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NHTSA recalls & complaints · 2019–2024

Hyundai Nexo recalls, complaints and VIN decoding

NHTSA lists 5 recall campaigns and 22 owner complaints for the Hyundai Nexo, covering model years 2019 to 2024. The 2020 model year drew the most complaints (7), and Fuel/Propulsion System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Hyundai Nexo VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 5 recall campaigns on file
  • 22 owner complaints (unverified reports to NHTSA)
  • 6 model years with data (2019–2024)
  • most complaints: 2020 (7 for that model year)
  • top component: Fuel/Propulsion System (13 complaints)
  • latest recall 24V761000 (reported Oct 11, 2024)
  • 0 complaints reporting a crash (0.0%)
  • 0 complaints reporting a fire (0.0%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Hyundai Nexo complaints by model year

5 model years · NHTSA complaints

The 2020 model year has the most complaints: 7 of 22, or 31.8%. Next come 2023 (6) and 2021 (5). The fewest are for 2022, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Hyundai Nexo owner complaints to NHTSA by model year, 2019–2023Column chart of 22 complaints across 5 model years. The highest is 2020 with 7. The full figures are in the table below the chart.2019: 3 complaints320192020: 7 complaints720202021: 5 complaints520212022: 1 complaint120222023: 6 complaints62023
Hyundai Nexo complaints by model year, with complaints reporting a crash, fire, injury or death
Hyundai Nexo complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
201930000
202070000
202150000
202210000
202360000
All model years220000

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Hyundai Nexo components

top 10 · NHTSA categories

Fuel/Propulsion System is the component named most often, in 13 complaints (59.1% of all 22), followed by Engine (5) and Electrical System (3).

Components named most often in Hyundai Nexo complaints (top 10)
Components named most often in Hyundai Nexo complaints (top 10)
ComponentComplaintsShare of complaints
Fuel/Propulsion System1359.1%
Engine522.7%
Unknown or Other522.7%
Electrical System313.6%
Forward Collision Avoidance313.6%
Power Train313.6%
Fuel System, Other29.1%
Service Brakes29.1%
Lane Departure14.5%
Vehicle Speed Control14.5%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Hyundai Nexo recalls

5 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Nexo, newest first. The 5 campaigns cover model years 2019 to 2024. The 2019 and 2020 model years appear in the most campaigns (4 each).

  • 5 recall campaigns
  • 3 “Park Outside” advisories
Hyundai Nexo recall campaigns covering each model year
2019: 4 campaigns2020: 4 campaigns2021: 2 campaigns2022: 1 campaign2023: 1 campaign2024: 1 campaign
Highlighted: the model years with the most campaigns.

  1. NHTSA campaign 24V761000

    Reported

    Fuel/Propulsion System; Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices

    Model years 2019–2024

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.

    Consequence:
    A vehicle fire increases the risk of injury.
    Remedy:
    Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.

    Filed by Hyundai Motor America

  2. NHTSA campaign 22V258000

    Reported

    Fuel System, Other › Delivery; Electrical System › Propulsion System › Fuel Cell

    Model years 2019–2021

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.

    Consequence:
    A hydrogen gas leak can increase the risk of a fire while parked or driving.
    Remedy:
    Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.

    Filed by Hyundai Motor America

  3. NHTSA campaign 22V228000

    Reported

    Fuel System, Other › Storage › Tank Assembly › Filling/Charging

    Model year 2019

    NHTSA “Park Outside” advisory: because of the fire risk, park affected vehicles outside and away from buildings until the recall repair is done.

    Hyundai Motor America (Hyundai) is recalling certain 2019 Nexo vehicles. Following hydrogen refueling, the inlet receptacle filter could detach and cause a hydrogen fuel leak.

    Consequence:
    A hydrogen leak in the presence of an ignition source can increase the risk of a fire.
    Remedy:
    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the hydrogen fuel inlet receptacle, free of charge. Owner notification letters were mailed September 21, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 224.

    Filed by Hyundai Motor America

  4. NHTSA campaign 20V748000

    Reported

    Service Brakes, Hydraulic › Power Assist › Electric › Control Module › Software

    Model years 2019–2020

    Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.

    Consequence:
    Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
    Remedy:
    Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.

    Filed by Hyundai Motor America

  5. NHTSA campaign 20V213000

    Reported

    Electrical System › Software

    Model year 2020

    Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.

    Consequence:
    Unintended vehicle movement increases the risk of a crash.
    Remedy:
    Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.

    Filed by Hyundai Motor America

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Hyundai Nexo questions

5 questions

How many recalls does the Hyundai Nexo have?

NHTSA lists 5 vehicle recall campaigns for the Hyundai Nexo, covering model years 2019 to 2024. The most recent, 24V761000, was reported on October 11, 2024 and is filed under “Fuel/propulsion system; fuel system, other”. The 2019 and 2020 model years are covered by the most campaigns (4 each).

Which Hyundai Nexo model year has the most complaints?

The 2020 model year, with 7 of the 22 complaints in NHTSA’s file (31.8%). The next are 2023 (6) and 2021 (5). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Hyundai Nexo complaint?

Fuel/Propulsion System is the component named most often: 13 complaints, or 59.1% of all 22. Engine (5) and Electrical System (3) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Hyundai Nexo?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Hyundai dealer.

How many Hyundai Nexo complaints report a crash, fire, injury or death?

Of the 22 complaints, 0 report a crash, 0 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Hyundai models

8 models · most complaints first

The Hyundai models with the most NHTSA complaints, and the Hyundai VIN decoder with every Hyundai model page, WMI code and VIN note.

All Hyundai models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.