NHTSA recalls & complaints · 2020–2021

Ford Explorer Intercept Hybrid recalls, complaints and VIN decoding

NHTSA lists 1 recall campaign and 2 owner complaints for the Ford Explorer Intercept Hybrid, covering model years 2020 to 2021. Power Train is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Ford Explorer Intercept Hybrid VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

1 recall campaign on file
2 owner complaints (unverified reports to NHTSA)
2 model years with data (2020–2021)

top component: Power Train (2 complaints)
latest recall 22V255000 (reported Apr 14, 2022)

0 complaints reporting a crash (0.0%)
0 complaints reporting a fire (0.0%)
0 complaints reporting an injury (0.0%)
0 complaints reporting a death (0.0%)

Ford Explorer Intercept Hybrid complaints by model year

1 model year · NHTSA complaints

All 2 complaints are for the 2020 model year.

Ford Explorer Intercept Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death

Ford Explorer Intercept Hybrid complaints by model year, with complaints reporting a crash, fire, injury or death
Model year	Complaints	Reporting a crash	Reporting a fire	Reporting an injury	Reporting a death
2020	2	0	0	0	0

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Ford Explorer Intercept Hybrid components

top 1 · NHTSA categories

Power Train is the component named most often, in 2 complaints (100.0% of all 2).

Components named most often in Ford Explorer Intercept Hybrid complaints (top 1)

Components named most often in Ford Explorer Intercept Hybrid complaints (top 1)
Component	Complaints	Share of complaints
Power Train	2	100.0%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Ford Explorer Intercept Hybrid recalls

1 campaign · newest first

Every vehicle recall campaign NHTSA lists under the model name Explorer Intercept Hybrid, newest first. The only campaign, 22V255000, covers model years 2020 and 2021.

1 recall campaign

Ford Explorer Intercept Hybrid recall campaigns covering each model year
2020: 1 campaign	2021: 1 campaign

NHTSA campaign 22V255000
Reported Apr 14, 2022
Power Train › Axle Assembly; Power Train › Driveline › Driveshaft
Model years 2020–2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence:
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy:
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Filed by Ford Motor Company

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means

What each recall field means
Field	What it tells you
Campaign number	NHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
Component	The system or part involved, for example air bags, brakes or electrical software.
Summary	What the defect or non-compliance is and which vehicles are covered.
Consequence	The safety risk if the problem isn't fixed.
Remedy	What the manufacturer will do, such as a repair, replacement or software update, and whether it is free.

Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Ford Explorer Intercept Hybrid questions

4 questions

How many recalls does the Ford Explorer Intercept Hybrid have?

NHTSA lists 1 vehicle recall campaign for the Ford Explorer Intercept Hybrid, covering model years 2020 to 2021. The campaign, 22V255000, was reported on April 14, 2022 and is filed under “Power train”. The 2020 and 2021 model years are covered by the most campaigns (1 each).

What is the most common Ford Explorer Intercept Hybrid complaint?

Power Train is the component named most often: 2 complaints, or 100.0% of all 2. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Ford Explorer Intercept Hybrid?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Ford dealer.

How many Ford Explorer Intercept Hybrid complaints report a crash, fire, injury or death?

Of the 2 complaints, 0 report a crash, 0 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Ford models with the most NHTSA complaints, and the Ford VIN decoder with every Ford model page, WMI code and VIN note.

Ford F-150 1995–2027 · 158 recalls · 35,790 complaints
Ford Explorer 1995–2027 · 131 recalls · 31,089 complaints
Ford Escape 2000–2026 · 95 recalls · 27,343 complaints
Ford Fusion 2006–2020 · 46 recalls · 22,383 complaints
Ford Focus 1999–2018 · 36 recalls · 22,086 complaints
Ford Windstar 1995–2005 · 33 recalls · 14,108 complaints
Ford Edge 2004–2024 · 43 recalls · 14,009 complaints
Ford Taurus 1995–2019 · 52 recalls · 12,702 complaints

All Ford models and WMI codes Look up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.