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NHTSA recalls & complaints · 2020–2022

Mercedes-Benz CLA 250 4MATIC recalls, complaints and VIN decoding

NHTSA lists 1 recall campaign and 2 owner complaints for the Mercedes-Benz CLA 250 4MATIC, covering model years 2020 to 2022. The 2020 and 2022 model years drew the most complaints (1 each), and Engine is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz CLA 250 4MATIC VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 1 recall campaign on file
  • 2 owner complaints (unverified reports to NHTSA)
  • 3 model years with data (2020–2022)
  • most complaints: 2020, 2022 (1 for that model year)
  • top component: Engine (1 complaint)
  • latest recall 26V481000 (reported Jul 24, 2026)
  • 0 complaints reporting a crash (0.0%)
  • 0 complaints reporting a fire (0.0%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz CLA 250 4MATIC complaints by model year

2 model years · NHTSA complaints

The 2020 and 2022 model years share the highest count, 1 complaints each.

Owner complaints per model yearHighest yearOther years
Mercedes-Benz CLA 250 4MATIC owner complaints to NHTSA by model year, 2020–2022Column chart of 2 complaints across 3 model years. The highest are 2020, 2022 with 1 each. The full figures are in the table below the chart.2020: 1 complaint120202021: 0 complaints20212022: 1 complaint12022
Mercedes-Benz CLA 250 4MATIC complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz CLA 250 4MATIC complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
202010000
202210000
All model years20000

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz CLA 250 4MATIC components

top 2 · NHTSA categories

Engine is the component named most often, in 1 complaint (50.0% of all 2), followed by Visibility/Wiper (1).

Components named most often in Mercedes-Benz CLA 250 4MATIC complaints (top 2)
Components named most often in Mercedes-Benz CLA 250 4MATIC complaints (top 2)
ComponentComplaintsShare of complaints
Engine150.0%
Visibility/Wiper150.0%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz CLA 250 4MATIC recalls

1 campaign · newest first

Every vehicle recall campaign NHTSA lists under the model name CLA 250 4MATIC, newest first. The only campaign, 26V481000, covers model years 2020 and 2021.

  • 1 recall campaign
Mercedes-Benz CLA 250 4MATIC recall campaigns covering each model year
2020: 1 campaign2021: 1 campaign

  1. NHTSA campaign 26V481000

    Reported

    Latches/Locks/Linkages › Doors › Lock

    Model years 2020–2021

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

    Consequence:
    A vehicle rollaway increases the risk of a crash or injury.
    Remedy:
    Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

    Filed by Mercedes-Benz USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz CLA 250 4MATIC questions

5 questions

How many recalls does the Mercedes-Benz CLA 250 4MATIC have?

NHTSA lists 1 vehicle recall campaign for the Mercedes-Benz CLA 250 4MATIC, covering model years 2020 to 2022. The campaign, 26V481000, was reported on July 24, 2026 and is filed under “Latches/locks/linkages”. The 2020 and 2021 model years are covered by the most campaigns (1 each).

Which Mercedes-Benz CLA 250 4MATIC model year has the most complaints?

The 2020 and 2022 model years tie, with 1 complaints each out of 2. Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mercedes-Benz CLA 250 4MATIC complaint?

Engine is the component named most often: 1 complaint, or 50.0% of all 2. Visibility/Wiper (1) follows. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz CLA 250 4MATIC?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz CLA 250 4MATIC complaints report a crash, fire, injury or death?

Of the 2 complaints, 0 report a crash, 0 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mercedes-Benz models

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.