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NHTSA recalls & complaints · 2020–2026

Volkswagen Atlas Cross Sport recalls, complaints and VIN decoding

NHTSA lists 30 recall campaigns and 477 owner complaints for the Volkswagen Atlas Cross Sport, covering model years 2020 to 2026. The 2021 model year drew the most complaints (165), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Volkswagen Atlas Cross Sport VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 30 recall campaigns on file
  • 477 owner complaints (unverified reports to NHTSA)
  • 7 model years with data (2020–2026)
  • most complaints: 2021 (165 for that model year)
  • top component: Electrical System (153 complaints)
  • latest recall 26V473000 (reported Jul 22, 2026)
  • 17 complaints reporting a crash (3.6%)
  • 4 complaints reporting a fire (0.8%)
  • 9 complaints reporting an injury (1.9%)
  • 0 complaints reporting a death (0.0%)

Volkswagen Atlas Cross Sport complaints by model year

6 model years · NHTSA complaints

The 2021 model year has the most complaints: 165 of 477, or 34.6%. Next come 2020 (106) and 2024 (95). The fewest are for 2023, with 18 complaints.

Owner complaints per model yearHighest yearOther years
Volkswagen Atlas Cross Sport owner complaints to NHTSA by model year, 2020–2025Column chart of 477 complaints across 6 model years. The highest is 2021 with 165. The full figures are in the table below the chart.2020: 106 complaints10620202021: 165 complaints16520212022: 71 complaints7120222023: 18 complaints1820232024: 95 complaints9520242025: 22 complaints222025
Volkswagen Atlas Cross Sport complaints by model year, with complaints reporting a crash, fire, injury or death
Volkswagen Atlas Cross Sport complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
20201063110
20211659170
2022711100
2023181000
2024953110
2025220000
All model years47717490

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Volkswagen Atlas Cross Sport components

top 15 · NHTSA categories

Electrical System is the component named most often, in 153 complaints (32.1% of all 477), followed by Engine (87) and Service Brakes (87).

Components named most often in Volkswagen Atlas Cross Sport complaints (top 15)
Components named most often in Volkswagen Atlas Cross Sport complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System15332.1%
Unknown or Other9419.7%
Engine8718.2%
Service Brakes8718.2%
Air Bags8016.8%
Forward Collision Avoidance7615.9%
Fuel/Propulsion System377.8%
Exterior Lighting306.3%
Power Train224.6%
Steering183.8%
Vehicle Speed Control183.8%
Visibility/Wiper163.4%
Back Over Prevention153.1%
Lane Departure142.9%
Suspension102.1%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Volkswagen Atlas Cross Sport recalls

30 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Atlas Cross Sport, newest first. The 30 campaigns cover model years 2020 to 2026. The 2021 model year appears in the most campaigns (14).

  • 30 recall campaigns
  • 2 “Do Not Drive” advisories
Volkswagen Atlas Cross Sport recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2020: 11 campaigns2021: 14 campaigns2022: 7 campaigns2023: 6 campaigns2024: 8 campaigns2025: 5 campaigns2026: 2 campaigns
Highlighted: the model year with the most campaigns.
  1. NHTSA campaign 26V473000

    Reported

    Back Over Prevention › Software

    Model years 2024–2026

    Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.

    Consequence:
    A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.

    Filed by Volkswagen Group of America, Inc.

  2. NHTSA campaign 25V835000

    Reported

    Wheels › Lugs/Nuts/Bolts/Studs

    Model year 2026

    NHTSA “Do Not Drive” advisory: affected vehicles should not be driven until the recall repair is done.

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2026 Atlas, Atlas Cross Sport, and ID.4 vehicles. The incorrect wheel bolts may have been installed during vehicle manufacturing.

    Consequence:
    Incorrect wheel bolts can allow a wheel to detach from the vehicle, increasing the risk of a crash.
    Remedy:
    Owners are advised not to drive their vehicles until they have been repaired. Dealers will inspect and replace the wheel bolts as necessary, free of charge. Owner notification letters were mailed December 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44BW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.

    Filed by Volkswagen Group of America, Inc.

  3. NHTSA campaign 25V434000

    Reported

    Service Brakes; Suspension

    Model years 2023–2025

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

    Consequence:
    A loss of vehicle control increases the risk of a crash.
    Remedy:
    Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

    Filed by Volkswagen Group of America, Inc.

  4. NHTSA campaign 25V334000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model years 2024–2025

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

    Filed by Volkswagen Group of America, Inc.

  5. NHTSA campaign 25V100000

    Reported

    Engine

    Model years 2024–2025

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.

    Consequence:
    A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
    Remedy:
    Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.

    Filed by Volkswagen Group of America, Inc.

  6. NHTSA campaign 25V081000

    Reported

    Power Train › Automatic Transmission

    Model year 2025

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.

    Consequence:
    A sudden loss of drive power can increase the risk of a crash.
    Remedy:
    Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.

    Filed by Volkswagen Group of America, Inc.

  7. NHTSA campaign 24V723000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Master Cylinder

    Model year 2024

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.

    Consequence:
    An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.
    Remedy:
    Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.

    Filed by Volkswagen Group of America, Inc.

  8. NHTSA campaign 24V480000

    Reported

    Back Over Prevention › Software

    Model year 2024

    Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
    Remedy:
    Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.

    Filed by Volkswagen Group of America, Inc.

  9. NHTSA campaign 24V464000

    Reported

    Air Bags › Sensor › Occupant Classification › Front Passenger

    Model years 2020–2024

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

    Consequence:
    A deactivated passenger air bag increases the risk of injury during a crash.
    Remedy:
    Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

    Filed by Volkswagen Group of America, Inc.

  10. NHTSA campaign 23V593000

    Reported

    Engine and Engine Cooling › Engine › Hard Parts Internal/Mechanical

    Model year 2024

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

    Consequence:
    A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.
    Remedy:
    Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.

    Filed by Volkswagen Group of America, Inc.

Show 20 more recalls
  1. NHTSA campaign 23V215000

    Reported

    Air Bags › Sensor › Occupant Classification › Front Passenger

    Model year 2020

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

    Consequence:
    A deactivated passenger air bag increases the risk of injury during a crash.
    Remedy:
    Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

    Filed by Volkswagen Group of America, Inc.

  2. NHTSA campaign 22V815000

    Reported

    Tires › Pressure Monitoring and Regulating Systems

    Model years 2020–2021

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    Consequence:
    An undetected sudden loss of pressure in all four tires increases the risk of a crash.
    Remedy:
    Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

    Filed by Volkswagen Group of America, Inc.

  3. NHTSA campaign 22V807000

    Reported

    Suspension › Critical Fasteners

    Model years 2022–2023

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.

    Consequence:
    Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.
    Remedy:
    Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.

    Filed by Volkswagen Group of America, Inc.

  4. NHTSA campaign 22V753000

    Reported

    Engine and Engine Cooling › Engine › Hard Parts Internal/Mechanical

    Model years 2022–2023

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

    Consequence:
    A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
    Remedy:
    Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).

    Filed by Volkswagen Group of America, Inc.

  5. NHTSA campaign 22V718000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings

    Model year 2023

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.

    Consequence:
    A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.
    Remedy:
    Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.

    Filed by Volkswagen Group of America, Inc.

  6. NHTSA campaign 22V657000

    Reported

    Trailer Hitches

    Model year 2022

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.

    Consequence:
    Loose bolts may fall out, causing the remaining bolts to break, which could lead to separation of the trailer hitch and trailer, increasing the risk of a crash.
    Remedy:
    Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters are expected to be mailed October 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N8.

    Filed by Volkswagen Group of America, Inc.

  7. NHTSA campaign 22V514000

    Reported

    Equipment › Electrical › Infotainment › Software; Back Over Prevention › Sensing System › Camera

    Model years 2021–2022

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
    Remedy:
    Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

    Filed by Volkswagen Group of America, Inc.

  8. NHTSA campaign 22V245000

    Reported

    Fuel System, Gasoline › Fuel Injection System › Injectors

    Model years 2021–2022

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.

    Consequence:
    Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
    Remedy:
    Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.

    Filed by Volkswagen Group of America, Inc.

  9. NHTSA campaign 22V152000

    Reported

    Air Bags › Side/Window

    Model years 2020–2023

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

    Consequence:
    A delayed air bag deployment can increase the risk of injury.
    Remedy:
    Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

    Filed by Volkswagen Group of America, Inc.

  10. NHTSA campaign 22V086000

    Reported

    Equipment › Other › Labels

    Model years 2020–2021

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Consequence:
    Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
    Remedy:
    Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

    Filed by Volkswagen Group of America, Inc.

  11. NHTSA campaign 21V892000

    Reported

    Air Bags › Air Bag/Restraint Control Module; Visibility › Defroster/Defogger/HVAC System

    Model years 2020–2021

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

    Consequence:
    A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
    Remedy:
    Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.

    Filed by Volkswagen Group of America, Inc.

  12. NHTSA campaign 21V812000

    Reported

    Wheels › Lugs/Nuts/Bolts/Studs; Suspension › Front › Wheel Bearing

    Model year 2021

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.

    Consequence:
    The bolts may loosen and cause a loss of control, increasing the risk of a crash.
    Remedy:
    Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.

    Filed by Volkswagen Group of America, Inc.

  13. NHTSA campaign 21V616000

    Reported

    Electrical System › Wiring › Relays/Solenoids; Electrical System › Wiring › Fuses and Circuit Breakers

    Model year 2021

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.

    Consequence:
    A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
    Remedy:
    Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.

    Filed by Volkswagen Group of America, Inc.

  14. NHTSA campaign 21V132000

    Reported

    Wheels › Lugs/Nuts/Bolts/Studs; Wheels › Rim

    Model year 2021

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.

    Consequence:
    An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.

    Filed by Volkswagen Group of America, Inc.

  15. NHTSA campaign 21V026000

    Reported

    Steering

    Model years 2020–2021

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.

    Consequence:
    A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.

    Filed by Volkswagen Group of America, Inc.

  16. NHTSA campaign 20V716000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model year 2021

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

    Filed by Volkswagen Group of America, Inc.

  17. NHTSA campaign 20V712000

    Reported

    Steering

    Model years 2020–2021

    NHTSA “Do Not Drive” advisory: affected vehicles should not be driven until the recall repair is done.

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

    Consequence:
    A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
    Remedy:
    Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

    Filed by Volkswagen Group of America, Inc.

  18. NHTSA campaign 20V702000

    Reported

    Tires › Sidewall

    Model years 2020–2021

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.

    Consequence:
    Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.

    Filed by Volkswagen Group of America, Inc.

  19. NHTSA campaign 20V505000

    Reported

    Seats

    Model year 2020

    Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

    Consequence:
    In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

    Filed by Volkswagen Group of America, Inc.

  20. NHTSA campaign 20V504000

    Reported

    Exterior Lighting › Headlights

    Model year 2020

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Consequence:
    A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.

    Filed by Volkswagen Group of America, Inc.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Volkswagen Atlas Cross Sport questions

5 questions

How many recalls does the Volkswagen Atlas Cross Sport have?

NHTSA lists 30 vehicle recall campaigns for the Volkswagen Atlas Cross Sport, covering model years 2020 to 2026. The most recent, 26V473000, was reported on July 22, 2026 and is filed under “Back over prevention”. The 2021 model year is covered by the most campaigns (14).

Which Volkswagen Atlas Cross Sport model year has the most complaints?

The 2021 model year, with 165 of the 477 complaints in NHTSA’s file (34.6%). The next are 2020 (106) and 2024 (95). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Volkswagen Atlas Cross Sport complaint?

Electrical System is the component named most often: 153 complaints, or 32.1% of all 477. Engine (87) and Service Brakes (87) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Volkswagen Atlas Cross Sport?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Volkswagen dealer.

How many Volkswagen Atlas Cross Sport complaints report a crash, fire, injury or death?

Of the 477 complaints, 17 report a crash, 4 a fire, 9 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Volkswagen models with the most NHTSA complaints, and the Volkswagen VIN decoder with every Volkswagen model page, WMI code and VIN note.

All Volkswagen models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.