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NHTSA recalls & complaints · 2015–2019

Volkswagen e-Golf recalls, complaints and VIN decoding

NHTSA lists 9 recall campaigns and 55 owner complaints for the Volkswagen e-Golf, covering model years 2015 to 2019. The 2015 model year drew the most complaints (29), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Volkswagen e-Golf VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 9 recall campaigns on file
  • 55 owner complaints (unverified reports to NHTSA)
  • 5 model years with data (2015–2019)
  • most complaints: 2015 (29 for that model year)
  • top component: Electrical System (34 complaints)
  • latest recall 22V543000 (reported Jul 27, 2022)
  • 0 complaints reporting a crash (0.0%)
  • 2 complaints reporting a fire (3.6%)
  • 2 complaints reporting an injury (3.6%)
  • 0 complaints reporting a death (0.0%)

Volkswagen e-Golf complaints by model year

5 model years · NHTSA complaints

The 2015 model year has the most complaints: 29 of 55, or 52.7%. Next come 2016 (18) and 2019 (6). The fewest are for 2018, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Volkswagen e-Golf owner complaints to NHTSA by model year, 2015–2019Column chart of 55 complaints across 5 model years. The highest is 2015 with 29. The full figures are in the table below the chart.2015: 29 complaints2920152016: 18 complaints1820162017: 1 complaint120172018: 1 complaint120182019: 6 complaints62019
Volkswagen e-Golf complaints by model year, with complaints reporting a crash, fire, injury or death
Volkswagen e-Golf complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2015290000
2016180010
201710000
201810010
201960200
All model years550220

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Volkswagen e-Golf components

top 11 · NHTSA categories

Electrical System is the component named most often, in 34 complaints (61.8% of all 55), followed by Fuel/Propulsion System (12) and Engine (11).

Components named most often in Volkswagen e-Golf complaints (top 11)
Components named most often in Volkswagen e-Golf complaints (top 11)
ComponentComplaintsShare of complaints
Electrical System3461.8%
Unknown or Other1425.5%
Fuel/Propulsion System1221.8%
Engine1120.0%
Power Train712.7%
Steering35.5%
Vehicle Speed Control35.5%
Electronic Stability Control (ESC)23.6%
Service Brakes23.6%
Back Over Prevention11.8%
Seat Belts11.8%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Volkswagen e-Golf recalls

9 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name e-Golf, newest first. The 9 campaigns cover model years 2015 to 2018. The 2016 model year appears in the most campaigns (5).

  • 9 recall campaigns
Volkswagen e-Golf recall campaigns covering each model year
2015: 3 campaigns2016: 5 campaigns2017: 2 campaigns2018: 1 campaign
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 22V543000

    Reported

    Air Bags › Frontal › Passenger Side › Inflator Module

    Model year 2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.

    Consequence:
    An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.
    Remedy:
    Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and 61C1.

    Filed by Volkswagen Group of America, Inc.

  2. NHTSA campaign 21V321000

    Reported

    Unknown or Other

    Model year 2017

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

    Consequence:
    Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
    Remedy:
    Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.

    Filed by Volkswagen Group of America, Inc.

  3. NHTSA campaign 20V561000

    Reported

    Unknown or Other

    Model year 2017

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

    Consequence:
    Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.
    Remedy:
    Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.

    Filed by Volkswagen Group of America, Inc.

  4. NHTSA campaign 18V803000

    Reported

    Seats › Mid/Rear Assembly

    Model year 2018

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.

    Consequence:
    If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.
    Remedy:
    Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).

    Filed by Volkswagen Group of America, Inc.

  5. NHTSA campaign 18V329000

    Reported

    Unknown or Other

    Model years 2015–2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

    Consequence:
    If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
    Remedy:
    Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

    Filed by Volkswagen Group of America, Inc.

  6. NHTSA campaign 16V955000

    Reported

    Seat Belts › Pretensioner; Air Bags › Frontal › Passenger Side › Inflator Module; Air Bags › Side/Window; Air Bags › Frontal › Driver Side › Inflator Module

    Model year 2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

    Consequence:
    In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
    Remedy:
    Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

    Filed by Volkswagen Group of America, Inc.

  7. NHTSA campaign 16V464000

    Reported

    Latches/Locks/Linkages

    Model year 2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.

    Consequence:
    If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.

    Filed by Volkswagen Group of America, Inc.

  8. NHTSA campaign 16V138000

    Reported

    Electrical System › Propulsion System › Traction Battery; Engine and Engine Cooling › Engine

    Model years 2015–2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.

    Consequence:
    An unexpected vehicle shutdown can increase the risk of a crash.
    Remedy:
    Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.

    Filed by Volkswagen Group of America, Inc.

  9. NHTSA campaign 15V627000

    Reported

    Air Bags › Frontal › Sensor/Control Module-Inactive

    Model year 2015

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.

    Consequence:
    In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.

    Filed by Volkswagen Group of America, Inc.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Volkswagen e-Golf questions

5 questions

How many recalls does the Volkswagen e-Golf have?

NHTSA lists 9 vehicle recall campaigns for the Volkswagen e-Golf, covering model years 2015 to 2019. The most recent, 22V543000, was reported on July 27, 2022 and is filed under “Air bags”. The 2016 model year is covered by the most campaigns (5).

Which Volkswagen e-Golf model year has the most complaints?

The 2015 model year, with 29 of the 55 complaints in NHTSA’s file (52.7%). The next are 2016 (18) and 2019 (6). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Volkswagen e-Golf complaint?

Electrical System is the component named most often: 34 complaints, or 61.8% of all 55. Fuel/Propulsion System (12) and Engine (11) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Volkswagen e-Golf?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Volkswagen dealer.

How many Volkswagen e-Golf complaints report a crash, fire, injury or death?

Of the 55 complaints, 0 report a crash, 2 a fire, 2 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Volkswagen models

8 models · most complaints first

The Volkswagen models with the most NHTSA complaints, and the Volkswagen VIN decoder with every Volkswagen model page, WMI code and VIN note.

All Volkswagen models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.