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NHTSA recalls & complaints · 2003–2023

Rolls-Royce Phantom recalls, complaints and VIN decoding

NHTSA lists 8 recall campaigns and 3 owner complaints for the Rolls-Royce Phantom, covering model years 2003 to 2023. The 2004, 2009 and 2014 model years drew the most complaints (1 each), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Rolls-Royce Phantom VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 8 recall campaigns on file
  • 3 owner complaints (unverified reports to NHTSA)
  • 17 model years with data (2003–2023)
  • most complaints: 2004, 2009, 2014 (1 for that model year)
  • top component: Electrical System (1 complaint)
  • latest recall 22V721000 (reported Sep 28, 2022)
  • 0 complaints reporting a crash (0.0%)
  • 0 complaints reporting a fire (0.0%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Rolls-Royce Phantom complaints by model year

3 model years · NHTSA complaints

The 2004, 2009 and 2014 model years share the highest count, 1 complaints each.

Owner complaints per model yearHighest yearOther years
Rolls-Royce Phantom owner complaints to NHTSA by model year, 2004–2014Column chart of 3 complaints across 11 model years. The highest are 2004, 2009, 2014 with 1 each. The full figures are in the table below the chart.2004: 1 complaint120042005: 0 complaints20052006: 0 complaints20062007: 0 complaints20072008: 0 complaints20082009: 1 complaint120092010: 0 complaints20102011: 0 complaints20112012: 0 complaints20122013: 0 complaints20132014: 1 complaint12014
Rolls-Royce Phantom complaints by model year, with complaints reporting a crash, fire, injury or death
Rolls-Royce Phantom complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
200410000
200910000
201410000
All model years30000

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Rolls-Royce Phantom components

top 4 · NHTSA categories

Electrical System is the component named most often, in 1 complaint (33.3% of all 3), followed by Fuel System, Gasoline (1) and Structure (1). Another 1 complaint is filed under NHTSA’s “Unknown or Other” category.

Components named most often in Rolls-Royce Phantom complaints (top 4)
Components named most often in Rolls-Royce Phantom complaints (top 4)
ComponentComplaintsShare of complaints
Electrical System133.3%
Fuel System, Gasoline133.3%
Structure133.3%
Unknown or Other133.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Rolls-Royce Phantom recalls

8 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Phantom, newest first. The 8 campaigns cover model years 2003 to 2023. The 2006, 2019 and 2021 model years appear in the most campaigns (2 each).

  • 8 recall campaigns
Rolls-Royce Phantom recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2003: 1 campaign2004: 1 campaign2005: 1 campaign2006: 2 campaigns2007: no campaigns2008: 1 campaign2009: 1 campaign
2010: 1 campaign2011: no campaigns2012: no campaigns2013: 1 campaign2014: no campaigns2015: 1 campaign2016: 1 campaign2017: no campaigns2018: 1 campaign2019: 2 campaigns
2020: 1 campaign2021: 2 campaigns2022: 1 campaign2023: 1 campaign
Highlighted: the model years with the most campaigns.

  1. NHTSA campaign 22V721000

    Reported

    Exterior Lighting › Headlights

    Model year 2023

    BMW of North America, LLC (BMW) is recalling certain 2023 Rolls-Royce Phantom vehicles. The headlights may not have received a metal coating application, which can result in the low beams not adequately illuminating road signs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Devices."

    Consequence:
    Improperly illuminated road signs may be difficult for the driver to read, increasing the risk of a crash.
    Remedy:
    Dealers will replace the headlights, free of charge. The affected vehicles are still at dealerships and therefore no owner notification letters will be mailed. Owners may contact Rolls-Royce customer service at 1-877-877-3735.

    Filed by BMW of North America, LLC

  2. NHTSA campaign 21V855000

    Reported

    Back Over Prevention › Display Function

    Model years 2019–2022

    Rolls-Royce Motor Cars, Ltd. (Rolls-Royce) is recalling certain 2019-2022 Rolls-Royce Phantom vehicles. The Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view.

    Consequence:
    A partially blocked rearview camera image reduces the driver's rear view, increasing the risk of a crash or injury.
    Remedy:
    Dealers will update the software, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact Rolls Royce customer service at 1-877-877-3735.

    Filed by BMW of North America, LLC

  3. NHTSA campaign 21V554000

    Reported

    Seat Belts

    Model year 2021

    BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i, M340i xDrive, M3, M3 Competition, 530i, 530i xDrive, 540i, 540i xDrive, MINI Hardtop 2 Door (Cooper, CooperS, JCW), X2 sDrive28i, X2 xDrive28i, X2 M35i, Z4 sDrive30i, Z4 M40i, MINI Hardtop 2 Door (Cooper SE), MINI Convertible (Cooper, Cooper S, JCW), MINI Clubman (Cooper S, Cooper S All4, JCW), MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), Rolls Royce Ghost, MINI Countryman (Cooper S E All4), Rolls Royce Phantom, Rolls Royce Cullinan, and Toyota Supra vehicles. The passenger seat belt Automatic Locking Retractor (ALR) may deactivate early, before the webbing fully retracts. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Consequence:
    During a crash, a seat belt retractor that does not function as intended increases the risk of injury.
    Remedy:
    Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735 (Rolls Royce); and 1-888-270-9371 (Toyota).

    Filed by BMW of North America, LLC

  4. NHTSA campaign 19V684000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model years 2018–2019

    BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Consequence:
    The lack of an image in the back-up camera display increases the risk of a crash.
    Remedy:
    BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

    Filed by BMW of North America, LLC

  5. NHTSA campaign 15V787000

    Reported

    Air Bags › Side/Window

    Model years 2015–2016

    BMW of North America, LLC (BMW) is recalling certain model year 2015-2016 Rolls-Royce Phantom vehicles manufactured May 22, 2015, to September 23, 2015. The affected vehicles have left and right side curtain air bags that may not have been manufactured properly.

    Consequence:
    As a result of the improper manufacturing, the air bags may not position themselves as intended during deployment, increasing the risk of occupant injury in the event of a vehicle crash.
    Remedy:
    Rolls-Royce will notify owners, and dealers will inspect and replace the side curtain air bags, as necessary, free of charge. The recall began on January 16, 2016. Owners may contact Rolls-Royce customer relations at 1-877-877-3735.

    Filed by BMW of North America, LLC

  6. NHTSA campaign 13V047000

    Reported

    Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap

    Model year 2013

    Rolls-Royce Motor Cars is recalling certain model year 2013 Phantom vehicles manufactured from November 2, 2012, through January 18, 2013. The fuel filler necks may be missing the anti-misfueling devices. The devices prevent misfueling and discharge static electricity.

    Consequence:
    Without the anti-misfueling device, there is an increased risk of fire from static electricity.
    Remedy:
    Rolls-Royce is presently contacting all affected owners. Dealers will inspect the gas tank and replace any affected fuel filler necks, free of charge. The recall began in early February 2013. Owners may contact Rolls-Royce at 1-877-877-3735.

    Filed by Rolls-Royce Motor Cars, Ltd.

  7. NHTSA campaign 10V447000

    Reported

    Service Brakes, Hydraulic › Power Assist › Vacuum

    Model years 2003–2006, 2008–2010

    Rolls-Royce is recalling certain model year 2003-2010 phantom, model year 2007-2010 phantom drophead coupe, and model year 2008-2010 Phantom coupe vehicles. A check valve of the brake vacuum pump may leak a small amount of lubricating oil. Over time this could result in contamination of the brake booster.

    Consequence:
    Power assist braking performance could be adversely affected. In extreme cases there could be a complete loss of power assist braking. An unexpected reduction or loss in power braking assist may increase the risk of a crash.
    Remedy:
    Rolls-Royce will notify owners and dealers will repair the vehicles free of charge. The safety recall began on November 19, 2010. Owners may contact Rolls-Royce at 1-877-877-3735.

    Filed by Rolls-Royce Motor Cars, Ltd.

  8. NHTSA campaign 06V327000

    Reported

    Suspension › Rear › Shock Absorber

    Model year 2006

    On certain passenger vehicles, the lower rubber mount of the rear shock absorbers may not have been manufactured to specifications and may not adhere correctly to its housing within the shock absorber.

    Consequence:
    The bushing could loosen and over time could separate from its housing. The driver will experience impaired vehicle handling and control increasing the risk of a crash.
    Remedy:
    Dealers will replace the rear shock absorber free of charge. The recall began on September 14, 2006. Owners may contact Rolls-Royce at 1-877-877-3735.

    Filed by Rolls-Royce Motor Cars, Ltd.

Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Rolls-Royce Phantom questions

5 questions

How many recalls does the Rolls-Royce Phantom have?

NHTSA lists 8 vehicle recall campaigns for the Rolls-Royce Phantom, covering model years 2003 to 2023. The most recent, 22V721000, was reported on September 28, 2022 and is filed under “Exterior lighting”. The 2006, 2019 and 2021 model years are covered by the most campaigns (2 each).

Which Rolls-Royce Phantom model year has the most complaints?

The 2004, 2009 and 2014 model years tie, with 1 complaints each out of 3. Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Rolls-Royce Phantom complaint?

Electrical System is the component named most often: 1 complaint, or 33.3% of all 3. Fuel System, Gasoline (1) and Structure (1) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Rolls-Royce Phantom?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Rolls-Royce dealer.

How many Rolls-Royce Phantom complaints report a crash, fire, injury or death?

Of the 3 complaints, 0 report a crash, 0 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Rolls-Royce models

8 models · most complaints first

The Rolls-Royce models with the most NHTSA complaints, and the Rolls-Royce VIN decoder with every Rolls-Royce model page, WMI code and VIN note.

All Rolls-Royce models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.