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NHTSA recalls & complaints · 2012–2017

Ford Focus Electric recalls, complaints and VIN decoding

NHTSA lists 4 recall campaigns and 181 owner complaints for the Ford Focus Electric, covering model years 2012 to 2017. The 2013 model year drew the most complaints (69), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Ford Focus Electric VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 4 recall campaigns on file
  • 181 owner complaints (unverified reports to NHTSA)
  • 6 model years with data (2012–2017)
  • most complaints: 2013 (69 for that model year)
  • top component: Electrical System (81 complaints)
  • latest recall 18V592000 (reported Sep 10, 2018)
  • 4 complaints reporting a crash (2.2%)
  • 2 complaints reporting a fire (1.1%)
  • 3 complaints reporting an injury (1.7%)
  • 0 complaints reporting a death (0.0%)

Ford Focus Electric complaints by model year

6 model years · NHTSA complaints

The 2013 model year has the most complaints: 69 of 181, or 38.1%. Next come 2014 (55) and 2012 (33). The fewest are for 2016, with 5 complaints.

Owner complaints per model yearHighest yearOther years
Ford Focus Electric owner complaints to NHTSA by model year, 2012–2017Column chart of 181 complaints across 6 model years. The highest is 2013 with 69. The full figures are in the table below the chart.2012: 33 complaints3320122013: 69 complaints6920132014: 55 complaints5520142015: 12 complaints1220152016: 5 complaints520162017: 7 complaints72017
Ford Focus Electric complaints by model year, with complaints reporting a crash, fire, injury or death
Ford Focus Electric complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2012331000
2013691010
2014551110
2015121010
201650100
201770000
All model years1814230

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Ford Focus Electric components

top 15 · NHTSA categories

Electrical System is the component named most often, in 81 complaints (44.8% of all 181), followed by Power Train (79) and Engine (42).

Components named most often in Ford Focus Electric complaints (top 15)
Components named most often in Ford Focus Electric complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System8144.8%
Power Train7943.6%
Engine4223.2%
Fuel/Propulsion System3318.2%
Steering2413.3%
Vehicle Speed Control179.4%
Electronic Stability Control (ESC)95.0%
Service Brakes95.0%
Unknown or Other84.4%
Exterior Lighting31.7%
Wheels21.1%
Air Bags10.6%
Engine and Engine Cooling10.6%
Suspension10.6%
Visibility/Wiper10.6%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Ford Focus Electric recalls

4 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Focus Electric, newest first. The 4 campaigns cover model years 2012 to 2016. The 2012 and 2013 model years appear in the most campaigns (3 each).

  • 4 recall campaigns
Ford Focus Electric recall campaigns covering each model year
2012: 3 campaigns2013: 3 campaigns2014: 2 campaigns2015: 2 campaigns2016: 1 campaign
Highlighted: the model years with the most campaigns.
  1. NHTSA campaign 18V592000

    Reported

    Equipment › Electrical

    Model years 2012–2015

    Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

    Consequence:
    An overheated cord can increase the risk of a fire.
    Remedy:
    Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

    Filed by Ford Motor Company

  2. NHTSA campaign 16V479000

    Reported

    Power Train › Driveline › Differential Unit

    Model years 2015–2016

    Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Focus Electric vehicles manufactured August 20, 2015, through April 13, 2016. The transmission's differential pinion gear shaft may overheat and fracture.

    Consequence:
    A fractured pinion shaft could cause a loss of motive power and loss of the transmission park function, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the transmission differential assembly, free of charge. The recall began on March 24, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S28.

    Filed by Ford Motor Company

  3. NHTSA campaign 13V523000

    Reported

    Power Train › Automatic Transmission › Control Module (TCM/PCM/TECM)

    Model years 2012–2014

    Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.

    Consequence:
    An unexpected loss of power while driving increases the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Filed by Ford Motor Company

  4. NHTSA campaign 13V475000

    Reported

    Equipment › Electrical › Anti-Theft Devices; Electrical System › Ignition › Anti-Theft › Control Module

    Model years 2012–2013

    Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

    Consequence:
    Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
    Remedy:
    Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

    Filed by Ford Motor Company

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Ford Focus Electric questions

5 questions

How many recalls does the Ford Focus Electric have?

NHTSA lists 4 vehicle recall campaigns for the Ford Focus Electric, covering model years 2012 to 2017. The most recent, 18V592000, was reported on September 10, 2018 and is filed under “Equipment”. The 2012 and 2013 model years are covered by the most campaigns (3 each).

Which Ford Focus Electric model year has the most complaints?

The 2013 model year, with 69 of the 181 complaints in NHTSA’s file (38.1%). The next are 2014 (55) and 2012 (33). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Ford Focus Electric complaint?

Electrical System is the component named most often: 81 complaints, or 44.8% of all 181. Power Train (79) and Engine (42) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Ford Focus Electric?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Ford dealer.

How many Ford Focus Electric complaints report a crash, fire, injury or death?

Of the 181 complaints, 4 report a crash, 2 a fire, 3 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Ford models with the most NHTSA complaints, and the Ford VIN decoder with every Ford model page, WMI code and VIN note.

  • Ford F-150 1995–2027 · 158 recalls · 35,790 complaints
  • Ford Explorer 1995–2027 · 131 recalls · 31,089 complaints
  • Ford Escape 2000–2026 · 95 recalls · 27,343 complaints
  • Ford Fusion 2006–2020 · 46 recalls · 22,383 complaints
  • Ford Focus 1999–2018 · 36 recalls · 22,086 complaints
  • Ford Windstar 1995–2005 · 33 recalls · 14,108 complaints
  • Ford Edge 2004–2024 · 43 recalls · 14,009 complaints
  • Ford Taurus 1995–2019 · 52 recalls · 12,702 complaints

All Ford models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.