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NHTSA recalls & complaints · 2019–2024

Chevrolet Silverado 5500 recalls, complaints and VIN decoding

NHTSA lists 4 recall campaigns and 7 owner complaints for the Chevrolet Silverado 5500, covering model years 2019 to 2024. The 2019 and 2023 model years drew the most complaints (3 each), and Engine is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Chevrolet Silverado 5500 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 4 recall campaigns on file
  • 7 owner complaints (unverified reports to NHTSA)
  • 5 model years with data (2019–2024)
  • most complaints: 2019, 2023 (3 for that model year)
  • top component: Engine (3 complaints)
  • latest recall 25V768000 (reported Nov 6, 2025)
  • 0 complaints reporting a crash (0.0%)
  • 0 complaints reporting a fire (0.0%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Chevrolet Silverado 5500 complaints by model year

3 model years · NHTSA complaints

The 2019 and 2023 model years share the highest count, 3 complaints each. Next come 2024 (1).

Owner complaints per model yearHighest yearOther years
Chevrolet Silverado 5500 owner complaints to NHTSA by model year, 2019–2024Column chart of 7 complaints across 6 model years. The highest are 2019, 2023 with 3 each. The full figures are in the table below the chart.2019: 3 complaints320192020: 0 complaints20202021: 0 complaints20212022: 0 complaints20222023: 3 complaints320232024: 1 complaint12024
Chevrolet Silverado 5500 complaints by model year, with complaints reporting a crash, fire, injury or death
Chevrolet Silverado 5500 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201930000
202330000
202410000
All model years70000

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Chevrolet Silverado 5500 components

top 8 · NHTSA categories

Engine is the component named most often, in 3 complaints (42.9% of all 7), followed by Fuel/Propulsion System (1) and Service Brakes (1).

Components named most often in Chevrolet Silverado 5500 complaints (top 8)
Components named most often in Chevrolet Silverado 5500 complaints (top 8)
ComponentComplaintsShare of complaints
Engine342.9%
Fuel/Propulsion System114.3%
Service Brakes114.3%
Service Brakes, Air114.3%
Service Brakes, Hydraulic114.3%
Suspension114.3%
Visibility/Wiper114.3%
Wheels114.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Chevrolet Silverado 5500 recalls

4 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Silverado 5500, newest first. The 4 campaigns cover model years 2019 to 2024. The 2019 model year appears in the most campaigns (3).

  • 4 recall campaigns
  • 1 “Park Outside” advisory
Chevrolet Silverado 5500 recall campaigns covering each model year
2019: 3 campaigns2020: 2 campaigns2021: 1 campaign2022: no campaigns2023: 1 campaign2024: 2 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 25V768000

    Reported

    Service Brakes, Hydraulic › Power Assist

    Model years 2019–2020

    General Motors, LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. These vehicles were remedied under NHTSA Recall 25V390 with a brake jumper wire harness that was assembled without protective tape. A wiring harness that is missing protective tape can allow the wires to become damaged.

    Consequence:
    Damaged brake jumper wires can result in power brake assist failure, increasing the risk of a crash.
    Remedy:
    Dealers will remove the installed wire harness, apply protective tape, and reinstall the wire harness, free of charge. Owner notification letters are planned to be mailed December 22, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N252531990. Vehicles in this recall were previously repaired under 25V390 and will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 6, 2025.

    Filed by General Motors, LLC

  2. NHTSA campaign 25V390000

    Reported

    Service Brakes, Hydraulic › Brake Fluid Low Warning › Switch/Sensor/Float

    Model years 2019–2021, 2023–2024

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    General Motors (GM) is recalling certain 2019-2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause a short circuit.

    Consequence:
    An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
    Remedy:
    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch wire harness, free of charge. Owner notification letters were mailed September 11, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N242482680. Vehicles in this recall that were previously repaired under 23V266 will need to have the new remedy completed.

    Filed by General Motors, LLC

  3. NHTSA campaign 24V738000

    Reported

    Air Bags › Air Bag/Restraint Control Module › Software

    Model year 2024

    General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.

    Consequence:
    Inactive air bags will not deploy in a crash, increasing the risk of injury.
    Remedy:
    A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.

    Filed by General Motors, LLC

  4. NHTSA campaign 19V328000

    Reported

    Engine

    Model year 2019

    General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

    Consequence:
    A short-circuit may damage the engine components and increase the risk of fire.
    Remedy:
    GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

    Filed by General Motors, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Chevrolet Silverado 5500 questions

5 questions

How many recalls does the Chevrolet Silverado 5500 have?

NHTSA lists 4 vehicle recall campaigns for the Chevrolet Silverado 5500, covering model years 2019 to 2024. The most recent, 25V768000, was reported on November 6, 2025 and is filed under “Service brakes, hydraulic”. The 2019 model year is covered by the most campaigns (3).

Which Chevrolet Silverado 5500 model year has the most complaints?

The 2019 and 2023 model years tie, with 3 complaints each out of 7. The next is 2024 (1). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Chevrolet Silverado 5500 complaint?

Engine is the component named most often: 3 complaints, or 42.9% of all 7. Fuel/Propulsion System (1) and Service Brakes (1) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Chevrolet Silverado 5500?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Chevrolet dealer.

How many Chevrolet Silverado 5500 complaints report a crash, fire, injury or death?

Of the 7 complaints, 0 report a crash, 0 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Chevrolet models

8 models · most complaints first

The Chevrolet models with the most NHTSA complaints, and the Chevrolet VIN decoder with every Chevrolet model page, WMI code and VIN note.

All Chevrolet models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.