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NHTSA recalls & complaints · 2019–2020

Mercedes-Benz Sprinter (VS30) recalls, complaints and VIN decoding

NHTSA lists 15 recall campaigns and 8 owner complaints for the Mercedes-Benz Sprinter (VS30), covering model years 2019 to 2020. The 2019 and 2020 model years drew the most complaints (4 each), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz Sprinter (VS30) VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 15 recall campaigns on file
  • 8 owner complaints (unverified reports to NHTSA)
  • 2 model years with data (2019–2020)
  • most complaints: 2019, 2020 (4 for that model year)
  • top component: Electrical System (2 complaints)
  • latest recall 23V100000 (reported Feb 17, 2023)
  • 1 complaint reporting a crash (12.5%)
  • 1 complaint reporting a fire (12.5%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz Sprinter (VS30) complaints by model year

2 model years · NHTSA complaints

The 2019 and 2020 model years share the highest count, 4 complaints each.

Mercedes-Benz Sprinter (VS30) complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz Sprinter (VS30) complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201941100
202040000
All model years81100

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz Sprinter (VS30) components

top 11 · NHTSA categories

Electrical System is the component named most often, in 2 complaints (25.0% of all 8), followed by Equipment (2) and Power Train (2).

Components named most often in Mercedes-Benz Sprinter (VS30) complaints (top 11)
Components named most often in Mercedes-Benz Sprinter (VS30) complaints (top 11)
ComponentComplaintsShare of complaints
Electrical System225.0%
Equipment225.0%
Power Train225.0%
Back Over Prevention112.5%
Engine112.5%
Forward Collision Avoidance112.5%
Service Brakes112.5%
Structure112.5%
Trailer Hitches112.5%
Unknown or Other112.5%
Vehicle Speed Control112.5%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz Sprinter (VS30) recalls

15 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Sprinter (VS30), newest first. The 15 campaigns cover model years 2019 to 2020. The 2019 model year appears in the most campaigns (14).

  • 15 recall campaigns
  • 1 “Do Not Drive” advisory
Mercedes-Benz Sprinter (VS30) recall campaigns covering each model year
2019: 14 campaigns2020: 3 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 23V100000

    Reported

    Electrical System › Wiring › Fuses and Circuit Breakers; Visibility › Defroster/Defogger/HVAC System › Fan/Motor

    Model years 2019–2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.

    Consequence:
    A wiring harness that overheats increases the risk of a fire.
    Remedy:
    Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.

    Filed by Daimler Vans USA, LLC

  2. NHTSA campaign 21V854000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Disc

    Model year 2020

    Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.

    Consequence:
    The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
    Remedy:
    A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.

    Filed by Daimler Vans USA, LLC

  3. NHTSA campaign 21V360000

    Reported

    Electronic Stability Control (ESC) › Control Module › Software

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.

    Consequence:
    The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
    Remedy:
    Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.

    Filed by Daimler Vans USA, LLC

  4. NHTSA campaign 21V241000

    Reported

    Steering › Hydraulic Power Assist › Hose, Piping, and Connections

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

    Consequence:
    A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

    Filed by Daimler Vans USA, LLC

  5. NHTSA campaign 21V237000

    Reported

    Equipment › Other › Labels

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."

    Consequence:
    The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.
    Remedy:
    DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.

    Filed by Daimler Vans USA, LLC

  6. NHTSA campaign 20V756000

    Reported

    Equipment › Other › Owners/Service/Other Manual

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

    Consequence:
    If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
    Remedy:
    DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

    Filed by Daimler Vans USA, LLC

  7. NHTSA campaign 20V453000

    Reported

    Fuel System, Gasoline › Delivery › Fuel Pump

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected Sprinter vehicles from platform 907 (VS30) might have an open port on the fuel delivery module (fuel pump).

    Consequence:
    An open port on the fuel pump module may result in fuel leaking onto the roadway, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will check for the additional nozzle on the fuel pump and install a closure onto the nozzle as needed, free of charge. The recall began September 18, 2020. Owners may contact DVUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3KRASTUF.

    Filed by Daimler Vans USA, LLC

  8. NHTSA campaign 20V427000

    Reported

    Suspension › Rear; Suspension › Front › Stabilizer Bar

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

    Consequence:
    If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.

    Filed by Daimler Vans USA, LLC

  9. NHTSA campaign 20V426000

    Reported

    Suspension › Rear › Springs › Leaf Spring Assembly › Leaf

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle's handling. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

    Consequence:
    The incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEFSPRI.

    Filed by Daimler Vans USA, LLC

  10. NHTSA campaign 20V322000

    Reported

    Seats; Air Bags › Side/Window; Electrical System › Wiring

    Model years 2019–2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

    Consequence:
    If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
    Remedy:
    DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.

    Filed by Daimler Vans USA, LLC

Show 5 more recalls

  1. NHTSA campaign 20V180000

    Reported

    Equipment › Other › Owners/Service/Other Manual

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

    Consequence:
    If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

    Filed by Daimler Vans USA, LLC

  2. NHTSA campaign 20V181000

    Reported

    Structure › Frame and Members › Underbody Shields; Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

    Consequence:
    Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.

    Filed by Daimler Vans USA, LLC

  3. NHTSA campaign 19V908000

    Reported

    Equipment

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.

    Consequence:
    If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.

    Filed by Daimler Vans USA, LLC

  4. NHTSA campaign 19V121000

    Reported

    Exterior Lighting › Fog Lights

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles equipped with LED rear fog lights. The lights may not illuminate, despite the rear fog light switch being turned on.

    Consequence:
    The lack of functioning rear fog lamps prevents the enhanced visibility of the vehicle to other drivers on the road, increasing the risk of crash.
    Remedy:
    DVUSA will notify owners, and dealers will update the software settings of the control unit body controller, free of charge. The recall began April 18, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  5. NHTSA campaign 19V070000

    Reported

    Steering › Gear Box › Shaft Sector

    Model year 2019

    NHTSA “Do Not Drive” advisory: affected vehicles should not be driven until the recall repair is done.

    Daimler Vans USA, LLC (Daimler Vans) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The steering shaft that connects to the steering gear may disconnect without warning.

    Consequence:
    The steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.
    Remedy:
    Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.

    Filed by Daimler Vans USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz Sprinter (VS30) questions

5 questions

How many recalls does the Mercedes-Benz Sprinter (VS30) have?

NHTSA lists 15 vehicle recall campaigns for the Mercedes-Benz Sprinter (VS30), covering model years 2019 to 2020. The most recent, 23V100000, was reported on February 17, 2023 and is filed under “Electrical system”. The 2019 model year is covered by the most campaigns (14).

Which Mercedes-Benz Sprinter (VS30) model year has the most complaints?

The 2019 and 2020 model years tie, with 4 complaints each out of 8. Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mercedes-Benz Sprinter (VS30) complaint?

Electrical System is the component named most often: 2 complaints, or 25.0% of all 8. Equipment (2) and Power Train (2) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz Sprinter (VS30)?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz Sprinter (VS30) complaints report a crash, fire, injury or death?

Of the 8 complaints, 1 report a crash, 1 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mercedes-Benz models

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.