Skip to content
VINDecoder360
Menu

NHTSA recalls & complaints · 2021–2025

Polestar 2 recalls, complaints and VIN decoding

NHTSA lists 7 recall campaigns and 592 owner complaints for the Polestar 2, covering model years 2021 to 2025. The 2022 model year drew the most complaints (305), and Back Over Prevention is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Polestar 2 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 7 recall campaigns on file
  • 592 owner complaints (unverified reports to NHTSA)
  • 5 model years with data (2021–2025)
  • most complaints: 2022 (305 for that model year)
  • top component: Back Over Prevention (425 complaints)
  • latest recall 25V615000 (reported Sep 15, 2025)
  • 5 complaints reporting a crash (0.8%)
  • 0 complaints reporting a fire (0.0%)
  • 3 complaints reporting an injury (0.5%)
  • 0 complaints reporting a death (0.0%)

Polestar 2 complaints by model year

5 model years · NHTSA complaints

The 2022 model year has the most complaints: 305 of 592, or 51.5%. Next come 2021 (147) and 2023 (115). The fewest are for 2025, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Polestar 2 owner complaints to NHTSA by model year, 2021–2025Column chart of 592 complaints across 5 model years. The highest is 2022 with 305. The full figures are in the table below the chart.2021: 147 complaints14720212022: 305 complaints30520222023: 115 complaints11520232024: 24 complaints2420242025: 1 complaint12025
Polestar 2 complaints by model year, with complaints reporting a crash, fire, injury or death
Polestar 2 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
20211472000
20223051000
20231151010
2024241020
202510000
All model years5925030

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Polestar 2 components

top 15 · NHTSA categories

Back Over Prevention is the component named most often, in 425 complaints (71.8% of all 592), followed by Electrical System (68) and Visibility/Wiper (42).

Components named most often in Polestar 2 complaints (top 15)
Components named most often in Polestar 2 complaints (top 15)
ComponentComplaintsShare of complaints
Back Over Prevention42571.8%
Electrical System6811.5%
Unknown or Other6711.3%
Visibility/Wiper427.1%
Forward Collision Avoidance203.4%
Lane Departure183.0%
Fuel/Propulsion System172.9%
Vehicle Speed Control101.7%
Power Train91.5%
Suspension91.5%
Service Brakes71.2%
Exterior Lighting50.8%
Structure50.8%
Air Bags40.7%
Engine40.7%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Polestar 2 recalls

7 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name 2, newest first. The 7 campaigns cover model years 2021 to 2025. The 2021 and 2024 model years appear in the most campaigns (5 each).

  • 7 recall campaigns
  • 2 over-the-air remedies
Polestar 2 recall campaigns covering each model year
2021: 5 campaigns2022: 4 campaigns2023: 4 campaigns2024: 5 campaigns2025: 2 campaigns
Highlighted: the model years with the most campaigns.

  1. NHTSA campaign 25V615000

    Reported

    Back Over Prevention › Software

    Model years 2021–2025

    Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

    Consequence:
    A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

    Filed by Polestar Automotive USA, Inc.

  2. NHTSA campaign 25V409000

    Reported

    Service Brakes; Service Brakes, Hydraulic › Power Assist › Electric › Control Module › Software

    Model years 2021, 2024

    Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

    Consequence:
    A loss of brake function increases the risk of a crash.
    Remedy:
    Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.

    Filed by Polestar Automotive USA, Inc.

  3. NHTSA campaign 25V280000

    Reported

    Back Over Prevention › Software

    Model years 2021–2025

    Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

    Filed by Polestar Automotive USA, Inc.

  4. NHTSA campaign 24V939000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model year 2024

    Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.

    Consequence:
    An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
    Remedy:
    Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1044.

    Filed by Polestar Automotive USA, Inc.

  5. NHTSA campaign 24V477000

    Reported

    Equipment › Electrical › Infotainment › Software; Back Over Prevention › Sensing System › Camera

    Model years 2021–2024 · Over-the-air fix

    Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
    Remedy:
    Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

    Filed by Polestar Automotive USA, Inc.

  6. NHTSA campaign 23V476000

    Reported

    Suspension › Front › Control Arm › Lower Ball Joint

    Model year 2023

    Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.

    Consequence:
    The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
    Remedy:
    Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.

    Filed by Polestar Automotive USA, Inc.

  7. NHTSA campaign 21V110000

    Reported

    Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (BMS/BECM) › Software

    Model years 2021–2022 · Over-the-air fix

    Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

    Consequence:
    A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
    Remedy:
    Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

    Filed by Polestar Automotive USA, Inc.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Polestar 2 questions

5 questions

How many recalls does the Polestar 2 have?

NHTSA lists 7 vehicle recall campaigns for the Polestar 2, covering model years 2021 to 2025. The most recent, 25V615000, was reported on September 15, 2025 and is filed under “Back over prevention”. The 2021 and 2024 model years are covered by the most campaigns (5 each).

Which Polestar 2 model year has the most complaints?

The 2022 model year, with 305 of the 592 complaints in NHTSA’s file (51.5%). The next are 2021 (147) and 2023 (115). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Polestar 2 complaint?

Back Over Prevention is the component named most often: 425 complaints, or 71.8% of all 592. Electrical System (68) and Visibility/Wiper (42) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Polestar 2?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Polestar dealer.

How many Polestar 2 complaints report a crash, fire, injury or death?

Of the 592 complaints, 5 report a crash, 0 a fire, 3 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Polestar models

2 models · most complaints first

The Polestar models with the most NHTSA complaints, and the Polestar VIN decoder with every Polestar model page, WMI code and VIN note.

All Polestar models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.