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NHTSA recalls & complaints · 2014–2016

Mercedes-Benz B-Class Electric recalls, complaints and VIN decoding

NHTSA lists 2 recall campaigns and 50 owner complaints for the Mercedes-Benz B-Class Electric, covering model years 2014 to 2016. The 2015 model year drew the most complaints (25), and Power Train is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz B-Class Electric VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 2 recall campaigns on file
  • 50 owner complaints (unverified reports to NHTSA)
  • 3 model years with data (2014–2016)
  • most complaints: 2015 (25 for that model year)
  • top component: Power Train (25 complaints)
  • latest recall 19V787000 (reported Nov 1, 2019)
  • 0 complaints reporting a crash (0.0%)
  • 0 complaints reporting a fire (0.0%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz B-Class Electric complaints by model year

3 model years · NHTSA complaints

The 2015 model year has the most complaints: 25 of 50, or 50.0%. Next come 2014 (20) and 2016 (5).

Owner complaints per model yearHighest yearOther years
Mercedes-Benz B-Class Electric owner complaints to NHTSA by model year, 2014–2016Column chart of 50 complaints across 3 model years. The highest is 2015 with 25. The full figures are in the table below the chart.2014: 20 complaints2020142015: 25 complaints2520152016: 5 complaints52016
Mercedes-Benz B-Class Electric complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz B-Class Electric complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2014200000
2015250000
201650000
All model years500000

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz B-Class Electric components

top 14 · NHTSA categories

Power Train is the component named most often, in 25 complaints (50.0% of all 50), followed by Engine (16) and Electrical System (13).

Components named most often in Mercedes-Benz B-Class Electric complaints (top 14)
Components named most often in Mercedes-Benz B-Class Electric complaints (top 14)
ComponentComplaintsShare of complaints
Power Train2550.0%
Engine1632.0%
Electrical System1326.0%
Fuel/Propulsion System1224.0%
Vehicle Speed Control714.0%
Unknown or Other510.0%
Service Brakes36.0%
Steering36.0%
Air Bags12.0%
Engine and Engine Cooling12.0%
Fuel System, Gasoline12.0%
Tires12.0%
Visibility12.0%
Wheels12.0%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz B-Class Electric recalls

2 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name B-Class Electric, newest first. The 2 campaigns cover model years 2014 to 2015. The 2014 and 2015 model years appear in the most campaigns (2 each).

  • 2 recall campaigns
  • 1 over-the-air remedy
Mercedes-Benz B-Class Electric recall campaigns covering each model year
2014: 2 campaigns2015: 2 campaigns

  1. NHTSA campaign 19V787000

    Reported

    Communication

    Model years 2014–2015 · Over-the-air fix

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

    Consequence:
    An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
    Remedy:
    MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 15V655000

    Reported

    Electrical System › Propulsion System › Traction Battery

    Model years 2014–2015

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.

    Consequence:
    A vehicle stall increases the risk of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz B-Class Electric questions

5 questions

How many recalls does the Mercedes-Benz B-Class Electric have?

NHTSA lists 2 vehicle recall campaigns for the Mercedes-Benz B-Class Electric, covering model years 2014 to 2016. The most recent, 19V787000, was reported on November 1, 2019 and is filed under “Communication”. The 2014 and 2015 model years are covered by the most campaigns (2 each).

Which Mercedes-Benz B-Class Electric model year has the most complaints?

The 2015 model year, with 25 of the 50 complaints in NHTSA’s file (50.0%). The next are 2014 (20) and 2016 (5). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mercedes-Benz B-Class Electric complaint?

Power Train is the component named most often: 25 complaints, or 50.0% of all 50. Engine (16) and Electrical System (13) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz B-Class Electric?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz B-Class Electric complaints report a crash, fire, injury or death?

Of the 50 complaints, 0 report a crash, 0 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mercedes-Benz models

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.