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NHTSA recalls & complaints · 2008–2017

Volkswagen CC recalls, complaints and VIN decoding

NHTSA lists 12 recall campaigns and 983 owner complaints for the Volkswagen CC, covering model years 2008 to 2017. The 2010 model year drew the most complaints (242), and Air Bags is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Volkswagen CC VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 12 recall campaigns on file
  • 983 owner complaints (unverified reports to NHTSA)
  • 10 model years with data (2008–2017)
  • most complaints: 2010 (242 for that model year)
  • top component: Air Bags (423 complaints)
  • latest recall 21V321000 (reported May 5, 2021)
  • 37 complaints reporting a crash (3.8%)
  • 4 complaints reporting a fire (0.4%)
  • 23 complaints reporting an injury (2.3%)
  • 0 complaints reporting a death (0.0%)

Volkswagen CC complaints by model year

10 model years · NHTSA complaints

The 2010 model year has the most complaints: 242 of 983, or 24.6%. Next come 2012 (230) and 2013 (148). The fewest are for 2008, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Volkswagen CC owner complaints to NHTSA by model year, 2008–2017Column chart of 983 complaints across 10 model years. The highest is 2010 with 242. The full figures are in the table below the chart.2008: 1 complaint120082009: 136 complaints13620092010: 242 complaints24220102011: 86 complaints8620112012: 230 complaints23020122013: 148 complaints14820132014: 80 complaints8020142015: 30 complaints3020152016: 26 complaints2620162017: 4 complaints42017
Volkswagen CC complaints by model year, with complaints reporting a crash, fire, injury or death
Volkswagen CC complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
200810000
20091365110
20102427060
2011862020
201223011360
20131487040
2014803020
2015300000
2016261010
201741010
All model years983374230

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Volkswagen CC components

top 15 · NHTSA categories

Air Bags is the component named most often, in 423 complaints (43.0% of all 983), followed by Fuel/Propulsion System (196) and Engine (194).

Components named most often in Volkswagen CC complaints (top 15)
Components named most often in Volkswagen CC complaints (top 15)
ComponentComplaintsShare of complaints
Air Bags42343.0%
Fuel/Propulsion System19619.9%
Engine19419.7%
Electrical System12312.5%
Power Train808.1%
Steering656.6%
Unknown or Other535.4%
Vehicle Speed Control333.4%
Fuel System, Gasoline303.1%
Service Brakes242.4%
Wheels222.2%
Electronic Stability Control (ESC)212.1%
Exterior Lighting191.9%
Structure171.7%
Suspension121.2%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Volkswagen CC recalls

12 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name CC, newest first. The 12 campaigns cover model years 2009 to 2017. The 2012 and 2016 model years appear in the most campaigns (6 each).

  • 12 recall campaigns
Volkswagen CC recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2009: 4 campaigns
2010: 4 campaigns2011: 4 campaigns2012: 6 campaigns2013: 5 campaigns2014: 5 campaigns2015: 4 campaigns2016: 6 campaigns2017: 3 campaigns
Highlighted: the model years with the most campaigns.

  1. NHTSA campaign 21V321000

    Reported

    Unknown or Other

    Model year 2017

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

    Consequence:
    Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
    Remedy:
    Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.

    Filed by Volkswagen Group of America, Inc.

  2. NHTSA campaign 19V535000

    Reported

    Air Bags › Air Bag/Restraint Control Module

    Model years 2015–2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

    Consequence:
    Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

    Filed by Volkswagen Group of America, Inc.

  3. NHTSA campaign 19V014000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model years 2015–2017

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

    Filed by Volkswagen Group of America, Inc.

  4. NHTSA campaign 18V329000

    Reported

    Unknown or Other

    Model years 2012–2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

    Consequence:
    If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
    Remedy:
    Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

    Filed by Volkswagen Group of America, Inc.

  5. NHTSA campaign 18V148000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model years 2009–2014

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

    Filed by Volkswagen Group of America, Inc.

  6. NHTSA campaign 17V509000

    Reported

    Fuel System, Gasoline › Delivery › Fuel Pump

    Model years 2009–2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

    Consequence:
    If the fuel pump fails, the engine will stall, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

    Filed by Volkswagen Group of America, Inc.

  7. NHTSA campaign 17V287000

    Reported

    Seats › Front Assembly › Head Restraint

    Model years 2016–2017

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

    Consequence:
    If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

    Filed by Volkswagen Group of America, Inc.

  8. NHTSA campaign 16V464000

    Reported

    Latches/Locks/Linkages

    Model year 2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.

    Consequence:
    If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.

    Filed by Volkswagen Group of America, Inc.

  9. NHTSA campaign 16V078000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model years 2009–2014

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

    Filed by Volkswagen Group of America, Inc.

  10. NHTSA campaign 15V483000

    Reported

    Air Bags › Frontal

    Model years 2010–2014

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

    Consequence:
    A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
    Remedy:
    Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

    Filed by Volkswagen Group of America, Inc.

Show 2 more recalls

  1. NHTSA campaign 11V312000

    Reported

    Tires › Pressure Monitoring and Regulating Systems

    Model year 2012

    Volkswagen is recalling certain model year 2012, CC vehicles, for failing to comply with the requirements of federal motor vehicles safety standard No. 138, "tire pressure monitoring system (TPMS)." The factory installed wheels and tires were replaced at the port with accessory wheels and tires that were not equipped with the proper TPMS sensors.

    Consequence:
    With the incorrect TPMS sensors, drivers will receive a constant warning from the tire pressure monitor system. The system alerts the driver but, due to incorrect TPMS sensors, the system cannot determine if the vehicle tires are properly inflated. This increases the risk that the vehicle will be driven with one or more underinflated tires, increasing the risk of a tire failure that may lead to a crash.
    Remedy:
    Volkswagen will replace the TPMS sensors with the proper sensors to make the TPMS system of the vehicles compliant with FMVSS 138. As of June 1, 2011, Volkswagen has contacted all affected customers to schedule the repairs free of charge. Owners may contact Volkswagen at 1-800-822-8987.

    Filed by Volkswagen Group of America, Inc.

  2. NHTSA campaign 09V097000

    Reported

    Seat Belts › Front › Buckle Assembly

    Model year 2009

    Volkswagen is recalling approximately 5,000 MY 2009 CC vehicles. Some affected vehicles may have an incorrectly routed right front passenger seat belt buckle wiring harness, creating the potential for wires to become damaged when the seat is moved fully up or down or back and forth. If this wiring damage occurs, the airbag control module will switch to a fallback algorithm and deactivate the passenger's frontal air bag.

    Consequence:
    In the event of a crash, the passenger's frontal airbag will not deploy and will not be able to properly protect an occupant, increasing the risk of injuries.
    Remedy:
    Dealers will inspect and adjust the routing of the right front passenger seat belt wiring harness. If a damaged wiring harness is found, the harness will be replaced free of charge. The recall is expected to begin during April 2009. Owners may contact Volkswagen at 1-800-822-8987.

    Filed by Volkswagen Group of America, Inc.

Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Volkswagen CC questions

5 questions

How many recalls does the Volkswagen CC have?

NHTSA lists 12 vehicle recall campaigns for the Volkswagen CC, covering model years 2008 to 2017. The most recent, 21V321000, was reported on May 5, 2021 and is filed under “Unknown or other”. The 2012 and 2016 model years are covered by the most campaigns (6 each).

Which Volkswagen CC model year has the most complaints?

The 2010 model year, with 242 of the 983 complaints in NHTSA’s file (24.6%). The next are 2012 (230) and 2013 (148). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Volkswagen CC complaint?

Air Bags is the component named most often: 423 complaints, or 43.0% of all 983. Fuel/Propulsion System (196) and Engine (194) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Volkswagen CC?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Volkswagen dealer.

How many Volkswagen CC complaints report a crash, fire, injury or death?

Of the 983 complaints, 37 report a crash, 4 a fire, 23 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Volkswagen models

8 models · most complaints first

The Volkswagen models with the most NHTSA complaints, and the Volkswagen VIN decoder with every Volkswagen model page, WMI code and VIN note.

All Volkswagen models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.