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NHTSA recalls & complaints · 2007–2025

Mercedes-Benz Sprinter 2500 recalls, complaints and VIN decoding

NHTSA lists 95 recall campaigns and 438 owner complaints for the Mercedes-Benz Sprinter 2500, covering model years 2007 to 2025. The 2020 model year drew the most complaints (80), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz Sprinter 2500 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 95 recall campaigns on file
  • 438 owner complaints (unverified reports to NHTSA)
  • 18 model years with data (2007–2025)
  • most complaints: 2020 (80 for that model year)
  • top component: Electrical System (68 complaints)
  • latest recall 25V725000 (reported Oct 24, 2025)
  • 17 complaints reporting a crash (3.9%)
  • 12 complaints reporting a fire (2.7%)
  • 7 complaints reporting an injury (1.6%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz Sprinter 2500 complaints by model year

18 model years · NHTSA complaints

The 2020 model year has the most complaints: 80 of 438, or 18.3%. Next come 2019 (67) and 2021 (45). The fewest are for 2009, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Mercedes-Benz Sprinter 2500 owner complaints to NHTSA by model year, 2007–2025Column chart of 438 complaints across 19 model years. The highest is 2020 with 80. The full figures are in the table below the chart.2007: 1 complaint120072008: 0 complaints20082009: 1 complaint120092010: 14 complaints1420102011: 14 complaints1420112012: 8 complaints820122013: 21 complaints2120132014: 38 complaints3820142015: 23 complaints2320152016: 28 complaints2820162017: 13 complaints1320172018: 14 complaints1420182019: 67 complaints6720192020: 80 complaints8020202021: 45 complaints4520212022: 40 complaints4020222023: 17 complaints1720232024: 12 complaints1220242025: 2 complaints22025
Show the figures for all 18 model years
Mercedes-Benz Sprinter 2500 complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz Sprinter 2500 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
200710000
200910000
2010140000
2011140000
201280000
2013210000
2014381400
2015231000
2016280100
2017130000
2018140000
2019678440
2020803100
2021452010
2022402020
2023170100
2024120100
202520000
All model years438171270

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz Sprinter 2500 components

top 15 · NHTSA categories

Electrical System is the component named most often, in 68 complaints (15.5% of all 438), followed by Engine (62) and Power Train (57).

Components named most often in Mercedes-Benz Sprinter 2500 complaints (top 15)
Components named most often in Mercedes-Benz Sprinter 2500 complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System6815.5%
Engine6214.2%
Power Train5713.0%
Unknown or Other5713.0%
Air Bags5612.8%
Steering4811.0%
Forward Collision Avoidance398.9%
Service Brakes388.7%
Vehicle Speed Control368.2%
Fuel/Propulsion System235.3%
Structure214.8%
Lane Departure204.6%
Seat Belts133.0%
Exterior Lighting112.5%
Wheels112.5%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz Sprinter 2500 recalls

95 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Sprinter 2500, newest first. The 95 campaigns cover model years 2007 to 2025. The 2019 model year appears in the most campaigns (42).

  • 95 recall campaigns
  • 2 over-the-air remedies
Mercedes-Benz Sprinter 2500 recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2007: 1 campaign2008: no campaigns2009: no campaigns
2010: 6 campaigns2011: 4 campaigns2012: 2 campaigns2013: 3 campaigns2014: 6 campaigns2015: 14 campaigns2016: 15 campaigns2017: 7 campaigns2018: 9 campaigns2019: 42 campaigns
2020: 22 campaigns2021: 18 campaigns2022: 7 campaigns2023: 7 campaigns2024: 4 campaigns2025: 1 campaign
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 25V725000

    Reported

    Structure › Frame and Members

    Model years 2023–2024

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.

    Consequence:
    Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
    Remedy:
    Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.

    Filed by Daimler Vans USA, LLC

  2. NHTSA campaign 25V712000

    Reported

    Forward Collision Avoidance › Sensing System › Radar

    Model year 2025

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.

    Consequence:
    An automatic emergency braking system that does not function as intended can increase the risk of a crash.
    Remedy:
    Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.

    Filed by Daimler Vans USA, LLC

  3. NHTSA campaign 25V609000

    Reported

    Structure › Frame and Members

    Model year 2024

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.

    Consequence:
    Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
    Remedy:
    Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

    Filed by Daimler Vans USA, LLC

  4. NHTSA campaign 25V135000

    Reported

    Parking Brake

    Model year 2024

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."

    Consequence:
    Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
    Remedy:
    Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.

    Filed by Daimler Vans USA, LLC

  5. NHTSA campaign 24V930000

    Reported

    Electrical System › Instrument Cluster/Panel

    Model years 2019–2022

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

    Consequence:
    A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
    Remedy:
    Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

    Filed by Daimler Vans USA, LLC

  6. NHTSA campaign 24V517000

    Reported

    Suspension › Rear › Springs › Leaf Spring Assembly › U-Bolt, Leaf Spring to Axle

    Model years 2023–2024

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

    Consequence:
    An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

    Filed by Daimler Vans USA, LLC

  7. NHTSA campaign 24V225000

    Reported

    Electrical System › Wiring

    Model year 2023

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

    Consequence:
    An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
    Remedy:
    Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

    Filed by Daimler Vans USA, LLC

  8. NHTSA campaign 24V166000

    Reported

    Electrical System › Wiring

    Model year 2023

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

    Consequence:
    A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
    Remedy:
    Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.

    Filed by Daimler Vans USA, LLC

  9. NHTSA campaign 23V876000

    Reported

    Structure › Critical Fasteners

    Model years 2019–2023

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

    Consequence:
    A detached partition wall can increase the risk of injury.
    Remedy:
    Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

    Filed by Daimler Vans USA, LLC

  10. NHTSA campaign 23V875000

    Reported

    Structure › Critical Fasteners

    Model years 2019–2021

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

    Consequence:
    Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
    Remedy:
    Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

    Filed by Daimler Vans USA, LLC

Show 85 more recalls

  1. NHTSA campaign 23V874000

    Reported

    Structure › Body

    Model year 2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

    Consequence:
    Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
    Remedy:
    Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.

    Filed by Daimler Vans USA, LLC

  2. NHTSA campaign 23V849000

    Reported

    Suspension › Front

    Model year 2023

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

    Consequence:
    A loss of steering control can increase the risk of a crash.
    Remedy:
    Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.

    Filed by Daimler Vans USA, LLC

  3. NHTSA campaign 23V806000

    Reported

    Structure › Body

    Model years 2021–2023

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

    Consequence:
    An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
    Remedy:
    Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

    Filed by Daimler Vans USA, LLC

  4. NHTSA campaign 23V444000

    Reported

    Fuel System, Gasoline › Delivery › Fuel Pump

    Model years 2021–2022

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

    Consequence:
    A loss of drive power can increase the risk of a crash.
    Remedy:
    Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

    Filed by Daimler Vans USA, LLC

  5. NHTSA campaign 23V204000

    Reported

    Electrical System › Instrument Cluster/Panel

    Model years 2019–2022

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

    Consequence:
    A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
    Remedy:
    Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

    Filed by Daimler Vans USA, LLC

  6. NHTSA campaign 23V101000

    Reported

    Electrical System › Wiring; Air Bags › Side/Window

    Model year 2022

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.

    Consequence:
    An air bag that does not deploy as intended increases the risk of injury in a crash.
    Remedy:
    Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.

    Filed by Daimler Vans USA, LLC

  7. NHTSA campaign 22V796000

    Reported

    Power Train › Automatic Transmission › Internal › Park Pawl

    Model years 2019–2022

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

    Consequence:
    Vehicle rollaway increases the risk of a crash.
    Remedy:
    Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

    Filed by Daimler Vans USA, LLC

  8. NHTSA campaign 22V491000

    Reported

    Electrical System › Wiring

    Model year 2021

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter 2500 vehicles. The generator wiring harness may be incorrectly connected to the electric power steering, which can result in an electrical surge.

    Consequence:
    An electrical surge can increase the risk of a fire.
    Remedy:
    Dealers will inspect and correct the wiring harness connection, as necessary, free of charge. Owner notification letters were mailed August 10, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS3LE54ELE.

    Filed by Daimler Vans USA, LLC

  9. NHTSA campaign 22V360000

    Reported

    Communication › Auto Crash Notification; Electrical System › Software

    Model years 2019–2021 · Over-the-air fix

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence:
    A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy:
    The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

    Filed by Daimler Vans USA, LLC

  10. NHTSA campaign 22V281000

    Reported

    Back Over Prevention › Display Function

    Model years 2019–2021

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
    Remedy:
    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

    Filed by Daimler Vans USA, LLC

  11. NHTSA campaign 22V131000

    Reported

    Suspension › Front › Springs › Torsion Bar

    Model year 2021

    Daimler Vans USA, LLC. (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The shim on the torsion bar was installed incorrectly during assembly.

    Consequence:
    An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.
    Remedy:
    Dealers will correct the position of the shim and replace the torsion bar linkages, free of charge. Owner notification letters were mailed August 16, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VADREH.

    Filed by Daimler Vans USA, LLC

  12. NHTSA campaign 22V073000

    Reported

    Equipment › Other › Labels

    Model year 2021

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

    Consequence:
    The operator may overload the vehicle, resulting in excessive tire wear and increasing the risk of a crash.
    Remedy:
    Dealers will inspect and replace, as necessary, the tire and loading information label. Additionally, tires will be inspected for excessive wear and replaced as necessary. All repairs will be conducted free of charge. Interim owner notifications were mailed to owners on March 4, 2022. Owner notification letters were mailed on March 21, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RE58HIN.

    Filed by Daimler Vans USA, LLC

  13. NHTSA campaign 21V972000

    Reported

    Electrical System › Software

    Model years 2019–2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

    Consequence:
    Unintentional vehicle movement can increase the risk of a crash.
    Remedy:
    Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

    Filed by Daimler Vans USA, LLC

  14. NHTSA campaign 21V934000

    Reported

    Structure

    Model year 2021

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.

    Consequence:
    Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
    Remedy:
    Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.

    Filed by Daimler Vans USA, LLC

  15. NHTSA campaign 21V933000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings; Structure › Body

    Model year 2021

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.

    Consequence:
    A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.
    Remedy:
    Dealers will inspect the condition and clearance of the brake hose, modify the fender liner trim, and replace the brake hose as necessary, free of charge. Owner notification letters were mailed on March 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAURAVE.

    Filed by Daimler Vans USA, LLC

  16. NHTSA campaign 21V779000

    Reported

    Electrical System › Wiring

    Model year 2021

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.

    Consequence:
    An electrical short can increase the risk of a fire.
    Remedy:
    Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.

    Filed by Daimler Vans USA, LLC

  17. NHTSA campaign 21V513000

    Reported

    Seat Belts › Rear/Other › Retractor; Seat Belts › Front › Retractor; Seat Belts

    Model year 2021

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Consequence:
    An unsecured child restraint system can increase the risk of injury during a crash.
    Remedy:
    Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  18. NHTSA campaign 21V411000

    Reported

    Electrical System › Software; Back Over Prevention › Display Function

    Model years 2019–2021 · Over-the-air fix

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
    Remedy:
    The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.

    Filed by Daimler Vans USA, LLC

  19. NHTSA campaign 21V410000

    Reported

    Air Bags › Passenger Side Frontal › Cushion; Electrical System

    Model years 2019–2021

    Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

    Consequence:
    Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
    Remedy:
    Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.

    Filed by Daimler Vans USA, LLC

  20. NHTSA campaign 21V359000

    Reported

    Structure › Body › Door › Hinge and Attachments

    Model year 2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

    Consequence:
    Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
    Remedy:
    Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

    Filed by Daimler Vans USA, LLC

  21. NHTSA campaign 21V241000

    Reported

    Steering › Hydraulic Power Assist › Hose, Piping, and Connections

    Model years 2019–2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

    Consequence:
    A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

    Filed by Daimler Vans USA, LLC

  22. NHTSA campaign 21V235000

    Reported

    Electrical System › Instrument Cluster/Panel

    Model years 2019–2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    Consequence:
    A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

    Filed by Daimler Vans USA, LLC

  23. NHTSA campaign 21V153000

    Reported

    Latches/Locks/Linkages › Doors › Lock

    Model years 2019–2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Consequence:
    In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
    Remedy:
    DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.

    Filed by Daimler Vans USA, LLC

  24. NHTSA campaign 21V152000

    Reported

    Service Brakes, Hydraulic › Pedals and Linkages

    Model years 2019–2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.

    Consequence:
    Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.

    Filed by Daimler Vans USA, LLC

  25. NHTSA campaign 21V077000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model years 2019–2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

    Filed by Daimler Vans USA, LLC

  26. NHTSA campaign 21V055000

    Reported

    Electrical System › Software

    Model years 2019–2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence:
    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
    Remedy:
    DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

    Filed by Daimler Vans USA, LLC

  27. NHTSA campaign 20V802000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Disc › Caliper

    Model years 2019–2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.

    Consequence:
    Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
    Remedy:
    DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

    Filed by Daimler Vans USA, LLC

  28. NHTSA campaign 20V772000

    Reported

    Structure › Body › Hood

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.

    Consequence:
    In the event of a crash, the hood could make contact with the windshield, entering the passenger compartment and increasing the risk of an injury.
    Remedy:
    DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.

    Filed by Daimler Vans USA, LLC

  29. NHTSA campaign 20V756000

    Reported

    Equipment › Other › Owners/Service/Other Manual

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

    Consequence:
    If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
    Remedy:
    DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

    Filed by Daimler Vans USA, LLC

  30. NHTSA campaign 20V663000

    Reported

    Steering › Hydraulic Power Assist › Hose, Piping, and Connections

    Model years 2015–2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

    Consequence:
    The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

    Filed by Daimler Vans USA, LLC

  31. NHTSA campaign 20V631000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings

    Model year 2020

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.

    Consequence:
    Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.

    Filed by Daimler Vans USA, LLC

  32. NHTSA campaign 20V595000

    Reported

    Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings

    Model years 2019–2020

    Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

    Consequence:
    A fuel leak can increase the risk of a fire.
    Remedy:
    DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.

    Filed by Daimler Vans USA, LLC

  33. NHTSA campaign 20V180000

    Reported

    Equipment › Other › Owners/Service/Other Manual

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

    Consequence:
    If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

    Filed by Daimler Vans USA, LLC

  34. NHTSA campaign 20V181000

    Reported

    Structure › Frame and Members › Underbody Shields; Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

    Consequence:
    Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.

    Filed by Daimler Vans USA, LLC

  35. NHTSA campaign 20V157000

    Reported

    Tires

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.

    Consequence:
    A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.

    Filed by Daimler Vans USA, LLC

  36. NHTSA campaign 20V156000

    Reported

    Equipment › Other › Labels

    Model years 2018–2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.

    Consequence:
    Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.

    Filed by Daimler Vans USA, LLC

  37. NHTSA campaign 20V155000

    Reported

    Equipment › Other › Labels

    Model years 2018–2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

    Consequence:
    With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.

    Filed by Daimler Vans USA, LLC

  38. NHTSA campaign 20V110000

    Reported

    Steering › Column

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.

    Consequence:
    If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.

    Filed by Daimler Vans USA, LLC

  39. NHTSA campaign 20V109000

    Reported

    Steering

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.

    Consequence:
    If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.

    Filed by Daimler Vans USA, LLC

  40. NHTSA campaign 20V079000

    Reported

    Engine and Engine Cooling › Exhaust System

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.

    Consequence:
    An exhaust gas leak in the engine compartment increases the risk of a fire.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FLABIND.

    Filed by Daimler Vans USA, LLC

  41. NHTSA campaign 20V078000

    Reported

    Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (EGR Valve); Engine and Engine Cooling › Exhaust System

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.

    Consequence:
    If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.

    Filed by Daimler Vans USA, LLC

  42. NHTSA campaign 19V908000

    Reported

    Equipment

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.

    Consequence:
    If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.

    Filed by Daimler Vans USA, LLC

  43. NHTSA campaign 19V798000

    Reported

    Fuel System, Diesel

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.

    Consequence:
    A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KRAFMOD.

    Filed by Daimler Vans USA, LLC

  44. NHTSA campaign 19V800000

    Reported

    Seats

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.

    Consequence:
    In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.
    Remedy:
    DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.

    Filed by Daimler Vans USA, LLC

  45. NHTSA campaign 19V716000

    Reported

    Structure › Body › Door

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

    Consequence:
    If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
    Remedy:
    DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

    Filed by Daimler Vans USA, LLC

  46. NHTSA campaign 19V695000

    Reported

    Air Bags › Air Bag/Restraint Control Module

    Model years 2018–2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Consequence:
    An inactive airbag system can increase the risk of injury in the event of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.

    Filed by Daimler Vans USA, LLC

  47. NHTSA campaign 19V693000

    Reported

    Unknown or Other

    Model years 2018–2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

    Consequence:
    Failure to identify loose safety related parts can increase the risk of crash and injury.
    Remedy:
    DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

    Filed by Daimler Vans USA, LLC

  48. NHTSA campaign 19V665000

    Reported

    Latches/Locks/Linkages › Hood › Latch

    Model years 2018–2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

    Consequence:
    A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

    Filed by Daimler Vans USA, LLC

  49. NHTSA campaign 19V591000

    Reported

    Exterior Lighting › Tail Lights › Switch; Exterior Lighting › Tail Lights

    Model year 2019

    Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.

    Consequence:
    Reduced taillight visibility increases the risk of a crash.
    Remedy:
    MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.

    Filed by Daimler Vans USA, LLC

  50. NHTSA campaign 19V507000

    Reported

    Visibility › Glass, Side/Rear

    Model years 2018–2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

    Consequence:
    In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

    Filed by Daimler Vans USA, LLC

  51. NHTSA campaign 19V309000

    Reported

    Exterior Lighting › Headlights › High/Low Beam Dimmer Switch

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.

    Consequence:
    Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.

    Filed by Daimler Vans USA, LLC

  52. NHTSA campaign 19V284000

    Reported

    Exterior Lighting › Headlights

    Model year 2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights. The sensor for the headlamp range adjustment may not have been mounted or calibrated, possibly causing unexpected changes in the headlamp lighting angle.

    Consequence:
    Unexpected changes in the headlamp lighting angle may affect the drivers visibility, increasing the risk of crash.
    Remedy:
    DVUSA will notify owners, and dealers will inspect and retrofit the sensor and correctly calibrate the rotation angle sensor, free of charge. The recall began June 11, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEDSENS.

    Filed by Daimler Vans USA, LLC

  53. NHTSA campaign 19V238000

    Reported

    Seats

    Model year 2015

    Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

    Consequence:
    In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
    Remedy:
    Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

    Filed by Daimler Vans USA, LLC

  54. NHTSA campaign 19V222000

    Reported

    Unknown or Other

    Model years 2018–2019

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

    Consequence:
    Failure to identify loose safety related parts can increase the risk of crash and injury.
    Remedy:
    DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

    Filed by Daimler Vans USA, LLC

  55. NHTSA campaign 19V004000

    Reported

    Air Bags › Frontal › Passenger Side › Inflator Module

    Model years 2014–2017

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  56. NHTSA campaign 19V003000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model years 2015–2017

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  57. NHTSA campaign 18V743000

    Reported

    Latches/Locks/Linkages › Doors › Latch

    Model year 2018

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

    Consequence:
    In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
    Remedy:
    DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  58. NHTSA campaign 18V288000

    Reported

    Structure › Body

    Model year 2017

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.

    Consequence:
    If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  59. NHTSA campaign 18V113000

    Reported

    Equipment › Other › Labels

    Model years 2016–2017

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.

    Consequence:
    The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  60. NHTSA campaign 18V032000

    Reported

    Air Bags › Frontal › Passenger Side › Inflator Module

    Model year 2013

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  61. NHTSA campaign 17V786000

    Reported

    Equipment

    Model years 2014–2017

    Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    Consequence:
    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
    Remedy:
    Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

    Filed by Daimler Vans USA, LLC

  62. NHTSA campaign 17V742000

    Reported

    Tires › Temporary/Emergency Spare Tire

    Model year 2017

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.

    Consequence:
    If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.

    Filed by Daimler Vans USA, LLC

  63. NHTSA campaign 17V650000

    Reported

    Equipment › Other › Labels

    Model year 2016

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

    Consequence:
    If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  64. NHTSA campaign 17V592000

    Reported

    Power Train › Driveline › Driveshaft

    Model year 2016

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.

    Consequence:
    A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
    Remedy:
    DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  65. NHTSA campaign 17V480000

    Reported

    Air Bags › Frontal › Passenger Side › Inflator Module

    Model year 2012

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Consequence:
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.

    Filed by Daimler Vans USA, LLC

  66. NHTSA campaign 17V479000

    Reported

    Air Bags › Frontal › Passenger Side › Inflator Module

    Model years 2010–2011

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Consequence:
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.

    Filed by Daimler Vans USA, LLC

  67. NHTSA campaign 17V364000

    Reported

    Equipment › Other › Labels

    Model year 2016

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.

    Consequence:
    Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Mercedes-Benz USA, LLC - DBA Sprinter

  68. NHTSA campaign 17V149000

    Reported

    Power Train › Driveline › Driveshaft

    Model year 2016

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.

    Consequence:
    If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.
    Remedy:
    DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  69. NHTSA campaign 17V094000

    Reported

    Power Train › Driveline › Driveshaft

    Model year 2015

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    Consequence:
    A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
    Remedy:
    DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  70. NHTSA campaign 17V093000

    Reported

    Air Bags

    Model years 2013–2016

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

    Consequence:
    If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
    Remedy:
    DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  71. NHTSA campaign 17V092000

    Reported

    Fuel System, Diesel

    Model year 2015

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    Consequence:
    Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.
    Remedy:
    DVUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on June 6, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  72. NHTSA campaign 16V853000

    Reported

    Seat Belts › Front › Anchorage

    Model year 2016

    Midwest Automotive Designs, LLC (Midwest) is recalling certain model year 2016 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2016, to September 30, 2016, equipped with certain left side seat adjusters, model number 486077 manufactured by Atwood. The affected seat adjusters may allow the seats to move in the event of a crash. As such, these adjusters fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages", and 207 "Seating Systems."

    Consequence:
    If the seat moves in the event of a crash, the seat occupant would be at an increased risk of injury.
    Remedy:
    Midwest will notify owners, and dealers will replace the left slide track, free of charge. The recall began on December 22, 2016. Owners may contact Midwest customer service at 1-574-522-4878.

    Filed by Daimler Vans USA, LLC

  73. NHTSA campaign 16V670000

    Reported

    Seat Belts › Rear/Other

    Model year 2016

    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.

    Consequence:
    If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.
    Remedy:
    DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall began on November 18, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  74. NHTSA campaign 16V351000

    Reported

    Structure › Body › Roof and Pillars

    Model years 2015–2016

    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.

    Consequence:
    If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
    Remedy:
    DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  75. NHTSA campaign 16V261000

    Reported

    Structure › Body

    Model years 2015–2016

    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.

    Consequence:
    If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
    Remedy:
    DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.

    Filed by Daimler Vans USA, LLC

  76. NHTSA campaign 16V093000

    Reported

    Equipment › Other › Labels

    Model years 2015–2016

    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.

    Consequence:
    The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
    Remedy:
    DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

    Filed by Daimler Vans USA, LLC

  77. NHTSA campaign 16V077000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model years 2010–2014

    Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

    Filed by Daimler Vans USA, LLC

  78. NHTSA campaign 15V261000

    Reported

    Engine and Engine Cooling › Engine › Diesel

    Model year 2015

    Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

    Consequence:
    Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
    Remedy:
    Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1-877-762-8267. Note: This recall is an expansion of 14V-764.

    Filed by Mercedes-Benz USA, LLC - DBA Sprinter

  79. NHTSA campaign 15V082000

    Reported

    Structure › Body › Door

    Model year 2015

    Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

    Consequence:
    If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
    Remedy:
    Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267.

    Filed by Mercedes-Benz USA, LLC - DBA Sprinter

  80. NHTSA campaign 14V764000

    Reported

    Engine and Engine Cooling › Engine › Diesel

    Model years 2014–2015

    Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

    Consequence:
    Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
    Remedy:
    Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

    Filed by Mercedes-Benz USA, LLC - DBA Sprinter

  81. NHTSA campaign 14V677000

    Reported

    Structure

    Model year 2014

    Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, "Occupant Protection in Interior Impact."

    Consequence:
    If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.
    Remedy:
    Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.

    Filed by SPRINTER ENGINEERING & COMPLIANCE SUPPOR

  82. NHTSA campaign 11V210000

    Reported

    Seat Belts

    Model years 2010–2011

    Mercedes-Benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of Federal Motor Vehicle Safety Standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." First, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.

    Consequence:
    In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
    Remedy:
    Mercedes-Benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on July 15, 2011. Owners may contact Mercedes-Benz at 843-695-5000.

    Filed by DAIMLERCHRYSLER MANUFACTURING INTL

  83. NHTSA campaign 10V655000

    Reported

    Structure

    Model years 2007, 2010

    Mercedes Benz is recalling certain model year 2007 and 2010 2500 and 3500 sprinter vehicles. The correct interior trim covering the a-pillars may not have been installed. If incorrect trim was installed on a vehicle, the vehicle would fail to comply with the requirements of Federal Motor Vehicle Safety Standard 201, "occupant protection in interior impact."

    Consequence:
    In the event of a vehicle crash, the vehicles may not provide the protection required by the standard if an occupant strikes the a-pillar trim.
    Remedy:
    Mercedes-Benz will check to see if the correct trim cover was installed and, if not, replace that trim cover with the correct one. This service will be performed free of charge. The safety recall is expected to begin during February 2011. Owners may contact Mercedes-Benz at 843-695-5000.

    Filed by SPRINTER ENGINEERING & COMPLIANCE SUPPOR

  84. NHTSA campaign 10V642000

    Reported

    Equipment

    Model years 2010–2011

    Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and Mercedes-Benz Sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.

    Consequence:
    The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.
    Remedy:
    Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on February 11, 2011. Owners may contact sprinter at 1-201-573-0600.

    Filed by SPRINTER ENGINEERING & COMPLIANCE SUPPOR

  85. NHTSA campaign 10V294000

    Reported

    Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap

    Model year 2010

    Sprinter is recalling certain model year 2009 and 2010 vehicles manufactured from November 2009 through March 2010 and sold under the Mercedes-Benz, freightliner, and Dodge brand name. The spring plate which attaches the oil filler neck to the cylinder-head cover may crack.

    Consequence:
    A crack in the spring plate may result in engine oil leaking into the engine compartment from the oil filler neck, possibly leading to the accumulation of dirt in the engine compartment with subsequent soiling of the road surface which could lead to a vehicle crash.
    Remedy:
    Dealers will replace the oil filler neck free of charge. Mercedes-Benz usa is handling the Mercedes-Benz and freightliner sprinter owner notification and remedy for this campaign, and Chrysler is handling the Dodge Sprinter owner notification and remedy for this campaign. The safety recall began on October 4, 2010. Mercedes-Benz and freightliner sprinter owners may contact mbusa, LLC at 1-877-762-8276, and Dodge Sprinter owners may contact Chrysler at 1-800-992-1997.

    Filed by SPRINTER ENGINEERING & COMPLIANCE SUPPOR

Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz Sprinter 2500 questions

5 questions

How many recalls does the Mercedes-Benz Sprinter 2500 have?

NHTSA lists 95 vehicle recall campaigns for the Mercedes-Benz Sprinter 2500, covering model years 2007 to 2025. The most recent, 25V725000, was reported on October 24, 2025 and is filed under “Structure”. The 2019 model year is covered by the most campaigns (42).

Which Mercedes-Benz Sprinter 2500 model year has the most complaints?

The 2020 model year, with 80 of the 438 complaints in NHTSA’s file (18.3%). The next are 2019 (67) and 2021 (45). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mercedes-Benz Sprinter 2500 complaint?

Electrical System is the component named most often: 68 complaints, or 15.5% of all 438. Engine (62) and Power Train (57) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz Sprinter 2500?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz Sprinter 2500 complaints report a crash, fire, injury or death?

Of the 438 complaints, 17 report a crash, 12 a fire, 7 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mercedes-Benz models

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.