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NHTSA recalls & complaints · 2023–2025

Mercedes-Benz EQE 350+ recalls, complaints and VIN decoding

NHTSA lists 6 recall campaigns and 22 owner complaints for the Mercedes-Benz EQE 350+, covering model years 2023 to 2025. The 2023 model year drew the most complaints (12), and Service Brakes is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz EQE 350+ VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 6 recall campaigns on file
  • 22 owner complaints (unverified reports to NHTSA)
  • 3 model years with data (2023–2025)
  • most complaints: 2023 (12 for that model year)
  • top component: Service Brakes (9 complaints)
  • latest recall 25V533000 (reported Aug 20, 2025)
  • 4 complaints reporting a crash (18.2%)
  • 1 complaint reporting a fire (4.5%)
  • 3 complaints reporting an injury (13.6%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz EQE 350+ complaints by model year

3 model years · NHTSA complaints

The 2023 model year has the most complaints: 12 of 22, or 54.5%. Next come 2024 (8) and 2025 (2).

Owner complaints per model yearHighest yearOther years
Mercedes-Benz EQE 350+ owner complaints to NHTSA by model year, 2023–2025Column chart of 22 complaints across 3 model years. The highest is 2023 with 12. The full figures are in the table below the chart.2023: 12 complaints1220232024: 8 complaints820242025: 2 complaints22025
Mercedes-Benz EQE 350+ complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz EQE 350+ complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2023122110
202482010
202520010
All model years224130

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz EQE 350+ components

top 13 · NHTSA categories

Service Brakes is the component named most often, in 9 complaints (40.9% of all 22), followed by Electrical System (6) and Forward Collision Avoidance (6).

Components named most often in Mercedes-Benz EQE 350+ complaints (top 13)
Components named most often in Mercedes-Benz EQE 350+ complaints (top 13)
ComponentComplaintsShare of complaints
Service Brakes940.9%
Electrical System627.3%
Forward Collision Avoidance627.3%
Unknown or Other418.2%
Lane Departure29.1%
Visibility29.1%
Air Bags14.5%
Exterior Lighting14.5%
Power Train14.5%
Steering14.5%
Structure14.5%
Tires14.5%
Vehicle Speed Control14.5%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz EQE 350+ recalls

6 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name EQE 350+, newest first. The 6 campaigns cover model years 2023 to 2025. The 2024 model year appears in the most campaigns (4).

  • 6 recall campaigns
Mercedes-Benz EQE 350+ recall campaigns covering each model year
2023: 3 campaigns2024: 4 campaigns2025: 1 campaign
Highlighted: the model year with the most campaigns.
  1. NHTSA campaign 25V533000

    Reported

    Steering › Critical Fasteners

    Model years 2024–2025

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

    Consequence:
    A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
    Remedy:
    Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 25V366000

    Reported

    Back Over Prevention › Warnings › External/Pedestrian Alert

    Model years 2023–2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

    Consequence:
    A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
    Remedy:
    Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

    Filed by Mercedes-Benz USA, LLC

  3. NHTSA campaign 25V150000

    Reported

    Wheels › Rim

    Model year 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 4MATIC and EQE 350+ vehicles. The rim inserts may detach from the wheels while driving.

    Consequence:
    Wheel rim insert detachment can create a hazard for other road users, increasing the risk of a crash.
    Remedy:
    Dealers will inspect and replace the rim inserts as necessary, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030016.

    Filed by Mercedes-Benz USA, LLC

  4. NHTSA campaign 24V372000

    Reported

    Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (BMS/BECM) › Software

    Model year 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

    Consequence:
    A sudden loss of drive power increases the risk of a crash.
    Remedy:
    Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

    Filed by Mercedes-Benz USA, LLC

  5. NHTSA campaign 24V115000

    Reported

    Electrical System › Wiring › Fuses and Circuit Breakers

    Model year 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

    Consequence:
    An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
    Remedy:
    Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

    Filed by Mercedes-Benz USA, LLC

  6. NHTSA campaign 23V853000

    Reported

    Electrical System › Software; Exterior Lighting › Headlights

    Model year 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

    Consequence:
    Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
    Remedy:
    Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz EQE 350+ questions

5 questions

How many recalls does the Mercedes-Benz EQE 350+ have?

NHTSA lists 6 vehicle recall campaigns for the Mercedes-Benz EQE 350+, covering model years 2023 to 2025. The most recent, 25V533000, was reported on August 20, 2025 and is filed under “Steering”. The 2024 model year is covered by the most campaigns (4).

Which Mercedes-Benz EQE 350+ model year has the most complaints?

The 2023 model year, with 12 of the 22 complaints in NHTSA’s file (54.5%). The next are 2024 (8) and 2025 (2). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mercedes-Benz EQE 350+ complaint?

Service Brakes is the component named most often: 9 complaints, or 40.9% of all 22. Electrical System (6) and Forward Collision Avoidance (6) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz EQE 350+?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz EQE 350+ complaints report a crash, fire, injury or death?

Of the 22 complaints, 4 report a crash, 1 a fire, 3 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.