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NHTSA recalls & complaints · 2015–2017

Mercedes-Benz S550E recalls, complaints and VIN decoding

NHTSA lists 7 recall campaigns and 7 owner complaints for the Mercedes-Benz S550E, covering model years 2015 to 2017. Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz S550E VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 7 recall campaigns on file
  • 7 owner complaints (unverified reports to NHTSA)
  • 2 model years with data (2015–2017)
  • top component: Electrical System (2 complaints)
  • latest recall 23V854000 (reported Dec 15, 2023)
  • 1 complaint reporting a crash (14.3%)
  • 0 complaints reporting a fire (0.0%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz S550E complaints by model year

1 model year · NHTSA complaints

All 7 complaints are for the 2015 model year.

Mercedes-Benz S550E complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz S550E complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201571000

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz S550E components

top 7 · NHTSA categories

Electrical System is the component named most often, in 2 complaints (28.6% of all 7), followed by Fuel/Propulsion System (2) and Electronic Stability Control (ESC) (1). Another 3 complaints are filed under NHTSA’s “Unknown or Other” category.

Components named most often in Mercedes-Benz S550E complaints (top 7)
Components named most often in Mercedes-Benz S550E complaints (top 7)
ComponentComplaintsShare of complaints
Unknown or Other342.9%
Electrical System228.6%
Fuel/Propulsion System228.6%
Electronic Stability Control (ESC)114.3%
Service Brakes, Hydraulic114.3%
Steering114.3%
Tires114.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz S550E recalls

7 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name S550E, newest first. The 7 campaigns cover model years 2015 to 2017. The 2015 model year appears in the most campaigns (4).

  • 7 recall campaigns
  • 2 over-the-air remedies
Mercedes-Benz S550E recall campaigns covering each model year
2015: 4 campaigns2016: no campaigns2017: 3 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 23V854000

    Reported

    Structure › Body › Roof and Pillars

    Model year 2015

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

    Consequence:
    A detached roof panel can become a road hazard, increasing the risk of a crash.
    Remedy:
    Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 21V058000

    Reported

    Communication › Auto Crash Notification; Electrical System › Software

    Model year 2017 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence:
    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
    Remedy:
    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Filed by Mercedes-Benz USA, LLC

  3. NHTSA campaign 19V787000

    Reported

    Communication

    Model year 2015 · Over-the-air fix

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

    Consequence:
    An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
    Remedy:
    MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

    Filed by Mercedes-Benz USA, LLC

  4. NHTSA campaign 17V816000

    Reported

    Latches/Locks/Linkages › Doors › Latch

    Model year 2017

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

    Consequence:
    If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
    Remedy:
    MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

    Filed by Mercedes-Benz USA, LLC

  5. NHTSA campaign 17V714000

    Reported

    Steering › Electric Power Assist System

    Model year 2017

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.

    Consequence:
    If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

    Filed by Mercedes-Benz USA, LLC

  6. NHTSA campaign 15V796000

    Reported

    Hybrid Propulsion System; Electrical System

    Model year 2015

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured April 24, 2015, to June 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.

    Consequence:
    If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on January 27, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

  7. NHTSA campaign 15V647000

    Reported

    Fuel System, Gasoline › Delivery

    Model year 2015

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured May 13, 2013 to April 22, 2015. In the affected vehicles, after driving in electric mode, the fuel pump output may be insufficient to restart the gasoline engine and the vehicle will stall.

    Consequence:
    A vehicle stall increases the risk of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will update the fuel system control unit software, free of charge. The recall is expected to begin in November 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz S550E questions

4 questions

How many recalls does the Mercedes-Benz S550E have?

NHTSA lists 7 vehicle recall campaigns for the Mercedes-Benz S550E, covering model years 2015 to 2017. The most recent, 23V854000, was reported on December 15, 2023 and is filed under “Structure”. The 2015 model year is covered by the most campaigns (4).

What is the most common Mercedes-Benz S550E complaint?

Electrical System is the component named most often: 2 complaints, or 28.6% of all 7. Fuel/Propulsion System (2) and Electronic Stability Control (ESC) (1) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz S550E?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz S550E complaints report a crash, fire, injury or death?

Of the 7 complaints, 1 report a crash, 0 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mercedes-Benz models

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.