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NHTSA recalls & complaints · 2018–2025

Mitsubishi Eclipse Cross recalls, complaints and VIN decoding

NHTSA lists 2 recall campaigns and 60 owner complaints for the Mitsubishi Eclipse Cross, covering model years 2018 to 2025. The 2018 model year drew the most complaints (19), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mitsubishi Eclipse Cross VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 2 recall campaigns on file
  • 60 owner complaints (unverified reports to NHTSA)
  • 7 model years with data (2018–2025)
  • most complaints: 2018 (19 for that model year)
  • top component: Electrical System (18 complaints)
  • latest recall 18V621000 (reported Sep 14, 2018)
  • 9 complaints reporting a crash (15.0%)
  • 2 complaints reporting a fire (3.3%)
  • 6 complaints reporting an injury (10.0%)
  • 1 complaint reporting a death (1.7%)

Mitsubishi Eclipse Cross complaints by model year

7 model years · NHTSA complaints

The 2018 model year has the most complaints: 19 of 60, or 31.7%. Next come 2019 (13) and 2022 (7). The fewest are for 2025, with 4 complaints.

Owner complaints per model yearHighest yearOther years
Mitsubishi Eclipse Cross owner complaints to NHTSA by model year, 2018–2025Column chart of 60 complaints across 8 model years. The highest is 2018 with 19. The full figures are in the table below the chart.2018: 19 complaints1920182019: 13 complaints1320192020: 5 complaints520202021: 0 complaints20212022: 7 complaints720222023: 5 complaints520232024: 7 complaints720242025: 4 complaints42025
Mitsubishi Eclipse Cross complaints by model year, with complaints reporting a crash, fire, injury or death
Mitsubishi Eclipse Cross complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2018191121
2019133030
202051100
202270000
202351000
202473010
202540000
All model years609261

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mitsubishi Eclipse Cross components

top 15 · NHTSA categories

Electrical System is the component named most often, in 18 complaints (30.0% of all 60), followed by Air Bags (11) and Engine (9).

Components named most often in Mitsubishi Eclipse Cross complaints (top 15)
Components named most often in Mitsubishi Eclipse Cross complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System1830.0%
Unknown or Other1220.0%
Air Bags1118.3%
Engine915.0%
Power Train915.0%
Service Brakes915.0%
Steering711.7%
Forward Collision Avoidance610.0%
Structure46.7%
Exterior Lighting35.0%
Fuel/Propulsion System35.0%
Lane Departure23.3%
Seats23.3%
Vehicle Speed Control23.3%
Wheels23.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mitsubishi Eclipse Cross recalls

2 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Eclipse Cross, newest first. The 2 campaigns cover model years 2018 to 2019. The 2018 model year appears in the most campaigns (2).

  • 2 recall campaigns
Mitsubishi Eclipse Cross recall campaigns covering each model year
2018: 2 campaigns2019: 1 campaign
Highlighted: the model year with the most campaigns.
  1. NHTSA campaign 18V621000

    Reported

    Forward Collision Avoidance › Adaptive Cruise Control; Electronic Stability Control (ESC); Electrical System › Software; Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip

    Model year 2018

    Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.

    Consequence:
    If the safety systems do not function as intended, it can increase the risk of a crash.
    Remedy:
    MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.

    Filed by Mitsubishi Motors North America, Inc.

  2. NHTSA campaign 18V620000

    Reported

    Forward Collision Avoidance › Software › Pedestrian/Cyclist/Object/Obstacle/ Recognition; Electrical System › Software

    Model years 2018–2019

    Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

    Consequence:
    If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
    Remedy:
    MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

    Filed by Mitsubishi Motors North America, Inc.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mitsubishi Eclipse Cross questions

5 questions

How many recalls does the Mitsubishi Eclipse Cross have?

NHTSA lists 2 vehicle recall campaigns for the Mitsubishi Eclipse Cross, covering model years 2018 to 2025. The most recent, 18V621000, was reported on September 14, 2018 and is filed under “Forward collision avoidance”. The 2018 model year is covered by the most campaigns (2).

Which Mitsubishi Eclipse Cross model year has the most complaints?

The 2018 model year, with 19 of the 60 complaints in NHTSA’s file (31.7%). The next are 2019 (13) and 2022 (7). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mitsubishi Eclipse Cross complaint?

Electrical System is the component named most often: 18 complaints, or 30.0% of all 60. Air Bags (11) and Engine (9) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mitsubishi Eclipse Cross?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mitsubishi dealer.

How many Mitsubishi Eclipse Cross complaints report a crash, fire, injury or death?

Of the 60 complaints, 9 report a crash, 2 a fire, 6 at least one injury and 1 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Mitsubishi models with the most NHTSA complaints, and the Mitsubishi VIN decoder with every Mitsubishi model page, WMI code and VIN note.

All Mitsubishi models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.