Skip to content
VINDecoder360
Menu

NHTSA recalls & complaints · 2012–2021

Nissan NV recalls, complaints and VIN decoding

NHTSA lists 8 recall campaigns and 70 owner complaints for the Nissan NV, covering model years 2012 to 2021. The 2016 model year drew the most complaints (17), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Nissan NV VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 8 recall campaigns on file
  • 70 owner complaints (unverified reports to NHTSA)
  • 10 model years with data (2012–2021)
  • most complaints: 2016 (17 for that model year)
  • top component: Electrical System (10 complaints)
  • latest recall 20V188000 (reported Mar 30, 2020)
  • 5 complaints reporting a crash (7.1%)
  • 2 complaints reporting a fire (2.9%)
  • 4 complaints reporting an injury (5.7%)
  • 0 complaints reporting a death (0.0%)

Nissan NV complaints by model year

9 model years · NHTSA complaints

The 2016 model year has the most complaints: 17 of 70, or 24.3%. Next come 2018 (11) and 2014 (10). The fewest are for 2020, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Nissan NV owner complaints to NHTSA by model year, 2012–2021Column chart of 70 complaints across 10 model years. The highest is 2016 with 17. The full figures are in the table below the chart.2012: 7 complaints720122013: 9 complaints920132014: 10 complaints1020142015: 6 complaints620152016: 17 complaints1720162017: 0 complaints20172018: 11 complaints1120182019: 6 complaints620192020: 1 complaint120202021: 3 complaints32021
Nissan NV complaints by model year, with complaints reporting a crash, fire, injury or death
Nissan NV complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201271000
201391010
2014101010
201560000
2016170000
2018110010
201961110
202010000
202131100
All model years705240

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Nissan NV components

top 15 · NHTSA categories

Electrical System is the component named most often, in 10 complaints (14.3% of all 70), followed by Air Bags (8) and Service Brakes (7). Another 27 complaints are filed under NHTSA’s “Unknown or Other” category.

Components named most often in Nissan NV complaints (top 15)
Components named most often in Nissan NV complaints (top 15)
ComponentComplaintsShare of complaints
Unknown or Other2738.6%
Electrical System1014.3%
Air Bags811.4%
Service Brakes710.0%
Engine68.6%
Power Train68.6%
Structure45.7%
Fuel/Propulsion System34.3%
Steering34.3%
Wheels34.3%
Seat Belts22.9%
Vehicle Speed Control22.9%
Visibility/Wiper22.9%
Back Over Prevention11.4%
Seats11.4%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Nissan NV recalls

8 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name NV, newest first. The 8 campaigns cover model years 2012 to 2019. The 2012 model year appears in the most campaigns (4).

  • 8 recall campaigns
Nissan NV recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2012: 4 campaigns2013: 3 campaigns2014: 2 campaigns2015: 1 campaign2016: 1 campaign2017: 2 campaigns2018: 1 campaign2019: 1 campaign
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 20V188000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model years 2012–2017

    Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

    Consequence:
    An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  2. NHTSA campaign 19V654000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model years 2018–2019

    Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    The lack of an image in the back-up camera display increases the risk of a crash.
    Remedy:
    Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

    Filed by Nissan North America, Inc.

  3. NHTSA campaign 18V551000

    Reported

    Electrical System › Ignition

    Model year 2017

    Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.

    Consequence:
    If the vehicle stalls, it can increase the risk of a crash.
    Remedy:
    Nissan will notify owners, and dealers will inspect the production information on the ignition switch, and replace it as necessary, free of charge. The recall began October 1, 2018. Owners may contact Nissan customer service at 1-800-867-7669.

    Filed by Nissan North America, Inc.

  4. NHTSA campaign 14V419000

    Reported

    Seat Belts › Rear/Other

    Model year 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 NV passenger vans manufactured March 14, 2014 to May 15, 2014, equipped with seat belt retractors from Faurecia Automotive Systems. The seat belt retractor bolts on the 2nd, 3rd, and 4th row removable seats may not be torqued to proper specification, or may be missing, on the affected vehicles. This can cause the seat belt anchor to not be secured properly.

    Consequence:
    If the seat belt retractor bolts are not torqued to specification, or are missing, it may cause the seat belt anchor to not be secured properly. If this occurs, the belt may not properly restrain the seat occupant in the event of a crash increasing the risk of injury.
    Remedy:
    Nissan will notify owners, and dealers will inspect the seat belt retractor bolt for the proper torque, and tighten if necessary, free of charge. The recall began in September 2014. Owners may contact Nissan customer service at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  5. NHTSA campaign 13V095000

    Reported

    Power Train › Automatic Transmission › Lever and Linkage › Column Shift

    Model years 2012–2013

    Nissan is recalling certain model year 2012-2013 NV vehicles manufactured from December 20, 2010, through January 4, 2013 and are equipped with steering column-mounted transmission shift levers. The transmission lever gear selector plate lock clip may have been installed incorrectly. As a result, normal road vibration may cause the gear position indicator to not match the gear shift lever position.

    Consequence:
    As a consequence of the incorrect display, although the gear indicator may display that the vehicle is in Park, the vehicle may not be properly secured allowing the vehicle to roll away unexpectedly, increasing the risk of personal injury or a vehicle crash.
    Remedy:
    Nissan will notify owners, and dealers will correct the installation of the transmission lever gear selector plate lock clip, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  6. NHTSA campaign 13V094000

    Reported

    Power Train › Automatic Transmission › Lever and Linkage › Column Shift

    Model year 2013

    Nissan is recalling certain model year 2013 Titan trucks manufactured from January 22, 2013, through February 20, 2013; and model year 2013 NV vehicles manufactured from December 17, 2012, through February 20, 2013 and equipped with steering column-mounted transmission shift levers. Chemicals used in the manufacturing of the shift lever assembly may result in the malfunction of the brake shift interlock allowing the transmission shift lever to be shifted out of Park without depressing the brake pedal.

    Consequence:
    If the vehicle is unintentionally shifted out of park, it could roll away and lead to personal injury or a vehicle crash.
    Remedy:
    Nissan will notify owners, and dealers will remedy the vehicles, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  7. NHTSA campaign 11V592000

    Reported

    Engine and Engine Cooling

    Model year 2012

    Nissan is recalling certain model year 2011 Infiniti FX, model year 2012 Infiniti M, model year 2011-2012 Nissan Frontier, model year 2011-2012 Nissan Xterra, model year 2011-2012 Nissan Pathfinder, and model year 2012 Nissan NV vehicles. Some of the bolts that connect the engine oil cooler and the engine oil filter to the engine in these vehicles may have been manufactured to below specification strength. As a result, the bolt may break at the oil filter attachment point and can cause an engine oil leak.

    Consequence:
    If there is an engine oil leak, the engine oil pressure would drop and the engine could seize, increasing the risk of a crash.
    Remedy:
    Nissan will notify owners, and dealers will replace the connector bolts free of charge. The safety recall began on January 30, 2012. Owners may contact Nissan at 1-800-647-7261.

    Filed by Nissan North America, Inc.

  8. NHTSA campaign 11V408000

    Reported

    Air Bags › Frontal › Sensor/Control Module-Inactive

    Model year 2012

    Nissan is recalling certain model year 2012 Nissan Altima vehicles manufactured from June 15, 2011, through June 21, 2011 and model year 2012 Nissan NV vehicles manufactured from June 23, 2011, through June 28, 2011 because the air bag control unit (acu) was assembled incorrectly.

    Consequence:
    The affected acu will not operate as designed and this issue may cause the air bags not to inflate in a crash when they are designed to inflate. This could increase the risk of injury.
    Remedy:
    Nissan will replace the air bag control unit free of charge. The safety recall began on August 22, 2011. Owners may contact Nissan at 1-800-647-7261.

    Filed by Nissan North America, Inc.

Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Nissan NV questions

5 questions

How many recalls does the Nissan NV have?

NHTSA lists 8 vehicle recall campaigns for the Nissan NV, covering model years 2012 to 2021. The most recent, 20V188000, was reported on March 30, 2020 and is filed under “Air bags”. The 2012 model year is covered by the most campaigns (4).

Which Nissan NV model year has the most complaints?

The 2016 model year, with 17 of the 70 complaints in NHTSA’s file (24.3%). The next are 2018 (11) and 2014 (10). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Nissan NV complaint?

Electrical System is the component named most often: 10 complaints, or 14.3% of all 70. Air Bags (8) and Service Brakes (7) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Nissan NV?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Nissan dealer.

How many Nissan NV complaints report a crash, fire, injury or death?

Of the 70 complaints, 5 report a crash, 2 a fire, 4 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Nissan models

8 models · most complaints first

The Nissan models with the most NHTSA complaints, and the Nissan VIN decoder with every Nissan model page, WMI code and VIN note.

All Nissan models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.