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NHTSA recalls & complaints · 2024–2026

Kia EV9 recalls, complaints and VIN decoding

NHTSA lists 10 recall campaigns and 250 owner complaints for the Kia EV9, covering model years 2024 to 2026. The 2024 model year drew the most complaints (207), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Kia EV9 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 10 recall campaigns on file
  • 250 owner complaints (unverified reports to NHTSA)
  • 3 model years with data (2024–2026)
  • most complaints: 2024 (207 for that model year)
  • top component: Electrical System (117 complaints)
  • latest recall 26V545000 (reported Aug 21, 2026)
  • 3 complaints reporting a crash (1.2%)
  • 2 complaints reporting a fire (0.8%)
  • 3 complaints reporting an injury (1.2%)
  • 0 complaints reporting a death (0.0%)

Kia EV9 complaints by model year

3 model years · NHTSA complaints

The 2024 model year has the most complaints: 207 of 250, or 82.8%. Next come 2026 (24) and 2025 (19).

Owner complaints per model yearHighest yearOther years
Kia EV9 owner complaints to NHTSA by model year, 2024–2026Column chart of 250 complaints across 3 model years. The highest is 2024 with 207. The full figures are in the table below the chart.2024: 207 complaints20720242025: 19 complaints1920252026: 24 complaints242026
Kia EV9 complaints by model year, with complaints reporting a crash, fire, injury or death
Kia EV9 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
20242071210
2025190000
2026242020
All model years2503230

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Kia EV9 components

top 15 · NHTSA categories

Electrical System is the component named most often, in 117 complaints (46.8% of all 250), followed by Forward Collision Avoidance (26) and Suspension (22).

Components named most often in Kia EV9 complaints (top 15)
Components named most often in Kia EV9 complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System11746.8%
Unknown or Other4518.0%
Forward Collision Avoidance2610.4%
Suspension228.8%
Wheels218.4%
Lane Departure208.0%
Steering208.0%
Vehicle Speed Control208.0%
Seats156.0%
Fuel/Propulsion System145.6%
Visibility/Wiper145.6%
Power Train124.8%
Service Brakes124.8%
Structure104.0%
Seat Belts72.8%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Kia EV9 recalls

10 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name EV9, newest first. The 10 campaigns cover model years 2024 to 2026. The 2024 model year appears in the most campaigns (7).

  • 10 recall campaigns
  • 1 “Park Outside” advisory
  • 1 over-the-air remedy
Kia EV9 recall campaigns covering each model year
2024: 7 campaigns2025: 4 campaigns2026: 2 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 26V545000

    Reported

    Air Bags › Sensor › Occupant Classification › Front Passenger

    Model years 2025–2026

    Kia America, Inc (Kia) is recalling certain 2025-2026 EV9 vehicles. Due to improper routing, the Occupant Detection System (ODS) may not deactivate the air bag when a child or child seat is in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Consequence:
    A child in the front seat may be at a greater risk of injury if the air bag deploys during a crash.
    Remedy:
    Dealers will inspect and replace the ODS mat and bladder tube with a new one and ensure proper routing as necessary, free of charge. Owner notification letters will be mailed beginning October 20, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC379. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 4, 2026.

    Filed by Kia America, Inc.

  2. NHTSA campaign 26V431000

    Reported

    Electrical System › Propulsion System › Traction Battery

    Model year 2024

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

    Consequence:
    A fire increases the risk of injury.
    Remedy:
    Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

    Filed by Kia America, Inc.

  3. NHTSA campaign 26V046000

    Reported

    Electrical System › Instrument Cluster/Panel

    Model year 2026

    Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

    Consequence:
    An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
    Remedy:
    The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

    Filed by Kia America, Inc.

  4. NHTSA campaign 25V115000

    Reported

    Power Train › Driveline › Driveshaft; Electrical System › Propulsion System

    Model year 2025

    Kia America, Inc. (Kia) is recalling certain 2025 EV9 vehicles. The rear gear drive unit (GDU) motor shaft may have been improperly welded and become damaged, causing a loss of drive power.

    Consequence:
    A loss of drive power increases the risk of a crash.
    Remedy:
    Dealers will replace the rear GDU, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC337.

    Filed by Kia America, Inc.

  5. NHTSA campaign 24V962000

    Reported

    Seats › Critical Fasteners

    Model years 2024–2025

    Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

    Consequence:
    Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
    Remedy:
    Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

    Filed by Kia America, Inc.

  6. NHTSA campaign 24V757000

    Reported

    Electrical System › Software; Electrical System › Instrument Cluster/Panel

    Model years 2024–2025 · Over-the-air fix

    Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

    Consequence:
    An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
    Remedy:
    The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

    Filed by Kia America, Inc.

  7. NHTSA campaign 24V693000

    Reported

    Parking Brake › Electrical › Control Module › Software

    Model year 2024

    Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.

    Consequence:
    A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
    Remedy:
    Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.

    Filed by Kia America, Inc.

  8. NHTSA campaign 24V400000

    Reported

    Structure › Interior Panels › Ceiling

    Model year 2024

    Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."

    Consequence:
    A headliner with inadequate impact protection increases the risk of injury during a crash.
    Remedy:
    Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.

    Filed by Kia America, Inc.

  9. NHTSA campaign 24V338000

    Reported

    Seat Belts › Front › Retractor

    Model year 2024

    Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

    Consequence:
    A seat belt retractor that does not operate as intended increases the risk of injury in a crash.
    Remedy:
    Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.

    Filed by Kia America, Inc.

  10. NHTSA campaign 24V271000

    Reported

    Power Train › Driveline › Differential Unit

    Model year 2024

    Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

    Consequence:
    A loss of drive power or differential lock up can increase the risk of a crash.
    Remedy:
    Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.

    Filed by Kia America, Inc.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Kia EV9 questions

5 questions

How many recalls does the Kia EV9 have?

NHTSA lists 10 vehicle recall campaigns for the Kia EV9, covering model years 2024 to 2026. The most recent, 26V545000, was reported on August 21, 2026 and is filed under “Air bags”. The 2024 model year is covered by the most campaigns (7).

Which Kia EV9 model year has the most complaints?

The 2024 model year, with 207 of the 250 complaints in NHTSA’s file (82.8%). The next are 2026 (24) and 2025 (19). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Kia EV9 complaint?

Electrical System is the component named most often: 117 complaints, or 46.8% of all 250. Forward Collision Avoidance (26) and Suspension (22) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Kia EV9?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Kia dealer.

How many Kia EV9 complaints report a crash, fire, injury or death?

Of the 250 complaints, 3 report a crash, 2 a fire, 3 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Kia models

8 models · most complaints first

The Kia models with the most NHTSA complaints, and the Kia VIN decoder with every Kia model page, WMI code and VIN note.

  • Kia Sorento 2003–2026 · 40 recalls · 10,159 complaints
  • Kia Optima 2001–2020 · 22 recalls · 7,499 complaints
  • Kia Soul 2010–2025 · 15 recalls · 5,532 complaints
  • Kia Sportage 1995–2026 · 36 recalls · 4,687 complaints
  • Kia Forte 2009–2024 · 18 recalls · 2,539 complaints
  • Kia Sedona 2002–2021 · 23 recalls · 2,406 complaints
  • Kia Telluride 2020–2027 · 19 recalls · 2,009 complaints
  • Kia Sephia 1995–2003 · 7 recalls · 1,687 complaints

All Kia models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.