Skip to content

NHTSA recalls & complaints · 2020–2022

Mercedes-Benz AMG CLA35 recalls, complaints and VIN decoding

NHTSA lists 8 recall campaigns and 7 owner complaints for the Mercedes-Benz AMG CLA35, covering model years 2020 to 2022. The 2020 model year drew the most complaints (4), and Back Over Prevention is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mercedes-Benz AMG CLA35 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 8 recall campaigns on file
  • 7 owner complaints (unverified reports to NHTSA)
  • 3 model years with data (2020–2022)
  • most complaints: 2020 (4 for that model year)
  • top component: Back Over Prevention (4 complaints)
  • latest recall 26V481000 (reported Jul 24, 2026)
  • 1 complaint reporting a crash (14.3%)
  • 0 complaints reporting a fire (0.0%)
  • 1 complaint reporting an injury (14.3%)
  • 0 complaints reporting a death (0.0%)

Mercedes-Benz AMG CLA35 complaints by model year

3 model years · NHTSA complaints

The 2020 model year has the most complaints: 4 of 7, or 57.1%. Next come 2022 (2) and 2021 (1).

Owner complaints per model yearHighest yearOther years
Mercedes-Benz AMG CLA35 owner complaints to NHTSA by model year, 2020–2022Column chart of 7 complaints across 3 model years. The highest is 2020 with 4. The full figures are in the table below the chart.2020: 4 complaints420202021: 1 complaint120212022: 2 complaints22022
Mercedes-Benz AMG CLA35 complaints by model year, with complaints reporting a crash, fire, injury or death
Mercedes-Benz AMG CLA35 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
202040000
202110000
202221010
All model years71010

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mercedes-Benz AMG CLA35 components

top 5 · NHTSA categories

Back Over Prevention is the component named most often, in 4 complaints (57.1% of all 7), followed by Electrical System (3) and Service Brakes (1).

Components named most often in Mercedes-Benz AMG CLA35 complaints (top 5)
Components named most often in Mercedes-Benz AMG CLA35 complaints (top 5)
ComponentComplaintsShare of complaints
Back Over Prevention457.1%
Electrical System342.9%
Unknown or Other228.6%
Service Brakes114.3%
Service Brakes, Hydraulic114.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mercedes-Benz AMG CLA35 recalls

8 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name AMG CLA35, newest first. The 8 campaigns cover model years 2020 to 2021. The 2020 model year appears in the most campaigns (8).

  • 8 recall campaigns
  • 3 over-the-air remedies
Mercedes-Benz AMG CLA35 recall campaigns covering each model year
2020: 8 campaigns2021: 5 campaigns
Highlighted: the model year with the most campaigns.
  1. NHTSA campaign 26V481000

    Reported

    Latches/Locks/Linkages › Doors › Lock

    Model years 2020–2021

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

    Consequence:
    A vehicle rollaway increases the risk of a crash or injury.
    Remedy:
    Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

    Filed by Mercedes-Benz USA, LLC

  2. NHTSA campaign 23V732000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Disc › Pads; Equipment › Other › Owners/Service/Other Manual

    Model year 2020

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    Consequence:
    Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
    Remedy:
    Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

  3. NHTSA campaign 22V365000

    Reported

    Communication › Auto Crash Notification; Electrical System › Software

    Model years 2020–2021 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence:
    A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy:
    The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Filed by Mercedes-Benz USA, LLC

  4. NHTSA campaign 22V232000

    Reported

    Back Over Prevention › Display Function

    Model years 2020–2021

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
    Remedy:
    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

    Filed by Mercedes-Benz USA, LLC

  5. NHTSA campaign 22V125000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Disc › Caliper

    Model year 2020

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 AMG CLA 35 and 2021 GLA 250 vehicles. The rear brake caliper housing fasteners may be loose, which can reduce brake performance or cause rear brake components to detach from the vehicle.

    Consequence:
    Reduced brake performance can increase the risk of a crash. In addition, detached brake components can create a road hazard, and increase the risk of a crash for other drivers.
    Remedy:
    Dealers will inspect and tighten the fasteners on the rear brake caliper housings, as necessary, free of charge. Owner notification letters were mailed March 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

    Filed by Mercedes-Benz USA, LLC

  6. NHTSA campaign 21V354000

    Reported

    Back Over Prevention › Sensing System › Camera; Electrical System › Software

    Model years 2020–2021 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence:
    A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
    Remedy:
    The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

    Filed by Mercedes-Benz USA, LLC

  7. NHTSA campaign 21V058000

    Reported

    Electrical System › Software; Communication › Auto Crash Notification

    Model years 2020–2021 · Over-the-air fix

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence:
    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
    Remedy:
    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Filed by Mercedes-Benz USA, LLC

  8. NHTSA campaign 20V089000

    Reported

    Electrical System › Instrument Cluster/Panel

    Model year 2020

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    Consequence:
    If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
    Remedy:
    MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

    Filed by Mercedes-Benz USA, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mercedes-Benz AMG CLA35 questions

5 questions

How many recalls does the Mercedes-Benz AMG CLA35 have?

NHTSA lists 8 vehicle recall campaigns for the Mercedes-Benz AMG CLA35, covering model years 2020 to 2022. The most recent, 26V481000, was reported on July 24, 2026 and is filed under “Latches/locks/linkages”. The 2020 model year is covered by the most campaigns (8).

Which Mercedes-Benz AMG CLA35 model year has the most complaints?

The 2020 model year, with 4 of the 7 complaints in NHTSA’s file (57.1%). The next are 2022 (2) and 2021 (1). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mercedes-Benz AMG CLA35 complaint?

Back Over Prevention is the component named most often: 4 complaints, or 57.1% of all 7. Electrical System (3) and Service Brakes (1) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mercedes-Benz AMG CLA35?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mercedes-Benz dealer.

How many Mercedes-Benz AMG CLA35 complaints report a crash, fire, injury or death?

Of the 7 complaints, 1 report a crash, 0 a fire, 1 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Mercedes-Benz models with the most NHTSA complaints, and the Mercedes-Benz VIN decoder with every Mercedes-Benz model page, WMI code and VIN note.

All Mercedes-Benz models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.