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NHTSA recalls & complaints · 2021

Cadillac Escalade NA recalls, complaints and VIN decoding

NHTSA lists 4 recall campaigns and 17 owner complaints for the Cadillac Escalade NA, covering model year 2021. Engine is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Cadillac Escalade NA VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 4 recall campaigns on file
  • 17 owner complaints (unverified reports to NHTSA)
  • 1 model year with data (2021)
  • top component: Engine (7 complaints)
  • latest recall 21V739000 (reported Sep 23, 2021)
  • 1 complaint reporting a crash (5.9%)
  • 1 complaint reporting a fire (5.9%)
  • 0 complaints reporting an injury (0.0%)
  • 0 complaints reporting a death (0.0%)

Cadillac Escalade NA complaints by model year

1 model year · NHTSA complaints

All 17 complaints are for the 2021 model year.

Cadillac Escalade NA complaints by model year, with complaints reporting a crash, fire, injury or death
Cadillac Escalade NA complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
2021171100

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Cadillac Escalade NA components

top 11 · NHTSA categories

Engine is the component named most often, in 7 complaints (41.2% of all 17), followed by Electrical System (3) and Service Brakes (3).

Components named most often in Cadillac Escalade NA complaints (top 11)
Components named most often in Cadillac Escalade NA complaints (top 11)
ComponentComplaintsShare of complaints
Engine741.2%
Electrical System317.6%
Service Brakes317.6%
Exterior Lighting211.8%
Forward Collision Avoidance211.8%
Unknown or Other211.8%
Air Bags15.9%
Lane Departure15.9%
Power Train15.9%
Seat Belts15.9%
Structure15.9%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Cadillac Escalade NA recalls

4 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Escalade NA, newest first. The 4 campaigns cover model year 2021.

  • 4 recall campaigns
  • 2 over-the-air remedies
Cadillac Escalade NA recall campaigns covering each model year
2021: 4 campaigns

  1. NHTSA campaign 21V739000

    Reported

    Fuel System, Gasoline › Delivery › Fuel Pump › Control/Drive Module

    Model year 2021

    General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.

    Consequence:
    An engine stall increases the risk of a crash.
    Remedy:
    Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.

    Filed by General Motors, LLC

  2. NHTSA campaign 21V455000

    Reported

    Steering › Steering Control Module

    Model year 2021 · Over-the-air fix

    General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

    Consequence:
    Increased steering effort, particularly at lower speeds, increases the risk of a crash.
    Remedy:
    The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

    Filed by General Motors, LLC

  3. NHTSA campaign 20V811000

    Reported

    Seat Belts › Critical Fasteners; Seat Belts

    Model year 2021

    General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

    Consequence:
    If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
    Remedy:
    GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

    Filed by General Motors, LLC

  4. NHTSA campaign 20V790000

    Reported

    Electrical System › Instrument Cluster/Panel

    Model year 2021 · Over-the-air fix

    General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection."

    Consequence:
    If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag, increasing the risk of passenger injury in a crash.
    Remedy:
    The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319980.

    Filed by General Motors, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Cadillac Escalade NA questions

4 questions

How many recalls does the Cadillac Escalade NA have?

NHTSA lists 4 vehicle recall campaigns for the Cadillac Escalade NA, covering model year 2021. The most recent, 21V739000, was reported on September 23, 2021 and is filed under “Fuel system, gasoline”.

What is the most common Cadillac Escalade NA complaint?

Engine is the component named most often: 7 complaints, or 41.2% of all 17. Electrical System (3) and Service Brakes (3) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Cadillac Escalade NA?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Cadillac dealer.

How many Cadillac Escalade NA complaints report a crash, fire, injury or death?

Of the 17 complaints, 1 report a crash, 1 a fire, 0 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Cadillac models

8 models · most complaints first

The Cadillac models with the most NHTSA complaints, and the Cadillac VIN decoder with every Cadillac model page, WMI code and VIN note.

All Cadillac models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.