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NHTSA recalls & complaints · 2013–2025

Lexus ES Hybrid recalls, complaints and VIN decoding

NHTSA lists 6 recall campaigns and 44 owner complaints for the Lexus ES Hybrid, covering model years 2013 to 2025. The 2014 model year drew the most complaints (10), and Service Brakes is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Lexus ES Hybrid VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 6 recall campaigns on file
  • 44 owner complaints (unverified reports to NHTSA)
  • 13 model years with data (2013–2025)
  • most complaints: 2014 (10 for that model year)
  • top component: Service Brakes (7 complaints)
  • latest recall 25V744000 (reported Oct 30, 2025)
  • 12 complaints reporting a crash (27.3%)
  • 0 complaints reporting a fire (0.0%)
  • 3 complaints reporting an injury (6.8%)
  • 0 complaints reporting a death (0.0%)

Lexus ES Hybrid complaints by model year

10 model years · NHTSA complaints

The 2014 model year has the most complaints: 10 of 44, or 22.7%. Next come 2013 (8) and 2016 (7). The fewest are for 2020, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Lexus ES Hybrid owner complaints to NHTSA by model year, 2013–2022Column chart of 44 complaints across 10 model years. The highest is 2014 with 10. The full figures are in the table below the chart.2013: 8 complaints820132014: 10 complaints1020142015: 6 complaints620152016: 7 complaints720162017: 1 complaint120172018: 5 complaints520182019: 1 complaint120192020: 1 complaint120202021: 2 complaints220212022: 3 complaints32022
Lexus ES Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Lexus ES Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201384010
2014103010
201561000
201672000
201710000
201851010
201910000
202010000
202120000
202231000
All model years4412030

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Lexus ES Hybrid components

top 15 · NHTSA categories

Service Brakes is the component named most often, in 7 complaints (15.9% of all 44), followed by Power Train (6) and Vehicle Speed Control (6). Another 9 complaints are filed under NHTSA’s “Unknown or Other” category.

Components named most often in Lexus ES Hybrid complaints (top 15)
Components named most often in Lexus ES Hybrid complaints (top 15)
ComponentComplaintsShare of complaints
Unknown or Other920.5%
Service Brakes715.9%
Power Train613.6%
Vehicle Speed Control613.6%
Electrical System511.4%
Air Bags49.1%
Engine49.1%
Forward Collision Avoidance49.1%
Structure49.1%
Fuel/Propulsion System36.8%
Seat Belts36.8%
Exterior Lighting24.5%
Service Brakes, Hydraulic24.5%
Electronic Stability Control (ESC)12.3%
Equipment12.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Lexus ES Hybrid recalls

6 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name ES Hybrid, newest first. The 6 campaigns cover model years 2013 to 2025. The 2020, 2023 and 2024 model years appear in the most campaigns (2 each).

  • 6 recall campaigns
Lexus ES Hybrid recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2013: 1 campaign2014: 1 campaign2015: 1 campaign2016: no campaigns2017: no campaigns2018: no campaigns2019: 1 campaign
2020: 2 campaigns2021: 1 campaign2022: 1 campaign2023: 2 campaigns2024: 2 campaigns2025: 1 campaign
Highlighted: the model years with the most campaigns.

  1. NHTSA campaign 25V744000

    Reported

    Back Over Prevention › Display Function

    Model years 2023–2025

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

    Filed by Toyota Motor Corporation

  2. NHTSA campaign 24V124000

    Reported

    Back Over Prevention › Display Function

    Model years 2023–2024

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Mirai, Lexus LS500, LS500H, 2023-2024 Lexus ES250, ES300H, ES350, 2024 Lexus LC500, and LC500H vehicles equipped with a Panoramic View Monitor (PVM) system. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash.
    Remedy:
    Dealers will update the parking assist ECU software, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA01 and 24LA01.

    Filed by Toyota Motor Corporation

  3. NHTSA campaign 23V865000

    Reported

    Air Bags › Sensor › Occupant Classification

    Model years 2020–2022

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

    Consequence:
    An air bag that does not deploy during a crash increases the risk of injury.
    Remedy:
    Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

    Filed by Toyota Motor Corporation

  4. NHTSA campaign 20V064000

    Reported

    Engine and Engine Cooling

    Model year 2020

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.

    Consequence:
    A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
    Remedy:
    Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

    Filed by Toyota Motor Corporation

  5. NHTSA campaign 19V544000

    Reported

    Service Brakes; Electronic Stability Control (ESC)

    Model year 2019

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

    Consequence:
    Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

    Filed by Toyota Motor Corporation

  6. NHTSA campaign 15V728000

    Reported

    Forward Collision Avoidance › Crash Imminent Braking

    Model years 2013–2015

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

    Consequence:
    A vehicle that unexpectedly brakes increases the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

    Filed by Toyota Motor Corporation

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Lexus ES Hybrid questions

5 questions

How many recalls does the Lexus ES Hybrid have?

NHTSA lists 6 vehicle recall campaigns for the Lexus ES Hybrid, covering model years 2013 to 2025. The most recent, 25V744000, was reported on October 30, 2025 and is filed under “Back over prevention”. The 2020, 2023 and 2024 model years are covered by the most campaigns (2 each).

Which Lexus ES Hybrid model year has the most complaints?

The 2014 model year, with 10 of the 44 complaints in NHTSA’s file (22.7%). The next are 2013 (8) and 2016 (7). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Lexus ES Hybrid complaint?

Service Brakes is the component named most often: 7 complaints, or 15.9% of all 44. Power Train (6) and Vehicle Speed Control (6) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Lexus ES Hybrid?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Lexus dealer.

How many Lexus ES Hybrid complaints report a crash, fire, injury or death?

Of the 44 complaints, 12 report a crash, 0 a fire, 3 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Lexus models

8 models · most complaints first

The Lexus models with the most NHTSA complaints, and the Lexus VIN decoder with every Lexus model page, WMI code and VIN note.

  • Lexus ES 350 2007–2023 · 11 recalls · 1,451 complaints
  • Lexus RX 1999–2026 · 10 recalls · 947 complaints
  • Lexus RX 350 2004–2023 · 13 recalls · 838 complaints
  • Lexus RX 300 1998–2003 · 2 recalls · 722 complaints
  • Lexus IS 250 2006–2016 · 8 recalls · 719 complaints
  • Lexus ES 1996–2025 · 4 recalls · 666 complaints
  • Lexus IS 1999–2026 · 8 recalls · 595 complaints
  • Lexus ES 300 1995–2013 · 4 recalls · 562 complaints

All Lexus models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.