NHTSA recalls & complaints · 2010–2020

Ford Fusion Hybrid recalls, complaints and VIN decoding

NHTSA lists 2 recall campaigns and 1,197 owner complaints for the Ford Fusion Hybrid, covering model years 2010 to 2020. The 2010 model year drew the most complaints (508), and Steering is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Ford Fusion Hybrid VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

2 recall campaigns on file
1,197 owner complaints (unverified reports to NHTSA)
11 model years with data (2010–2020)

most complaints: 2010 (508 for that model year)
top component: Steering (295 complaints)
latest recall 18V592000 (reported Sep 10, 2018)

44 complaints reporting a crash (3.7%)
7 complaints reporting a fire (0.6%)
24 complaints reporting an injury (2.0%)
3 complaints reporting a death (0.3%)

Ford Fusion Hybrid complaints by model year

11 model years · NHTSA complaints

The 2010 model year has the most complaints: 508 of 1,197, or 42.4%. Next come 2011 (132) and 2013 (126). The fewest are for 2020, with 8 complaints.

Owner complaints per model yearHighest yearOther years

Ford Fusion Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death

Ford Fusion Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Model year	Complaints	Reporting a crash	Reporting a fire	Reporting an injury	Reporting a death
2010	508	9	0	2	0
2011	132	3	0	2	2
2012	96	4	0	1	0
2013	126	1	4	1	0
2014	65	3	0	0	0
2015	46	5	0	2	0
2016	53	0	0	0	0
2017	69	7	1	5	0
2018	59	8	1	6	1
2019	35	3	1	4	0
2020	8	1	0	1	0
All model years	1,197	44	7	24	3

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Ford Fusion Hybrid components

top 15 · NHTSA categories

Steering is the component named most often, in 295 complaints (24.6% of all 1,197), followed by Air Bags (236) and Service Brakes (167).

Components named most often in Ford Fusion Hybrid complaints (top 15)

Components named most often in Ford Fusion Hybrid complaints (top 15)
Component	Complaints	Share of complaints
Steering	295	24.6%
Air Bags	236	19.7%
Service Brakes	167	14.0%
Power Train	148	12.4%
Electrical System	135	11.3%
Engine	124	10.4%
Unknown or Other	77	6.4%
Vehicle Speed Control	67	5.6%
Fuel/Propulsion System	63	5.3%
Structure	41	3.4%
Electronic Stability Control (ESC)	40	3.3%
Wheels	26	2.2%
Seat Belts	25	2.1%
Service Brakes, Hydraulic	24	2.0%
Suspension	20	1.7%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Ford Fusion Hybrid recalls

2 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Fusion Hybrid, newest first. The 2 campaigns cover model years 2013 to 2015. The 2015 model year appears in the most campaigns (2).

2 recall campaigns

Ford Fusion Hybrid recall campaigns covering each model year
2013: 1 campaign	2014: 1 campaign	2015: 2 campaigns

Highlighted: the model year with the most campaigns.

NHTSA campaign 18V592000
Reported Sep 10, 2018
Equipment › Electrical
Model years 2013–2015
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Consequence:
An overheated cord can increase the risk of a fire.
Remedy:
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Filed by Ford Motor Company
NHTSA campaign 14V736000
Reported Nov 18, 2014
Power Train › Automatic Transmission › Control Module (TCM/PCM/TECM)
Model year 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Consequence:
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Remedy:
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Filed by Ford Motor Company

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means

What each recall field means
Field	What it tells you
Campaign number	NHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
Component	The system or part involved, for example air bags, brakes or electrical software.
Summary	What the defect or non-compliance is and which vehicles are covered.
Consequence	The safety risk if the problem isn't fixed.
Remedy	What the manufacturer will do, such as a repair, replacement or software update, and whether it is free.

Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Ford Fusion Hybrid questions

5 questions

How many recalls does the Ford Fusion Hybrid have?

NHTSA lists 2 vehicle recall campaigns for the Ford Fusion Hybrid, covering model years 2010 to 2020. The most recent, 18V592000, was reported on September 10, 2018 and is filed under “Equipment”. The 2015 model year is covered by the most campaigns (2).

Which Ford Fusion Hybrid model year has the most complaints?

The 2010 model year, with 508 of the 1,197 complaints in NHTSA’s file (42.4%). The next are 2011 (132) and 2013 (126). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Ford Fusion Hybrid complaint?

Steering is the component named most often: 295 complaints, or 24.6% of all 1,197. Air Bags (236) and Service Brakes (167) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Ford Fusion Hybrid?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Ford dealer.

How many Ford Fusion Hybrid complaints report a crash, fire, injury or death?

Of the 1,197 complaints, 44 report a crash, 7 a fire, 24 at least one injury and 3 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Ford models with the most NHTSA complaints, and the Ford VIN decoder with every Ford model page, WMI code and VIN note.

Ford F-150 1995–2027 · 158 recalls · 35,790 complaints
Ford Explorer 1995–2027 · 131 recalls · 31,089 complaints
Ford Escape 2000–2026 · 95 recalls · 27,343 complaints
Ford Fusion 2006–2020 · 46 recalls · 22,383 complaints
Ford Focus 1999–2018 · 36 recalls · 22,086 complaints
Ford Windstar 1995–2005 · 33 recalls · 14,108 complaints
Ford Edge 2004–2024 · 43 recalls · 14,009 complaints
Ford Taurus 1995–2019 · 52 recalls · 12,702 complaints

All Ford models and WMI codes Look up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.