report a crash, fire, injury or death?

Of the 79 complaints, 11 report a crash, 0 a fire, 5 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Lexus models

8 models · most complaints first

The Lexus models with the most NHTSA complaints, and the Lexus VIN decoder with every Lexus model page, WMI code and VIN note.

  • Lexus ES 350 2007–2023 · 11 recalls · 1,451 complaints
  • Lexus RX 1999–2026 · 10 recalls · 947 complaints
  • Lexus RX 350 2004–2023 · 13 recalls · 838 complaints
  • Lexus RX 300 1998–2003 · 2 recalls · 722 complaints
  • Lexus IS 250 2006–2016 · 8 recalls · 719 complaints
  • Lexus ES 1996–2025 · 4 recalls · 666 complaints
  • Lexus IS 1999–2026 · 8 recalls · 595 complaints
  • Lexus ES 300 1995–2013 · 4 recalls · 562 complaints

All Lexus models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.