NHTSA recalls & complaints · 1995–1997
NHTSA lists 1 recall campaign and 137 owner complaints for the Volvo 960, covering model years 1995 to 1997. The 1996 model year drew the most complaints (60), and Engine and Engine Cooling is the component owners name most often.
Source: NHTSA recall and complaint flat files, updated September 25, 2026.
See the model year, plant and build details of one vehicle, then the recalls for its exact year.
The 1996 model year has the most complaints: 60 of 137, or 43.8%. Next come 1995 (57) and 1997 (20).
| Model year | Complaints | Reporting a crash | Reporting a fire | Reporting an injury | Reporting a death |
|---|---|---|---|---|---|
| 1995 | 57 | 11 | 6 | 7 | 0 |
| 1996 | 60 | 8 | 1 | 5 | 0 |
| 1997 | 20 | 5 | 0 | 3 | 0 |
| All model years | 137 | 24 | 7 | 15 | 0 |
Crash, fire, injury and death columns count complaints that report at least one of them, not people.
Engine and Engine Cooling is the component named most often, in 25 complaints (18.2% of all 137), followed by Service Brakes, Hydraulic (21) and Vehicle Speed Control (18).
| Component | Complaints | Share of complaints |
|---|---|---|
| Engine and Engine Cooling | 25 | 18.2% |
| Service Brakes, Hydraulic | 21 | 15.3% |
| Vehicle Speed Control | 18 | 13.1% |
| Air Bags | 15 | 10.9% |
| Fuel System, Gasoline | 15 | 10.9% |
| Electrical System | 14 | 10.2% |
| Steering | 9 | 6.6% |
| Structure | 8 | 5.8% |
| Seat Belts | 7 | 5.1% |
| Equipment | 6 | 4.4% |
| Tires | 6 | 4.4% |
| Seats | 5 | 3.6% |
| Unknown or Other | 5 | 3.6% |
| Power Train | 4 | 2.9% |
| Visibility | 4 | 2.9% |
One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.
These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.
Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.
Every vehicle recall campaign NHTSA lists under the model name 960, newest first. The only campaign, 94V215000, covers model year 1995.
| 1995: 1 campaign |
NHTSA campaign 94V215000
Reported
Model year 1995
The driver's side air bag module may not properly deploy.
Filed by Volvo Car USA, LLC
Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.
This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.
| Field | What it tells you |
|---|---|
| Campaign number | NHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site. |
| Component | The system or part involved, for example air bags, brakes or electrical software. |
| Summary | What the defect or non-compliance is and which vehicles are covered. |
| Consequence | The safety risk if the problem isn't fixed. |
| Remedy | What the manufacturer will do, such as a repair, replacement or software update, and whether it is free. |
Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.
NHTSA lists 1 vehicle recall campaign for the Volvo 960, covering model years 1995 to 1997. The campaign, 94V215000, was reported on November 1, 1994 and is filed under “Air bags”.
The 1996 model year, with 60 of the 137 complaints in NHTSA’s file (43.8%). The next are 1995 (57) and 1997 (20). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.
Engine and Engine Cooling is the component named most often: 25 complaints, or 18.2% of all 137. Service Brakes, Hydraulic (21) and Vehicle Speed Control (18) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.
Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Volvo dealer.
Of the 137 complaints, 24 report a crash, 7 a fire, 15 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.
The Volvo models with the most NHTSA complaints, and the Volvo VIN decoder with every Volvo model page, WMI code and VIN note.
All Volvo models and WMI codesLook up recalls by year
Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.