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NHTSA recalls & complaints · 2024–2025

Mercedes-Benz eSprinter recalls, complaints and VIN decoding

NHTSA lists 3 recall campaigns and 2 owner complaints for the Mercedes-Benz eSprinter, covering model years 2024 to 2025. Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz eSprinter VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 3 recall campaigns on file
  • 2 owner complaints (unverified reports to NHTSA)
  • 2 model years with data (2024–2025)
  • top component: Electrical System (1 complaint)
  • latest recall 26V099000 (reported Feb 20, 2026)
  • 0 complaints reporting a crash (0.0%)
  • 0 complaints reporting a fire (0.0%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz eSprinter complaints by model year

1 model year · NHTSA complaints

All 2 complaints are for the 2024 model year.

Mercedes-Benz eSprinter complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz eSprinter complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
202420000

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz eSprinter components

top 3 · NHTSA categories

Electrical System is the component named most often, in 1 complaint (50.0% of all 2), followed by Power Train (1) and Structure (1).

Components named most often in Mercedes-Benz eSprinter complaints (top 3)
Components named most often in Mercedes-Benz eSprinter complaints (top 3)
ComponentComplaintsShare of complaints
Electrical System150.0%
Power Train150.0%
Structure150.0%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz eSprinter recalls

3 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name eSprinter, newest first. The 3 campaigns cover model years 2024 to 2025. The 2024 model year appears in the most campaigns (2).

  • 3 recall campaigns
Mercedes-Benz eSprinter recall campaigns covering each model year
2024: 2 campaigns2025: 1 campaign
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 26V099000

    Reported

    Back Over Prevention › Warnings › External/Pedestrian Alert

    Model year 2025

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz eSprinter vehicles. The vehicles fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Consequence:
    Insufficient pedestrian warning sounds may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
    Remedy:
    Dealers will update the software for the pedestrian warning sounds, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is V3EAVASOU. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning February 20, 2026.

    Filed by Daimler Vans USA, LLC

  2. NHTSA campaign 25V090000

    Reported

    Power Train › Axle Assembly; Parking Brake › Driveline

    Model year 2024

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. The welds on the helical gear within the rear axle drivetrain may fail, causing a loss of drive power.

    Consequence:
    A loss of drive power increases the risk of a crash. In addition, drivetrain failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.
    Remedy:
    Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI.

    Filed by Daimler Vans USA, LLC

  3. NHTSA campaign 24V316000

    Reported

    Electronic Stability Control (ESC) › Control Module › Software

    Model year 2024

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

    Consequence:
    Extended stopping distance can increase the risk of a crash.
    Remedy:
    Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.

    Filed by Daimler Vans USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz eSprinter questions

4 questions

How many recalls does the Mercedes-Benz eSprinter have?

NHTSA lists 3 vehicle recall campaigns for the Mercedes-Benz eSprinter, covering model years 2024 to 2025. The most recent, 26V099000, was reported on February 20, 2026 and is filed under “Back over prevention”. The 2024 model year is covered by the most campaigns (2).

What is the most common Mercedes-Benz eSprinter complaint?

Electrical System is the component named most often: 1 complaint, or 50.0% of all 2. Power Train (1) and Structure (1) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz eSprinter?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz eSprinter complaints report a crash, fire, injury or death?

Of the 2 complaints, 0 report a crash, 0 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mercedes-Benz models

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.