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NHTSA recalls & complaints · 2018–2020

Mercedes-Benz GLC 350 recalls, complaints and VIN decoding

NHTSA lists 3 recall campaigns and 8 owner complaints for the Mercedes-Benz GLC 350, covering model years 2018 to 2020. The 2019 model year drew the most complaints (5), and Engine is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz GLC 350 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 3 recall campaigns on file
  • 8 owner complaints (unverified reports to NHTSA)
  • 3 model years with data (2018–2020)
  • most complaints: 2019 (5 for that model year)
  • top component: Engine (5 complaints)
  • latest recall 22V365000 (reported May 20, 2022)
  • 1 complaint reporting a crash (12.5%)
  • 1 complaint reporting a fire (12.5%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz GLC 350 complaints by model year

3 model years · NHTSA complaints

The 2019 model year has the most complaints: 5 of 8, or 62.5%. Next come 2018 (2) and 2020 (1).

Owner complaints per model yearHighest yearOther years
Mercedes-Benz GLC 350 owner complaints to NHTSA by model year, 2018–2020Column chart of 8 complaints across 3 model years. The highest is 2019 with 5. The full figures are in the table below the chart.2018: 2 complaints220182019: 5 complaints520192020: 1 complaint12020
Mercedes-Benz GLC 350 complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz GLC 350 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201820000
201951000
202010100
All model years81100

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz GLC 350 components

top 9 · NHTSA categories

Engine is the component named most often, in 5 complaints (62.5% of all 8), followed by Electrical System (3) and Communication (1).

Components named most often in Mercedes-Benz GLC 350 complaints (top 9)
Components named most often in Mercedes-Benz GLC 350 complaints (top 9)
ComponentComplaintsShare of complaints
Engine562.5%
Electrical System337.5%
Unknown or Other225.0%
Communication112.5%
Engine and Engine Cooling112.5%
Fuel/Propulsion System112.5%
Service Brakes112.5%
Structure112.5%
Vehicle Speed Control112.5%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz GLC 350 recalls

3 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name GLC 350, newest first. The 3 campaigns cover model years 2018 to 2020. The 2019 model year appears in the most campaigns (3).

  • 3 recall campaigns
  • 2 over-the-air remedies
Mercedes-Benz GLC 350 recall campaigns covering each model year
2018: 1 campaign2019: 3 campaigns2020: 2 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 22V365000

    Reported

    Communication › Auto Crash Notification; Electrical System › Software

    Model years 2019–2020 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence:
    A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy:
    The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 21V072000

    Reported

    Communication › Auto Crash Notification; Communication

    Model year 2019

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

    Consequence:
    A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy:
    MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

    Filed by Mercedes-Benz USA, LLC

  3. NHTSA campaign 21V058000

    Reported

    Communication › Auto Crash Notification; Electrical System › Software

    Model years 2018–2020 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence:
    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
    Remedy:
    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Filed by Mercedes-Benz USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz GLC 350 questions

5 questions

How many recalls does the Mercedes-Benz GLC 350 have?

NHTSA lists 3 vehicle recall campaigns for the Mercedes-Benz GLC 350, covering model years 2018 to 2020. The most recent, 22V365000, was reported on May 20, 2022 and is filed under “Communication”. The 2019 model year is covered by the most campaigns (3).

Which Mercedes-Benz GLC 350 model year has the most complaints?

The 2019 model year, with 5 of the 8 complaints in NHTSA’s file (62.5%). The next are 2018 (2) and 2020 (1). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mercedes-Benz GLC 350 complaint?

Engine is the component named most often: 5 complaints, or 62.5% of all 8. Electrical System (3) and Communication (1) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz GLC 350?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz GLC 350 complaints report a crash, fire, injury or death?

Of the 8 complaints, 1 report a crash, 1 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mercedes-Benz models

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.