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NHTSA recalls & complaints · 2022–2024

Mercedes-Benz EQS 580 recalls, complaints and VIN decoding

NHTSA lists 14 recall campaigns and 18 owner complaints for the Mercedes-Benz EQS 580, covering model years 2022 to 2024. The 2023 model year drew the most complaints (11), and Forward Collision Avoidance is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz EQS 580 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 14 recall campaigns on file
  • 18 owner complaints (unverified reports to NHTSA)
  • 3 model years with data (2022–2024)
  • most complaints: 2023 (11 for that model year)
  • top component: Forward Collision Avoidance (10 complaints)
  • latest recall 24V372000 (reported May 28, 2024)
  • 1 complaint reporting a crash (5.6%)
  • 1 complaint reporting a fire (5.6%)
  • 2 complaints reporting an injury (11.1%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz EQS 580 complaints by model year

3 model years · NHTSA complaints

The 2023 model year has the most complaints: 11 of 18, or 61.1%. Next come 2022 (6) and 2024 (1).

Owner complaints per model yearHighest yearOther years
Mercedes-Benz EQS 580 owner complaints to NHTSA by model year, 2022–2024Column chart of 18 complaints across 3 model years. The highest is 2023 with 11. The full figures are in the table below the chart.2022: 6 complaints620222023: 11 complaints1120232024: 1 complaint12024
Mercedes-Benz EQS 580 complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz EQS 580 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
202260110
2023111010
202410000
All model years181120

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz EQS 580 components

top 10 · NHTSA categories

Forward Collision Avoidance is the component named most often, in 10 complaints (55.6% of all 18), followed by Service Brakes (4) and Electrical System (3).

Components named most often in Mercedes-Benz EQS 580 complaints (top 10)
Components named most often in Mercedes-Benz EQS 580 complaints (top 10)
ComponentComplaintsShare of complaints
Forward Collision Avoidance1055.6%
Unknown or Other738.9%
Service Brakes422.2%
Electrical System316.7%
Seat Belts211.1%
Back Over Prevention15.6%
Lane Departure15.6%
Power Train15.6%
Visibility/Wiper15.6%
Wheels15.6%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz EQS 580 recalls

14 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name EQS 580, newest first. The 14 campaigns cover model years 2022 to 2024. The 2022 model year appears in the most campaigns (12).

  • 14 recall campaigns
Mercedes-Benz EQS 580 recall campaigns covering each model year
2022: 12 campaigns2023: 3 campaigns2024: 2 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 24V372000

    Reported

    Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (BMS/BECM) › Software

    Model year 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

    Consequence:
    A sudden loss of drive power increases the risk of a crash.
    Remedy:
    Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 24V115000

    Reported

    Electrical System › Wiring › Fuses and Circuit Breakers

    Model years 2023–2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

    Consequence:
    An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
    Remedy:
    Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

    Filed by Mercedes-Benz USA, LLC

  3. NHTSA campaign 23V464000

    Reported

    Seat Belts › Rear/Other › Buckle Assembly

    Model year 2022

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.

    Consequence:
    Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.
    Remedy:
    Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.

    Filed by Mercedes-Benz USA, LLC

  4. NHTSA campaign 23V405000

    Reported

    Electrical System › Propulsion System

    Model years 2022–2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

    Consequence:
    A loss of drive power can increase the risk of a crash.
    Remedy:
    Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

    Filed by Mercedes-Benz USA, LLC

  5. NHTSA campaign 23V360000

    Reported

    Electronic Stability Control (ESC) › Control Module › Software

    Model year 2022

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.

    Consequence:
    Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.
    Remedy:
    Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.

    Filed by Mercedes-Benz USA, LLC

  6. NHTSA campaign 23V309000

    Reported

    Electrical System › Propulsion System › Traction Battery Thermal › Management › Software

    Model years 2022–2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

    Consequence:
    A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
    Remedy:
    Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

    Filed by Mercedes-Benz USA, LLC

  7. NHTSA campaign 23V074000

    Reported

    Electrical System › ADAS › Driver Monitoring › Camera/Sensor; Visibility › Rearview Mirrors/Devices › Interior; Visibility › Windshield

    Model year 2022

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS580 vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach, impairing front passenger air bag deployment and various assistance systems, including Adaptive Cruise Control (DISTRONIC) with active steering assist, Brake Assists with pedestrian detection, Lane Keeping Assists, Traffic Sign Assist, Augmented Reality function and Rain and Light Sensors.

    Consequence:
    Impaired deployment of an air bag can increase the risk of injury. Impaired driver assistance safety systems can increase the risk of a crash.
    Remedy:
    Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror as necessary, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030002.

    Filed by Mercedes-Benz USA, LLC

  8. NHTSA campaign 22V493000

    Reported

    Back Over Prevention › Display Function

    Model year 2022

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
    Remedy:
    Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.

    Filed by Mercedes-Benz USA, LLC

  9. NHTSA campaign 22V467000

    Reported

    Structure › Body › Bumpers; Structure › Frame and Members

    Model year 2022

    Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.

    Consequence:
    A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.
    Remedy:
    Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.

    Filed by Mercedes-Benz USA, LLC

  10. NHTSA campaign 22V190000

    Reported

    Communication › Auto Crash Notification; Electrical System › Software

    Model year 2022

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.

    Consequence:
    A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
    Remedy:
    Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

Show 4 more recalls

  1. NHTSA campaign 22V189000

    Reported

    Steering › Steering Wheel/Handle Bar

    Model year 2022

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

    Consequence:
    Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
    Remedy:
    Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 22V167000

    Reported

    Exterior Lighting › Hazard Flashing Warning Lights; Exterior Lighting › Turn Signal; Exterior Lighting › Back Up Lights

    Model year 2022

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.

    Consequence:
    Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
    Remedy:
    Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.

    Filed by Mercedes-Benz USA, LLC

  3. NHTSA campaign 22V112000

    Reported

    Structure › Frame and Members; Electrical System

    Model year 2022

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured.

    Consequence:
    Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.
    Remedy:
    Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.

    Filed by Mercedes-Benz USA, LLC

  4. NHTSA campaign 21V931000

    Reported

    Electrical System › Software

    Model year 2022

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.

    Consequence:
    Driver distraction can increase the risk of a crash.
    Remedy:
    MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz EQS 580 questions

5 questions

How many recalls does the Mercedes-Benz EQS 580 have?

NHTSA lists 14 vehicle recall campaigns for the Mercedes-Benz EQS 580, covering model years 2022 to 2024. The most recent, 24V372000, was reported on May 28, 2024 and is filed under “Electrical system”. The 2022 model year is covered by the most campaigns (12).

Which Mercedes-Benz EQS 580 model year has the most complaints?

The 2023 model year, with 11 of the 18 complaints in NHTSA’s file (61.1%). The next are 2022 (6) and 2024 (1). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mercedes-Benz EQS 580 complaint?

Forward Collision Avoidance is the component named most often: 10 complaints, or 55.6% of all 18. Service Brakes (4) and Electrical System (3) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz EQS 580?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz EQS 580 complaints report a crash, fire, injury or death?

Of the 18 complaints, 1 report a crash, 1 a fire, 2 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mercedes-Benz models

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.