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NHTSA recalls & complaints · 1995–2020

Chevrolet Impala recalls, complaints and VIN decoding

NHTSA lists 31 recall campaigns and 10,395 owner complaints for the Chevrolet Impala, covering model years 1995 to 2020. The 2004 model year drew the most complaints (1,072), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Chevrolet Impala VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 31 recall campaigns on file
  • 10,395 owner complaints (unverified reports to NHTSA)
  • 26 model years with data (1995–2020)
  • most complaints: 2004 (1,072 for that model year)
  • top component: Electrical System (3,429 complaints)
  • latest recall 18V576000 (reported Aug 30, 2018)
  • 572 complaints reporting a crash (5.5%)
  • 330 complaints reporting a fire (3.2%)
  • 403 complaints reporting an injury (3.9%)
  • 7 complaints reporting a death (0.1%)

Chevrolet Impala complaints by model year

26 model years · NHTSA complaints

The 2004 model year has the most complaints: 1,072 of 10,395, or 10.3%. Next come 2009 (824) and 2000 (818). The fewest are for 1997, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Chevrolet Impala owner complaints to NHTSA by model year, 1995–2020Column chart of 10,395 complaints across 26 model years. The highest is 2004 with 1,072. The full figures are in the table below the chart.1995: 44 complaints4419951996: 88 complaints8819961997: 1 complaint119971998: 2 complaints219981999: 4 complaints419992000: 818 complaints81820002001: 742 complaints74220012002: 795 complaints79520022003: 694 complaints69420032004: 1,072 complaints1,07220042005: 609 complaints60920052006: 524 complaints52420062007: 627 complaints62720072008: 810 complaints81020082009: 824 complaints82420092010: 441 complaints44120102011: 505 complaints50520112012: 258 complaints25820122013: 272 complaints27220132014: 636 complaints63620142015: 300 complaints30020152016: 111 complaints11120162017: 116 complaints11620172018: 59 complaints5920182019: 28 complaints2820192020: 15 complaints152020
Show the figures for all 26 model years
Chevrolet Impala complaints by model year, with complaints reporting a crash, fire, injury or death
Chevrolet Impala complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
1995441110
1996882200
199710000
199820100
199940000
20008184973412
20017423367271
20027953832270
20036943232230
20041,0724421340
20056093913220
20065245822351
20076275210371
20088105110361
2009824439341
2010441183100
2011505225190
2012258205120
201327216090
201463619890
2015300101170
20161118470
20171164080
2018596020
2019284120
2020153010
All model years10,3955723304037

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Chevrolet Impala components

top 15 · NHTSA categories

Electrical System is the component named most often, in 3,429 complaints (33.0% of all 10,395), followed by Engine (1,263) and Steering (1,196).

Components named most often in Chevrolet Impala complaints (top 15)
Components named most often in Chevrolet Impala complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System3,42933.0%
Engine1,26312.2%
Steering1,19611.5%
Air Bags9539.2%
Power Train9288.9%
Electronic Stability Control (ESC)7637.3%
Engine and Engine Cooling6736.5%
Exterior Lighting6696.4%
Vehicle Speed Control6466.2%
Unknown or Other5765.5%
Service Brakes4574.4%
Suspension4484.3%
Service Brakes, Hydraulic4474.3%
Structure2702.6%
Visibility2372.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Chevrolet Impala recalls

31 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Impala, newest first. The 31 campaigns cover model years 2000 to 2019. The 2014 model year appears in the most campaigns (12).

  • 31 recall campaigns
Chevrolet Impala recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2000: 7 campaigns2001: 7 campaigns2002: 4 campaigns2003: 5 campaigns2004: 4 campaigns2005: 1 campaign2006: 1 campaign2007: 2 campaigns2008: 2 campaigns2009: 5 campaigns
2010: 4 campaigns2011: 2 campaigns2012: 3 campaigns2013: 1 campaign2014: 12 campaigns2015: 3 campaigns2016: no campaigns2017: no campaigns2018: 1 campaign2019: 1 campaign
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 18V576000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Disc › Caliper

    Model years 2018–2019

    General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

    Consequence:
    A reduction of braking performance can increase the risk of a crash.
    Remedy:
    GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

    Filed by General Motors, LLC

  2. NHTSA campaign 16V507000

    Reported

    Air Bags › Sensor › Occupant Classification; Electrical System › Wiring

    Model years 2009–2010

    General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.

    Consequence:
    If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
    Remedy:
    GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.

    Filed by General Motors, LLC

  3. NHTSA campaign 15V701000

    Reported

    Engine and Engine Cooling › Engine; Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe

    Model years 2000–2004

    General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

    Consequence:
    Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
    Remedy:
    The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

    Filed by General Motors, LLC

  4. NHTSA campaign 15V465000

    Reported

    Air Bags

    Model years 2014–2015

    General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

    Consequence:
    If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
    Remedy:
    GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

    Filed by General Motors, LLC

  5. NHTSA campaign 15V202000

    Reported

    Parking Brake

    Model year 2014

    General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."

    Consequence:
    Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
    Remedy:
    GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.

    Filed by General Motors, LLC

  6. NHTSA campaign 15V201000

    Reported

    Engine and Engine Cooling › Engine

    Model year 2004

    General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

    Consequence:
    The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
    Remedy:
    GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

    Filed by General Motors, LLC

  7. NHTSA campaign 15V085000

    Reported

    Parking Brake

    Model year 2014

    General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."

    Consequence:
    Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
    Remedy:
    GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.

    Filed by General Motors, LLC

  8. NHTSA campaign 14V614000

    Reported

    Electrical System

    Model year 2014

    General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

    Consequence:
    If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
    Remedy:
    GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

    Filed by General Motors, LLC

  9. NHTSA campaign 14V541000

    Reported

    Parking Brake

    Model years 2014–2015

    General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

    Consequence:
    Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
    Remedy:
    GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

    Filed by General Motors, LLC

  10. NHTSA campaign 14V518000

    Reported

    Air Bags › Frontal › Sensor/Control Module-Inactive

    Model year 2014

    General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."

    Consequence:
    In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
    Remedy:
    GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.

    Filed by General Motors, LLC

Show 21 more recalls

  1. NHTSA campaign 14V489000

    Reported

    Structure

    Model years 2014–2015

    General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."

    Consequence:
    The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
    Remedy:
    Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

    Filed by General Motors, LLC

  2. NHTSA campaign 14V450000

    Reported

    Steering › Electric Power Assist System

    Model year 2014

    General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.

    Consequence:
    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
    Remedy:
    GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.

    Filed by General Motors, LLC

  3. NHTSA campaign 14V400000

    Reported

    Electrical System › Ignition

    Model years 2000–2005

    This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

    Consequence:
    If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
    Remedy:
    GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

    Filed by General Motors, LLC

  4. NHTSA campaign 14V409000

    Reported

    Steering

    Model year 2014

    General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.

    Consequence:
    If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
    Remedy:
    GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.

    Filed by General Motors, LLC

  5. NHTSA campaign 14V355000

    Reported

    Electrical System › Ignition

    Model years 2006–2014

    This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

    Consequence:
    If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
    Remedy:
    GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

    Filed by General Motors, LLC

  6. NHTSA campaign 14V092000

    Reported

    Power Train › Automatic Transmission

    Model year 2014

    General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

    Consequence:
    If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
    Remedy:
    General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

    Filed by General Motors, LLC

  7. NHTSA campaign 13V220000

    Reported

    Exterior Lighting › Brake Lights; Electrical System

    Model year 2014

    General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign, representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

    Consequence:
    If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
    Remedy:
    GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.

    Filed by General Motors, LLC

  8. NHTSA campaign 12V377000

    Reported

    Suspension › Front › Control Arm › Lower Arm

    Model years 2008–2012

    General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

    Consequence:
    A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
    Remedy:
    GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

    Filed by General Motors, LLC

  9. NHTSA campaign 11V398000

    Reported

    Steering › Hydraulic Power Assist › Hose, Piping, and Connections

    Model year 2012

    GM is recalling certain model year 2012 Chevrolet Impala vehicles manufactured from April 19, 2011, through July 29, 2011. The upper power steering hose may have been misrouted so that it can come in close proximity to and/or contact the catalytic converter. With the engine on, heat from the catalytic converter may melt the power steering hose.

    Consequence:
    Power steering fluid could flow onto the catalytic converter, and an engine compartment fire could occur.
    Remedy:
    GM dealers will inspect to ensure that the upper power steering hose is routed correctly and make the necessary repairs free of charge. The safety recall began on September 5, 2011. Owners may contact Chevrolet at 1-800-630-2438.

    Filed by General Motors, LLC

  10. NHTSA campaign 10V480000

    Reported

    Seat Belts › Front › Anchorage

    Model years 2009–2010

    GM is recalling certain model year 2009-2010 Chevrolet impalas for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 210, "seat belt assembly anchorages." The front safety belt webbing may not have been properly secured to the lap belt anchor pretensioner mounted to the side of the seat nearest the door.

    Consequence:
    The safety belt may not restrain the occupant as intended during a crash, which could result in injury to the occupant.
    Remedy:
    Dealers will inspect both front safety belts for proper installation of the anchors to the pretensioners and, if necessary, reinstall the anchors. This service will be performed free of charge. The safety recall began on November 5, 2010. Owners may contact Chevrolet at 1-800-630-2438 or at the owner center at www.gmownercenter.com.

    Filed by General Motors, LLC

  11. NHTSA campaign 09V116000

    Reported

    Engine and Engine Cooling

    Model years 2000–2003

    General Motors is recalling 1,497,516 MY 1997-2003 Buick Regal, MY 1998-2003 Chevrolet Lumina, monte carlo and impala, MY 1998-1999 oldsmobile intrigue, MY 1997-2003 Pontiac Grand Prix vehicles equipped with a 3.8L V6 naturally aspirated engine. Some of these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold through hard braking.

    Consequence:
    If the manifold is hot enough and the oil runs below the heat shield, it may ignite into a small flame and may spread to the plastic spark plug wire channel and beyond increasing the risk of an engine compartment fire.
    Remedy:
    Dealers will replace the engine’s front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engine’s plastic cover and plastic oil-fill-tube extension, free of charge. The recall is expected to begin during May 2016. Owners may contact Chevrolet at 1-800-630-2438, oldsmobile at 1-800-630-6537, and Pontiac at 1-800-620-7668 or http://www.Pontiac.com or http:www.gmownercenter.com.

    Filed by General Motors, LLC

  12. NHTSA campaign 08V517000

    Reported

    Air Bags › Frontal

    Model year 2009

    GM is recalling 79 MY 2009 Chevrolet Impala vehicles. Some of these vehicles have a passenger-side front air bag inflator that could fracture at an inflator tube during a deployment.

    Consequence:
    During a passenger-side air bag deployment, pieces of the inflator tube could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the passenger.
    Remedy:
    Dealers will install a new passenger-side front air bag. The recall began on October 10, 2008. Owners may contact Chevrolet at 1-800-630-2438 or through their website at http://www.gmownercenter.com.

    Filed by General Motors, LLC

  13. NHTSA campaign 06V419000

    Reported

    Fuel System, Gasoline › Storage

    Model year 2007

    On certain vehicles, the fuel tank is missing the adhesive layer that bonds the barrier layer to the outer shell of the fuel tank.

    Consequence:
    With this condition, fuel and/or fuel vapors could seep out between the layers, increasing the risk of a fire.
    Remedy:
    Dealers will inspect the serial number on the fuel tank and replace the fuel tank if necessary. The recall began on November 13, 2006. Owners may contact Buick at 1-866-608-8080, Chevrolet at 1-800-630-2438, or Pontiac at 1-800-620-7668.

    Filed by General Motors, LLC

  14. NHTSA campaign 04V287000

    Reported

    Service Brakes, Hydraulic

    Model year 2004

    Certain passenger vehicles were produced with lower than specified torque on both front brake caliper to steering knuckle attachment bolts. With improper torque, the clamp load at the joint may not be adequate to prevent movement between the caliper bracket and knuckle.

    Consequence:
    Depending on whether one or both bolts backs out or fractures, the result can be locking of the affected wheel during braking and an abrupt steering input in the direction of the locked wheel, reduced braking and noise from the affected wheel, or severing of a brake hose, increased brake pedal travel, and reduced steering control. Reduced braking or steering control could cause a crash.
    Remedy:
    Dealers are to tighten both bolts to the specified torque. Owner notification began on June 28, 2004. Owners should contact Chevrolet 1-800-630-2438 or Pontiac 1-800-620-7668.

    Filed by General Motors, LLC

  15. NHTSA campaign 04V090000

    Reported

    Fuel System, Gasoline › Delivery

    Model year 2000

    On certain passenger vehicles equipped with 3800 V6 (L36) engines and certain delphi fuel pressure regulators, the regulators have a much higher than usual rate of fuel leaks. A leak can allow fuel to enter the intake manifold through a vacuum line. If the engine does not start when cranked, the fuel from the leaking regulator and a mistimed spark can cause a backfire.

    Consequence:
    The backfire can rupture the intake manifold. The rupture of the intake manifold can displace a fuel line, pulling an injector out of place, and causing a fuel leak and possible fire.
    Remedy:
    Dealers will install new fuel pressure regulators with improved diaphragms. The recall will be conducted in phased mailings. Phase 1 began on June 30, 2004, and phase 2 began on September 30, 2004. Owners should contact Buick at 1-866-608-8080, oldsmobile at 1-800-630-6537, or Pontiac at 1-800-620-7668.

    Filed by General Motors, LLC

  16. NHTSA campaign 03V051000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model year 2003

    On certain mini vans, passenger and sport utility vehicles, some of these vehicles have a driver's side air bag that may not deploy as designed. In addition, the air bag inflator could rupture.

    Consequence:
    This could result in reduced capability of the air bag to protect the driver. Also if the air bag inflator ruptured, pieces of the inflator could strike and injure the vehicle occupants.
    Remedy:
    Dealers will inspect, and if necessary, install a new driver's air bag. Owner notification began on March 11, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Buick at 1-800-521-7300, Cadillac at 1-800-458-8006, Chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, or Pontiac at 1-800-762-2737.

    Filed by General Motors, LLC

  17. NHTSA campaign 02V222000

    Reported

    Air Bags › Frontal

    Model years 2002–2003

    Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.

    Consequence:
    Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
    Remedy:
    Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began August 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Buick at 1-800-521-7300, Cadillac at 1-800-458-8006, Chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, oldsmobile at 1-800-442-6537, or Pontiac at 1-800-762-2737.

    Filed by General Motors, LLC

  18. NHTSA campaign 01V136000

    Reported

    Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings

    Model years 2000–2001

    Vehicle description: passenger vehicles equipped with a 3.4L engine and non-antilock braking system (ABS). These vehicles fail to comply with requirements of FMVSS No. 301, "fuel system integrity." A fuel return line can become severed in a frontal collision, resulting in fuel spillage.

    Consequence:
    If an ignition source was present, a fire could occur.
    Remedy:
    Dealers will install a brake master cylinder bracket that will maintain positioning of the fuel line in a frontal crash. Owner notification began June 29, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Chevrolet at 1-800-222-1020.

    Filed by General Motors, LLC

  19. NHTSA campaign 00V371000

    Reported

    Air Bags › Side/Window

    Model years 2000–2001

    Vehicle description: passenger vehicles. Some of these vehicles exhibit a condition in which the driver side impact air bag inflator separates from the air bag module during deployment.

    Consequence:
    If the inflator separates, the air bag will not deploy properly during a crash and occupant protection would be reduced. If is also possible that a separated inflator could be propelled downward and could result in injury to a rear seat passenger whose foot is positioned approximately under the inflator module.
    Remedy:
    Dealers will replace the side impact air bag module.

    Filed by General Motors, LLC

  20. NHTSA campaign 00V244000

    Reported

    Air Bags

    Model year 2001

    Vehicle description: passenger vehicles. The air bag sensing and diagnostic modules (SDM) could experience a memory error resulting in the air bags not deploying in a crash situation.

    Consequence:
    In a crash, a front seat occupant may receive more serious injuries.
    Remedy:
    Dealers will replace the sensing and diagnostic module.

    Filed by General Motors, LLC

  21. NHTSA campaign 00V228003

    Reported

    Seat Belts

    Model years 2000–2001

    Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and mini vans equipped with TRW seat belt buckle assemblies. The buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of Federal Motor Vehicle Safety Standard No. 209, "seat belt assemblies."

    Consequence:
    In the event of a vehicle crash, the occupant may not be properly restrained.
    Remedy:
    Dealers will inspect the vehicle's safety belt buckle assembly date codes and, if necessary, will replace any safety belt buckle assembly.

    Filed by General Motors, LLC

Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Chevrolet Impala questions

5 questions

How many recalls does the Chevrolet Impala have?

NHTSA lists 31 vehicle recall campaigns for the Chevrolet Impala, covering model years 1995 to 2020. The most recent, 18V576000, was reported on August 30, 2018 and is filed under “Service brakes, hydraulic”. The 2014 model year is covered by the most campaigns (12).

Which Chevrolet Impala model year has the most complaints?

The 2004 model year, with 1,072 of the 10,395 complaints in NHTSA’s file (10.3%). The next are 2009 (824) and 2000 (818). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Chevrolet Impala complaint?

Electrical System is the component named most often: 3,429 complaints, or 33.0% of all 10,395. Engine (1,263) and Steering (1,196) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Chevrolet Impala?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Chevrolet dealer.

How many Chevrolet Impala complaints report a crash, fire, injury or death?

Of the 10,395 complaints, 572 report a crash, 330 a fire, 403 at least one injury and 7 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Chevrolet models

8 models · most complaints first

The Chevrolet models with the most NHTSA complaints, and the Chevrolet VIN decoder with every Chevrolet model page, WMI code and VIN note.

All Chevrolet models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.