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NHTSA recalls & complaints · 2000–2011

Mazda Tribute recalls, complaints and VIN decoding

NHTSA lists 20 recall campaigns and 2,102 owner complaints for the Mazda Tribute, covering model years 2000 to 2011. The 2001 model year drew the most complaints (563), and Engine and Engine Cooling is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mazda Tribute VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 20 recall campaigns on file
  • 2,102 owner complaints (unverified reports to NHTSA)
  • 12 model years with data (2000–2011)
  • most complaints: 2001 (563 for that model year)
  • top component: Engine and Engine Cooling (343 complaints)
  • latest recall 16V788000 (reported Oct 28, 2016)
  • 107 complaints reporting a crash (5.1%)
  • 55 complaints reporting a fire (2.6%)
  • 72 complaints reporting an injury (3.4%)
  • 4 complaints reporting a death (0.2%)

Mazda Tribute complaints by model year

12 model years · NHTSA complaints

The 2001 model year has the most complaints: 563 of 2,102, or 26.8%. Next come 2002 (384) and 2005 (377). The fewest are for 2007, with 4 complaints.

Owner complaints per model yearHighest yearOther years
Mazda Tribute owner complaints to NHTSA by model year, 2000–2011Column chart of 2,102 complaints across 12 model years. The highest is 2001 with 563. The full figures are in the table below the chart.2000: 5 complaints520002001: 563 complaints56320012002: 384 complaints38420022003: 199 complaints19920032004: 157 complaints15720042005: 377 complaints37720052006: 130 complaints13020062007: 4 complaints420072008: 202 complaints20220082009: 35 complaints3520092010: 39 complaints3920102011: 7 complaints72011
Mazda Tribute complaints by model year, with complaints reporting a crash, fire, injury or death
Mazda Tribute complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
200051000
20015632113120
20023841924110
2003199179130
2004157153122
2005377164120
20061309132
200740000
20082026160
2009352010
2010390020
201171000
All model years2,10210755724

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mazda Tribute components

top 15 · NHTSA categories

Engine and Engine Cooling is the component named most often, in 343 complaints (16.3% of all 2,102), followed by Vehicle Speed Control (343) and Structure (291).

Components named most often in Mazda Tribute complaints (top 15)
Components named most often in Mazda Tribute complaints (top 15)
ComponentComplaintsShare of complaints
Engine and Engine Cooling34316.3%
Vehicle Speed Control34316.3%
Structure29113.8%
Suspension24911.8%
Power Train22210.6%
Steering1969.3%
Electrical System1919.1%
Service Brakes, Hydraulic1587.5%
Air Bags1406.7%
Latches/Locks/Linkages884.2%
Engine773.7%
Fuel System, Gasoline713.4%
Service Brakes673.2%
Unknown or Other633.0%
Wheels502.4%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mazda Tribute recalls

20 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Tribute, newest first. The 20 campaigns cover model years 2001 to 2010. The 2001 model year appears in the most campaigns (13).

  • 20 recall campaigns
Mazda Tribute recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2001: 13 campaigns2002: 7 campaigns2003: 6 campaigns2004: 5 campaigns2005: 3 campaigns2006: 2 campaigns2007: no campaigns2008: 4 campaigns2009: 1 campaign
2010: 2 campaigns
Highlighted: the model year with the most campaigns.
  1. NHTSA campaign 16V788000

    Reported

    Fuel System, Gasoline › Delivery › Fuel Pump

    Model year 2010

    Mazda North American Operations (Mazda) is recalling certain model year 2010-2011 Tribute vehicles manufactured March 3, 2009, to May 26, 2011. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

    Consequence:
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy:
    Mazda will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety recall were mailed on December 23, 2016. Owners will receive a second notice when remedy parts are in stock. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0416J.

    Filed by Mazda Motor Corp.

  2. NHTSA campaign 15V677000

    Reported

    Power Train › Automatic Transmission › Lever and Linkage › Floor Shift; Power Train › Automatic Transmission › Gear Position Indication (PRNDL)

    Model year 2008

    Mazda North American Operations (Mazda) is recalling certain model year 2008 Tribute vehicles manufactured February 9, 2007 to April 22, 2008. The affected vehicles have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

    Consequence:
    If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
    Remedy:
    Mazda will notify owners, and dealers will inspect the transmission and if necessary tighten the manual shift lever bolt or replace the manual shift lever assembly, free of charge. The recall began on November 30, 2015. Owners may contact Mazda Customer Experience Center at 1-800-222-5500, option#6. Mazda's number for this recall is 8815J.

    Filed by Mazda Motor Corp.

  3. NHTSA campaign 14V552000

    Reported

    Hybrid Propulsion System

    Model year 2008

    Mazda North American Operations (Mazda) is recalling certain model year 2008 Mazda Tribute Hybrid vehicles manufactured October 10, 2006, to May 23, 2008. The coolant pump for the hybrid system may fail, resulting in the hybrid electronics overheating.

    Consequence:
    If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
    Remedy:
    Mazda will notify owners, and dealers will replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall began November 5, 2014. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 7814I.

    Filed by Mazda Motor Corp.

  4. NHTSA campaign 14V282000

    Reported

    Steering › Electric Power Assist System

    Model years 2008–2010

    Mazda North American Operations (Mazda) is recalling certain model year 2008-2011 Tribute vehicles manufactured October 5, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    Consequence:
    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
    Remedy:
    Mazda will notify owners and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began in July 2014. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 7614E.

    Filed by Mazda Motor Corp.

  5. NHTSA campaign 14V174000

    Reported

    Structure › Frame and Members

    Model years 2001–2004

    Mazda North American Operations (Mazda) is recalling certain model year 2001-2004 Tribute vehicles manufactured May 22, 2000, through December 19, 2003, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.

    Consequence:
    A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
    Remedy:
    Mazda will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 29, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's number for this recall is 7514D.

    Filed by Mazda Motor Corp.

  6. NHTSA campaign 12V357000

    Reported

    Vehicle Speed Control › Cables; Engine and Engine Cooling

    Model years 2001–2006, 2008

    Mazda is recalling certain model year 2001 through 2006, and 2008, Tribute vehicles equipped with 3.0L V6 engines and speed control. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.

    Consequence:
    A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
    Remedy:
    Mazda will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. Remedy parts are now available. The safety recall began on September 13, 2012. Owners may contact Mazda Customer Assistance Center at 1-800-222-5500, option #6.

    Filed by Mazda Motor Corp.

  7. NHTSA campaign 12V016000

    Reported

    Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module

    Model years 2001–2002

    Mazda is recalling certain model year 2001-2002 Mazda Tribute vehicles manufactured from April 20, 2000, through July 19, 2002. The brake master cylinder reservoir cap can leak brake fluid. If brake fluid leaks, it could come in contact with the antilock brake system (ABS) module wiring harness connector.

    Consequence:
    Corrosion may develop in the electrical connector leading melting, smoking or possible fire.
    Remedy:
    Mazda will notify owners, and dealers will replace the vehicle's brake master cylinder reservoir cap and modify the ABS electrical system, free of charge. Until the repair has been performed, vehicle owners should park their vehicles outside. The safety recall began on June 22, 2012. Owners may contact Mazda at 1-800-222-5500, option 6.

    Filed by Mazda Motor Corp.

  8. NHTSA campaign 07V157000

    Reported

    Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module

    Model years 2001–2004

    On certain sport utility vehicles equipped with antilock brakes (ABS), the ABS module connector may have missing or dislodged wire seals. This condition could allow contamination to enter the module connector, creating a potential for an electrical short.

    Consequence:
    An electrical short might cause an ABS malfunction that would illuminate the ABS warning light, and in some cases, the module may overheat resulting in burning odor, smoke, and/or fire. This condition could occur either when the vehicle ignition switch is in the off position or while the vehicle is being operated.
    Remedy:
    Dealers will inspect the wire harness connector to the ABS module for missing or dislodged wire seals, and repair or replace the harness connector as appropriate. The dealer will also inspect the connector on the ABS module and replace it if it is found to be corroded or damaged. The recall began on May 9, 2007. Owners may contact Mazda at 1-800-222-5500.

    Filed by Mazda Motor Corp.

  9. NHTSA campaign 06V116000

    Reported

    Seats › Front Assembly › Head Restraint

    Model year 2005

    Certain sport utility vehicles equipped without side air curtains or moon roofs fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "occupant protection in interior impact." During testing, the free motion head form registered a measurement above the permitted limit at the left hand a-pillar trim area.

    Consequence:
    In the event of a vehicle crash, personal injury to occupants may occur.
    Remedy:
    Dealers will make modifications to the energy absorbing material located above the headliner in the affected area free of charge. The recall began on May 31, 2006. Owners may contact Mazda at 1-800-222-5500.

    Filed by Mazda Motor Corp.

  10. NHTSA campaign 05V525000

    Reported

    Visibility › Windshield Wiper/Washer › Motor

    Model year 2006

    On certain trucks and sport utility vehicles, the windshield wiper motor may have been produced without grease applied to the output shaft gear.

    Consequence:
    After a period of continuous use on the high speed setting, lack of grease on the output shaft gear may cause the gear teeth to distort or fracture during operation resulting in the loss of wiper function. Inoperative wipers under inclement weather conditions could cause a crash due to impaired visibility.
    Remedy:
    Dealers will inspect the wiper motor for the presence of grease and grease the wiper motor gears if necessary. The recall began on November 28, 2005. Owners may contact Mazda at 1-800-222-5500.

    Filed by Mazda Motor Corp.

Show 10 more recalls
  1. NHTSA campaign 04V605000

    Reported

    Latches/Locks/Linkages › Hatchback/Liftgate › Lock

    Model years 2001–2005

    Certain 2004-2005 sport utility vehicles and certain 2001-2003 sport utility vehicle having rear liftgate components serviced with 2004 equivalent components fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 206, 'door locks and door retention components.' The rear liftgate latching system does not meet the inertia load requirement in one direction.

    Consequence:
    If the liftgate is left unlocked, there is the potential that it may open during a crash.
    Remedy:
    Dealers will replace the rear liftgate latch release rod, the release rod attachment clip and the door handle return spring. The recall began on March 31, 2005. Owners should contact Mazda at 1-800-222-5500.

    Filed by Mazda Motor Corp.

  2. NHTSA campaign 04V583000

    Reported

    Vehicle Speed Control › Cables

    Model years 2002–2004

    On certain sport utility vehicles, the accelerator cable may prevent the throttle from returning to the idle position.

    Consequence:
    An unexpected increase in engine idle speed may increase stopping distance and may result in a vehicle crash.
    Remedy:
    Dealers will replace the accelerator cable. The recall began on January 28, 2005. Owners should contact Mazda at 1-800-222-5500, option #4.

    Filed by Mazda Motor Corp.

  3. NHTSA campaign 04V175000

    Reported

    Power Train › Automatic Transmission › Control Module (TCM/PCM/TECM)

    Model years 2001–2003

    On certain sport utility vehicles equipped with 3.0L V6 duratec engines, during deceleration, the engine can stall.

    Consequence:
    Should the engine stall, a vehicle crash could occur.
    Remedy:
    Dealers will reprogram the power control module (PCM) with the appropriate calibration. The recall began on May 3, 2004. Owners should contact Mazda at 1-800-222-5500.

    Filed by Mazda Motor Corp.

  4. NHTSA campaign 03V515000

    Reported

    Seat Belts › Front › Buckle Assembly

    Model year 2001

    On certain sport utility vehicles, a post within the safety belt buckle covers could fracture, which could affect latch function, resulting in either a "no latch" or "partial latch" condition. In the "partial latch" condition, the buckle tongue can be inserted into the buckle and appear to be engaged, but will release from the buckle without the push button being depressed when a relatively low load is applied, such as when an occupant moves slightly in the seat.

    Consequence:
    In the event of a crash, the seat occupant may not be properly restrained, increasing the risk of injury.
    Remedy:
    Dealers will have the driver and front passenger safety belt buckle cover removed and replaced with a newly designed service buckle cover. Owner notification began February 5, 2004. Owners should contact Mazda at 1-800-222-5500.

    Filed by Mazda Motor Corp.

  5. NHTSA campaign 00V387001

    Reported

    Visibility › Windshield Wiper/Washer › Linkages

    Model year 2001

    Vehicle description: sport utility vehicles. The windshield wiper linkage can disengage due to a broken ball socket.

    Consequence:
    This condition will likely result in sudden and complete loss of the windshield wiper function, or of the wiper function on the driver side only, increasing the risk of a crash.
    Remedy:
    Dealers will inspect and, if necessary, replace the wiper module.

    Filed by Mazda Motor Corp.

  6. NHTSA campaign 00V323000

    Reported

    Equipment › Other › Owners/Service/Other Manual

    Model year 2001

    Vehicle description: certain sport utility vehicles fail to comply with requirements of FMVSS No. 225, "child restraint anchorage systems." The owner's manuals do not indicate which seating positions are equipped with child restraint anchorages. Also, the manuals do not explain the markings in the vehicles that locate the lower anchorages.

    Consequence:
    In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
    Remedy:
    Owners will be provided with revised owner manuals.

    Filed by Mazda Motor Corp.

  7. NHTSA campaign 00V277002

    Reported

    Fuel System, Gasoline › Delivery

    Model year 2001

    Vehicle description: sport utility vehicles. The o-ring seals in the fuel line connector at the outlet end of the fuel filter were damaged when the line was connected to the filter during vehicle assembly. In some cases, this damage could result in a fuel odor, or possibly in fuel dripping from the connection.

    Consequence:
    Fuel leakage, in the presence of an ignition source, could result in a fire.
    Remedy:
    Dealers will inspect and, if necessary, replace the fuel line.

    Filed by Mazda Motor Corp.

  8. NHTSA campaign 00V260002

    Reported

    Wheels › Hubcap/Cover

    Model year 2001

    Vehicle description: some 4X2 sport utility vehicles not equipped with an antilock braking system may have inadvertently been built with 4X4 rear hubs instead of 4X2 hubs. If the incorrect hubs are installed on a 4X2 vehicle, the rear wheels can loosen, or in some cases, separate from the vehicle.

    Consequence:
    This condition could cause loss of control of the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will inspect the rear hubs and, if necessary, replace them.

    Filed by Mazda Motor Corp.

  9. NHTSA campaign 00V223002

    Reported

    Steering › Steering Wheel/Handle Bar

    Model year 2001

    Vehicle description: sport utility vehicles. These vehicles may have a mis-assembled or incorrectly manufactured nut that attaches the steering wheel assembly to the steering column. The nut could be upside down in the steering wheel assembly, which could overstress the steering column shaft when the nut is tightened. In addition, some of the nuts may have been cracked during manufacture resulting in the nut fracturing when it is tightened during vehicle assembly.

    Consequence:
    Either of these conditions can lead to the steering wheel becoming loose or separating from the steering column, resulting in loss of steering control.
    Remedy:
    Dealers will inspect and replace the steering wheel retention armature and, if necessary, the steering column to correct this condition.

    Filed by Mazda Motor Corp.

  10. NHTSA campaign 00V210002

    Reported

    Vehicle Speed Control

    Model year 2001

    Vehicle description: sport utility vehicles equipped with speed control. The speed control cable can have a cracked or missing speed control cable servo cap locating tab. The locating tab could enter the servo clutch cavity and interfere with the speed control servo clutch. Also, water could enter those units that contain a cracked or missing servo cap locating tab, eventually causing corrosion that could interfere with the function of the speed control.

    Consequence:
    If either of these conditions occurs and the speed control is used, the speed control could prevent the throttle from returning to idle, resulting in a stuck throttle. A stuck throttle could result in a crash.
    Remedy:
    Dealers will inspect the speed control cables. Vehicles with speed control cables from cavities 3 and 4 will have the cable the speed control servo replaced.

    Filed by Mazda Motor Corp.

Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mazda Tribute questions

5 questions

How many recalls does the Mazda Tribute have?

NHTSA lists 20 vehicle recall campaigns for the Mazda Tribute, covering model years 2000 to 2011. The most recent, 16V788000, was reported on October 28, 2016 and is filed under “Fuel system, gasoline”. The 2001 model year is covered by the most campaigns (13).

Which Mazda Tribute model year has the most complaints?

The 2001 model year, with 563 of the 2,102 complaints in NHTSA’s file (26.8%). The next are 2002 (384) and 2005 (377). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mazda Tribute complaint?

Engine and Engine Cooling is the component named most often: 343 complaints, or 16.3% of all 2,102. Vehicle Speed Control (343) and Structure (291) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mazda Tribute?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mazda dealer.

How many Mazda Tribute complaints report a crash, fire, injury or death?

Of the 2,102 complaints, 107 report a crash, 55 a fire, 72 at least one injury and 4 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Mazda models with the most NHTSA complaints, and the Mazda VIN decoder with every Mazda model page, WMI code and VIN note.

  • Mazda 3 2004–2026 · 29 recalls · 2,983 complaints
  • Mazda 626 1995–2003 · 7 recalls · 2,458 complaints
  • Mazda CX-5 2012–2026 · 8 recalls · 2,443 complaints
  • Mazda 6 2002–2021 · 28 recalls · 2,234 complaints
  • Mazda CX-9 2007–2023 · 13 recalls · 1,487 complaints
  • Mazda CX-7 2007–2013 · 6 recalls · 1,131 complaints
  • Mazda Protege 1995–2003 · 6 recalls · 805 complaints
  • Mazda RX-8 2004–2011 · 14 recalls · 783 complaints

All Mazda models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.