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NHTSA recalls & complaints · 2015–2017

Mercedes-Benz S550 4MATIC recalls, complaints and VIN decoding

NHTSA lists 4 recall campaigns and 19 owner complaints for the Mercedes-Benz S550 4MATIC, covering model years 2015 to 2017. The 2016 model year drew the most complaints (11), and Visibility/Wiper is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz S550 4MATIC VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 4 recall campaigns on file
  • 19 owner complaints (unverified reports to NHTSA)
  • 3 model years with data (2015–2017)
  • most complaints: 2016 (11 for that model year)
  • top component: Visibility/Wiper (3 complaints)
  • latest recall 19V787000 (reported Nov 1, 2019)
  • 2 complaints reporting a crash (10.5%)
  • 0 complaints reporting a fire (0.0%)
  • 1 complaint reporting an injury (5.3%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz S550 4MATIC complaints by model year

3 model years · NHTSA complaints

The 2016 model year has the most complaints: 11 of 19, or 57.9%. Next come 2015 (6) and 2017 (2).

Owner complaints per model yearHighest yearOther years
Mercedes-Benz S550 4MATIC owner complaints to NHTSA by model year, 2015–2017Column chart of 19 complaints across 3 model years. The highest is 2016 with 11. The full figures are in the table below the chart.2015: 6 complaints620152016: 11 complaints1120162017: 2 complaints22017
Mercedes-Benz S550 4MATIC complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz S550 4MATIC complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201562010
2016110000
201720000
All model years192010

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz S550 4MATIC components

top 10 · NHTSA categories

Visibility/Wiper is the component named most often, in 3 complaints (15.8% of all 19), followed by Wheels (3) and Air Bags (2). Another 7 complaints are filed under NHTSA’s “Unknown or Other” category.

Components named most often in Mercedes-Benz S550 4MATIC complaints (top 10)
Components named most often in Mercedes-Benz S550 4MATIC complaints (top 10)
ComponentComplaintsShare of complaints
Unknown or Other736.8%
Visibility/Wiper315.8%
Wheels315.8%
Air Bags210.5%
Service Brakes210.5%
Vehicle Speed Control210.5%
Visibility210.5%
Power Train15.3%
Seat Belts15.3%
Structure15.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz S550 4MATIC recalls

4 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name S550 4MATIC, newest first. The 4 campaigns cover model years 2015 to 2017. The 2015 and 2017 model years appear in the most campaigns (2 each).

  • 4 recall campaigns
  • 1 over-the-air remedy
Mercedes-Benz S550 4MATIC recall campaigns covering each model year
2015: 2 campaigns2016: 1 campaign2017: 2 campaigns
Highlighted: the model years with the most campaigns.

  1. NHTSA campaign 19V787000

    Reported

    Communication

    Model years 2015–2016 · Over-the-air fix

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

    Consequence:
    An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
    Remedy:
    MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 17V816000

    Reported

    Latches/Locks/Linkages › Doors › Latch

    Model year 2017

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

    Consequence:
    If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
    Remedy:
    MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

    Filed by Mercedes-Benz USA, LLC

  3. NHTSA campaign 17V251000

    Reported

    Seat Belts › Pretensioner

    Model year 2017

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mercedes-Maybach S550 4Matic, and Mercedes-Maybach S600 vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 209, "Seat Belt Assemblies."

    Consequence:
    If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
    Remedy:
    MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

  4. NHTSA campaign 15V657000

    Reported

    Seat Belts › Front

    Model year 2015

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 4Matic Coupe, AMG S63 4Matic Coupe, and AMG S65 vehicles manufactured January 27, 2014, to April 2, 2015. In the affected vehicles, left-side front seat belts may have been installed on the right-side and vice versa. As a result, the installation angle may be incorrect, affecting the seat belt locking behavior. Additionally, the child seat restraint function for the passenger seat would not be available. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and FMVSS number 209, "Seat Belt Assemblies."

    Consequence:
    If the seat belt is installed improperly, it may not properly restrain the seat occupant in the event of a crash, increasing the risk of injury.
    Remedy:
    MBUSA will notify owners, and dealers will inspect the installation of the seat belts, correcting them as necessary, free of charge. The recall began on October 30, 2015. MBUSA's recall number is 2015100002. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz S550 4MATIC questions

5 questions

How many recalls does the Mercedes-Benz S550 4MATIC have?

NHTSA lists 4 vehicle recall campaigns for the Mercedes-Benz S550 4MATIC, covering model years 2015 to 2017. The most recent, 19V787000, was reported on November 1, 2019 and is filed under “Communication”. The 2015 and 2017 model years are covered by the most campaigns (2 each).

Which Mercedes-Benz S550 4MATIC model year has the most complaints?

The 2016 model year, with 11 of the 19 complaints in NHTSA’s file (57.9%). The next are 2015 (6) and 2017 (2). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mercedes-Benz S550 4MATIC complaint?

Visibility/Wiper is the component named most often: 3 complaints, or 15.8% of all 19. Wheels (3) and Air Bags (2) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz S550 4MATIC?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz S550 4MATIC complaints report a crash, fire, injury or death?

Of the 19 complaints, 2 report a crash, 0 a fire, 1 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mercedes-Benz models

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.