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NHTSA recalls & complaints · 2020–2021

Mercedes-Benz GLE 580 recalls, complaints and VIN decoding

NHTSA lists 14 recall campaigns and 7 owner complaints for the Mercedes-Benz GLE 580, covering model years 2020 to 2021. The 2020 model year drew the most complaints (5), and Forward Collision Avoidance is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz GLE 580 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 14 recall campaigns on file
  • 7 owner complaints (unverified reports to NHTSA)
  • 2 model years with data (2020–2021)
  • most complaints: 2020 (5 for that model year)
  • top component: Forward Collision Avoidance (2 complaints)
  • latest recall 24V207000 (reported Mar 15, 2024)
  • 0 complaints reporting a crash (0.0%)
  • 0 complaints reporting a fire (0.0%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz GLE 580 complaints by model year

2 model years · NHTSA complaints

The 2020 model year has the most complaints: 5 of 7, or 71.4%. Next come 2021 (2).

Mercedes-Benz GLE 580 complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz GLE 580 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
202050000
202120000
All model years70000

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz GLE 580 components

top 11 · NHTSA categories

Forward Collision Avoidance is the component named most often, in 2 complaints (28.6% of all 7), followed by Service Brakes (2) and Vehicle Speed Control (2).

Components named most often in Mercedes-Benz GLE 580 complaints (top 11)
Components named most often in Mercedes-Benz GLE 580 complaints (top 11)
ComponentComplaintsShare of complaints
Forward Collision Avoidance228.6%
Service Brakes228.6%
Vehicle Speed Control228.6%
Electrical System114.3%
Engine114.3%
Fuel/Propulsion System114.3%
Power Train114.3%
Seats114.3%
Suspension114.3%
Tires114.3%
Wheels114.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz GLE 580 recalls

14 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name GLE 580, newest first. The 14 campaigns cover model years 2020 to 2021. The 2020 model year appears in the most campaigns (12).

  • 14 recall campaigns
  • 3 over-the-air remedies
Mercedes-Benz GLE 580 recall campaigns covering each model year
2020: 12 campaigns2021: 7 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 24V207000

    Reported

    Electrical System › Wiring

    Model years 2020–2021

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

    Consequence:
    An overheated ground connection can increase the risk of a fire.
    Remedy:
    Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 23V445000

    Reported

    Fuel System, Gasoline › Delivery › Fuel Pump

    Model year 2021

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

    Consequence:
    A loss of drive power can increase the risk of a crash.
    Remedy:
    Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

    Filed by Mercedes-Benz USA, LLC

  3. NHTSA campaign 23V177000

    Reported

    Visibility › Defroster/Defogger/HVAC System

    Model year 2020

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

    Consequence:
    Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
    Remedy:
    Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

    Filed by Mercedes-Benz USA, LLC

  4. NHTSA campaign 22V680000

    Reported

    Structure › Body

    Model years 2020–2021

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

    Consequence:
    Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
    Remedy:
    Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

    Filed by Mercedes-Benz USA, LLC

  5. NHTSA campaign 22V365000

    Reported

    Communication › Auto Crash Notification; Electrical System › Software

    Model years 2020–2021 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence:
    A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy:
    The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Filed by Mercedes-Benz USA, LLC

  6. NHTSA campaign 22V231000

    Reported

    Electrical System › Wiring › Interior/Under Dash

    Model years 2020–2021

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

    Consequence:
    An overheated electrical cable can increase the risk of a fire.
    Remedy:
    Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.

    Filed by Mercedes-Benz USA, LLC

  7. NHTSA campaign 21V832000

    Reported

    Visibility › Glass, Side/Rear

    Model year 2021

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.

    Consequence:
    Detached rear glass can become a road hazard, increasing the risk of a crash.
    Remedy:
    Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

  8. NHTSA campaign 21V509000

    Reported

    Exterior Lighting › Headlights

    Model year 2020

    Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Consequence:
    Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
    Remedy:
    Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

  9. NHTSA campaign 21V354000

    Reported

    Back Over Prevention › Sensing System › Camera; Electrical System › Software

    Model years 2020–2021 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
    Remedy:
    The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

    Filed by Mercedes-Benz USA, LLC

  10. NHTSA campaign 21V288000

    Reported

    Equipment › Appliance › Air Conditioner

    Model year 2020

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

    Consequence:
    Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
    Remedy:
    Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.

    Filed by Mercedes-Benz USA, LLC

Show 4 more recalls

  1. NHTSA campaign 21V071000

    Reported

    Electronic Stability Control (ESC) › Control Module › Software

    Model year 2020

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

    Consequence:
    If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 21V058000

    Reported

    Communication › Auto Crash Notification; Electrical System › Software

    Model year 2020 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence:
    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
    Remedy:
    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Filed by Mercedes-Benz USA, LLC

  3. NHTSA campaign 20V671000

    Reported

    Seat Belts › Rear/Other › Buckle Assembly

    Model year 2020

    Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.

    Consequence:
    An unrestrained occupant has an increased risk of injury in the event of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.

    Filed by Mercedes-Benz USA, LLC

  4. NHTSA campaign 20V626000

    Reported

    Steering › Electric Power Assist System; Visibility › Windshield Wiper/Washer › Motor; Exterior Lighting › Headlights; Electrical System › Wiring

    Model year 2020

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

    Consequence:
    If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.

    Filed by Mercedes-Benz USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz GLE 580 questions

5 questions

How many recalls does the Mercedes-Benz GLE 580 have?

NHTSA lists 14 vehicle recall campaigns for the Mercedes-Benz GLE 580, covering model years 2020 to 2021. The most recent, 24V207000, was reported on March 15, 2024 and is filed under “Electrical system”. The 2020 model year is covered by the most campaigns (12).

Which Mercedes-Benz GLE 580 model year has the most complaints?

The 2020 model year, with 5 of the 7 complaints in NHTSA’s file (71.4%). The next is 2021 (2). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mercedes-Benz GLE 580 complaint?

Forward Collision Avoidance is the component named most often: 2 complaints, or 28.6% of all 7. Service Brakes (2) and Vehicle Speed Control (2) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz GLE 580?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz GLE 580 complaints report a crash, fire, injury or death?

Of the 7 complaints, 0 report a crash, 0 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mercedes-Benz models

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.