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NHTSA recalls & complaints · 2012–2025

Mercedes-Benz CLA 250 recalls, complaints and VIN decoding

NHTSA lists 27 recall campaigns and 448 owner complaints for the Mercedes-Benz CLA 250, covering model years 2012 to 2025. The 2014 model year drew the most complaints (179), and Engine is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz CLA 250 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 27 recall campaigns on file
  • 448 owner complaints (unverified reports to NHTSA)
  • 14 model years with data (2012–2025)
  • most complaints: 2014 (179 for that model year)
  • top component: Engine (120 complaints)
  • latest recall 26V481000 (reported Jul 24, 2026)
  • 26 complaints reporting a crash (5.8%)
  • 5 complaints reporting a fire (1.1%)
  • 26 complaints reporting an injury (5.8%)
  • 1 complaint reporting a death (0.2%)

Mercedes-Benz CLA 250 complaints by model year

14 model years · NHTSA complaints

The 2014 model year has the most complaints: 179 of 448, or 40.0%. Next come 2016 (66) and 2015 (61). The fewest are for 2025, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Mercedes-Benz CLA 250 owner complaints to NHTSA by model year, 2012–2025Column chart of 448 complaints across 14 model years. The highest is 2014 with 179. The full figures are in the table below the chart.2012: 7 complaints720122013: 9 complaints920132014: 179 complaints17920142015: 61 complaints6120152016: 66 complaints6620162017: 27 complaints2720172018: 40 complaints4020182019: 22 complaints2220192020: 20 complaints2020202021: 7 complaints720212022: 1 complaint120222023: 6 complaints620232024: 2 complaints220242025: 1 complaint12025
Show the figures for all 14 model years
Mercedes-Benz CLA 250 complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz CLA 250 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201271010
201390000
20141795360
2015615040
2016665141
2017272020
2018402120
2019222020
2020201020
202171010
202210010
202362010
202420000
202510000
All model years448265261

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz CLA 250 components

top 15 · NHTSA categories

Engine is the component named most often, in 120 complaints (26.8% of all 448), followed by Electrical System (88) and Air Bags (57).

Components named most often in Mercedes-Benz CLA 250 complaints (top 15)
Components named most often in Mercedes-Benz CLA 250 complaints (top 15)
ComponentComplaintsShare of complaints
Engine12026.8%
Electrical System8819.6%
Unknown or Other8318.5%
Air Bags5712.7%
Vehicle Speed Control449.8%
Power Train388.5%
Structure388.5%
Fuel/Propulsion System306.7%
Electronic Stability Control (ESC)245.4%
Steering235.1%
Wheels204.5%
Visibility194.2%
Service Brakes153.3%
Back Over Prevention71.6%
Engine and Engine Cooling61.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz CLA 250 recalls

27 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name CLA 250, newest first. The 27 campaigns cover model years 2014 to 2021. The 2020 model year appears in the most campaigns (11).

  • 27 recall campaigns
  • 4 over-the-air remedies
Mercedes-Benz CLA 250 recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2014: 6 campaigns2015: 7 campaigns2016: 8 campaigns2017: 10 campaigns2018: 9 campaigns2019: 6 campaigns
2020: 11 campaigns2021: 5 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 26V481000

    Reported

    Latches/Locks/Linkages › Doors › Lock

    Model years 2020–2021

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

    Consequence:
    A vehicle rollaway increases the risk of a crash or injury.
    Remedy:
    Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 23V854000

    Reported

    Structure › Body › Roof and Pillars

    Model years 2014–2019

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

    Consequence:
    A detached roof panel can become a road hazard, increasing the risk of a crash.
    Remedy:
    Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

    Filed by Mercedes-Benz USA, LLC

  3. NHTSA campaign 23V732000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Disc › Pads; Equipment › Other › Owners/Service/Other Manual

    Model year 2020

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    Consequence:
    Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
    Remedy:
    Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

  4. NHTSA campaign 22V365000

    Reported

    Communication › Auto Crash Notification; Electrical System › Software

    Model years 2017–2021 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence:
    A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy:
    The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Filed by Mercedes-Benz USA, LLC

  5. NHTSA campaign 22V232000

    Reported

    Back Over Prevention › Display Function

    Model year 2020

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
    Remedy:
    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

    Filed by Mercedes-Benz USA, LLC

  6. NHTSA campaign 21V989000

    Reported

    Steering › Electric Power Assist System

    Model year 2020

    Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.

    Consequence:
    A sudden loss of power steering assist can increase the risk of a crash.
    Remedy:
    A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.

    Filed by Mercedes-Benz USA, LLC

  7. NHTSA campaign 21V961000

    Reported

    Fuel System, Gasoline › Fuel Injection System › Injectors; Fuel System, Gasoline › Fuel Injection System › Fuel Rail

    Model year 2020

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

    Consequence:
    A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
    Remedy:
    Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

    Filed by Mercedes-Benz USA, LLC

  8. NHTSA campaign 21V354000

    Reported

    Back Over Prevention › Sensing System › Camera; Electrical System › Software

    Model years 2020–2021 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
    Remedy:
    The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

    Filed by Mercedes-Benz USA, LLC

  9. NHTSA campaign 21V229000

    Reported

    Steering › Gear Box › Shaft Sector; Steering

    Model year 2017

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

    Consequence:
    A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.

    Filed by Mercedes-Benz USA, LLC

  10. NHTSA campaign 21V197000

    Reported

    Structure › Body › Roof and Pillars

    Model years 2014–2019

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

    Consequence:
    The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
    Remedy:
    Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

Show 17 more recalls

  1. NHTSA campaign 21V072000

    Reported

    Communication › Auto Crash Notification; Communication

    Model years 2017–2020

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

    Consequence:
    A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy:
    MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 21V058000

    Reported

    Communication › Auto Crash Notification; Electrical System › Software

    Model years 2016–2021 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence:
    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
    Remedy:
    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Filed by Mercedes-Benz USA, LLC

  3. NHTSA campaign 21V034000

    Reported

    Child Seat › Vehicle Latch Anchor; Child Seat

    Model year 2021

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.

    Consequence:
    If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
    Remedy:
    MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall began March 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020004.

    Filed by Mercedes-Benz USA, LLC

  4. NHTSA campaign 20V089000

    Reported

    Electrical System › Instrument Cluster/Panel

    Model year 2020

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    Consequence:
    If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

    Filed by Mercedes-Benz USA, LLC

  5. NHTSA campaign 19V892000

    Reported

    Air Bags › Sensor › Occupant Classification

    Model years 2015–2018

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

    Consequence:
    In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.
    Remedy:
    MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.

    Filed by Mercedes-Benz USA, LLC

  6. NHTSA campaign 19V787000

    Reported

    Communication

    Model years 2014–2016 · Over-the-air fix

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

    Consequence:
    An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
    Remedy:
    MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

    Filed by Mercedes-Benz USA, LLC

  7. NHTSA campaign 19V685000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model year 2020

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 A 220 and A 220 4MATIC, 2020 CLA 250, CLA 250 4 MATIC, GLC 300 Coupe 4MATIC, GLC 300 and GLC 300 4MATIC vehicles. The driver's side front airbag modules may not have been properly bolted down.

    Consequence:
    In the event of a crash necessitating deployment of the driver's front airbag, the airbag may not deploy properly, increasing the risk of injury.
    Remedy:
    MBUSA will notify owners, and dealers will inspect the driver airbag module and replace it, as necessary, free of charge. The recall began October 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100001.

    Filed by Mercedes-Benz USA, LLC

  8. NHTSA campaign 19V219000

    Reported

    Latches/Locks/Linkages › Doors › Latch

    Model year 2019

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.

    Consequence:
    In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.
    Remedy:
    MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.

    Filed by Mercedes-Benz USA, LLC

  9. NHTSA campaign 19V131000

    Reported

    Exterior Lighting; Exterior Lighting › Tail Lights

    Model year 2018

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 CLA250 and CLA250 4MATIC vehicles. The tail lights and the side marker lights may flicker or fail, affecting the vehicle's visibility.

    Consequence:
    Reduced visibility increases the risk of crash.
    Remedy:
    MBUSA will notify owners, and dealers will replace the affected light bulb sockets, free of charge. The recall began April 5, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030009.

    Filed by Mercedes-Benz USA, LLC

  10. NHTSA campaign 18V514000

    Reported

    Air Bags › Sensor › Occupant Classification

    Model year 2018

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz CLA250, CLA250 4Matic, and CLA45 AMG 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.

    Consequence:
    If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.
    Remedy:
    MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began January 2, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120001.

    Filed by Mercedes-Benz USA, LLC

  11. NHTSA campaign 17V627000

    Reported

    Air Bags › Frontal

    Model years 2014–2018

    Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

    Consequence:
    If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
    Remedy:
    MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

    Filed by Mercedes-Benz USA, LLC

  12. NHTSA campaign 17V177000

    Reported

    Electrical System › Software; Air Bags › Frontal › Sensor/Control Module-Inactive

    Model year 2016

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

    Consequence:
    If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

  13. NHTSA campaign 17V114000

    Reported

    Electrical System › Starter Assembly; Engine and Engine Cooling › Engine

    Model years 2015–2017

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.

    Consequence:
    If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
    Remedy:
    MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.

    Filed by Mercedes-Benz USA, LLC

  14. NHTSA campaign 17V080000

    Reported

    Air Bags › Frontal › Passenger Side › Inflator Module

    Model year 2017

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.

    Consequence:
    If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
    Remedy:
    MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

  15. NHTSA campaign 16V901000

    Reported

    Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings

    Model year 2014

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA250 vehicles manufactured December 14, 2012, to April 24, 2013 equipped with gasoline engines. The affected vehicles have a fitting that connects the vacuum line to the brake booster which may break causing increased forced to be needed to apply the brakes.

    Consequence:
    If the vehicles unexpectedly need increased pressure on the brake pedal to apply the brakes, there would be an increased risk of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will replace the connector end fitting at the brake booster, free of charge. The recall began July 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

  16. NHTSA campaign 15V662000

    Reported

    Engine and Engine Cooling › Engine

    Model year 2015

    Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015. The affected vehicles have intake or exhaust camshafts whose welds may fail and possibly cause engine damage.

    Consequence:
    Engine damage may result in a stall, increasing the risk of a crash.
    Remedy:
    Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100006.

    Filed by Mercedes-Benz USA, LLC

  17. NHTSA campaign 15V426000

    Reported

    Air Bags › Sensor › Occupant Classification; Visibility/Wiper; Electrical System › Instrument Cluster/Panel; Electrical System › Wiring › Fuses and Circuit Breakers

    Model year 2014

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles manufactured September 13, 2014, to September 25, 2014, and 2014 CLA 45 AMG 4Matic vehicles manufactured September 10, 2014, to September 25, 2014. The affected vehicles have fuses that may have been incorrectly installed in the passenger side interior fuse boxes.

    Consequence:
    If the fuses were not properly installed, they may lose electrical contact. In the event of a loss of electrical contact, certain systems may be impacted, including the function of the front passenger seat occupancy recognition system, the passenger side air bag indicator lamp, the instrument cluster and the windshield wipers. Should the function of the front passenger seat occupancy recognition system or the passenger side airbag indicator lamp be affected, the risk of injury for passengers in the event of a crash would be increased. Should the function of the instrument cluster and the windshield wipers be affected, the risk of a crash would be increased.
    Remedy:
    MBUSA will notify owners, and dealers will inspect the position and orientation of the fuses, and if necessary, replace the fuse box, free of charge. The recall began on August 18, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015060007.

    Filed by Mercedes-Benz USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz CLA 250 questions

5 questions

How many recalls does the Mercedes-Benz CLA 250 have?

NHTSA lists 27 vehicle recall campaigns for the Mercedes-Benz CLA 250, covering model years 2012 to 2025. The most recent, 26V481000, was reported on July 24, 2026 and is filed under “Latches/locks/linkages”. The 2020 model year is covered by the most campaigns (11).

Which Mercedes-Benz CLA 250 model year has the most complaints?

The 2014 model year, with 179 of the 448 complaints in NHTSA’s file (40.0%). The next are 2016 (66) and 2015 (61). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mercedes-Benz CLA 250 complaint?

Engine is the component named most often: 120 complaints, or 26.8% of all 448. Electrical System (88) and Air Bags (57) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz CLA 250?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz CLA 250 complaints report a crash, fire, injury or death?

Of the 448 complaints, 26 report a crash, 5 a fire, 26 at least one injury and 1 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mercedes-Benz models

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.