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NHTSA recalls & complaints · 2014

Smart Fortwo Convertible Electric recalls, complaints and VIN decoding

NHTSA lists 1 recall campaign and 1 owner complaint for the Smart Fortwo Convertible Electric, covering model year 2014. Air Bags is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Smart Fortwo Convertible Electric VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 1 recall campaign on file
  • 1 owner complaint (unverified reports to NHTSA)
  • 1 model year with data (2014)
  • top component: Air Bags (1 complaint)
  • latest recall 15V192000 (reported Mar 31, 2015)
  • 1 complaint reporting a crash (100.0%)
  • 0 complaints reporting a fire (0.0%)
  • 1 complaint reporting an injury (100.0%)
  • 0 complaints reporting a death (0.0%)

Smart Fortwo Convertible Electric complaints by model year

1 model year · NHTSA complaints

All 1 complaints are for the 2014 model year.

Smart Fortwo Convertible Electric complaints by model year, with complaints reporting a crash, fire, injury or death
Smart Fortwo Convertible Electric complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201411010

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Smart Fortwo Convertible Electric components

top 2 · NHTSA categories

Air Bags is the component named most often, in 1 complaint (100.0% of all 1), followed by Steering (1).

Components named most often in Smart Fortwo Convertible Electric complaints (top 2)
Components named most often in Smart Fortwo Convertible Electric complaints (top 2)
ComponentComplaintsShare of complaints
Air Bags1100.0%
Steering1100.0%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Smart Fortwo Convertible Electric recalls

1 campaign · newest first

Every vehicle recall campaign NHTSA lists under the model name Fortwo Convertible Electric, newest first. The only campaign, 15V192000, covers model year 2014.

  • 1 recall campaign
Smart Fortwo Convertible Electric recall campaigns covering each model year
2014: 1 campaign

  1. NHTSA campaign 15V192000

    Reported

    Steering

    Model year 2014

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.

    Consequence:
    If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.

    Filed by Mercedes-Benz USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Smart Fortwo Convertible Electric questions

4 questions

How many recalls does the Smart Fortwo Convertible Electric have?

NHTSA lists 1 vehicle recall campaign for the Smart Fortwo Convertible Electric, covering model year 2014. The campaign, 15V192000, was reported on March 31, 2015 and is filed under “Steering”.

What is the most common Smart Fortwo Convertible Electric complaint?

Air Bags is the component named most often: 1 complaint, or 100.0% of all 1. Steering (1) follows. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Smart Fortwo Convertible Electric?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Smart dealer.

How many Smart Fortwo Convertible Electric complaints report a crash, fire, injury or death?

Of the 1 complaint, 1 report a crash, 0 a fire, 1 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Smart models

6 models · most complaints first

The Smart models with the most NHTSA complaints, and the Smart VIN decoder with every Smart model page, WMI code and VIN note.

All Smart models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.