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NHTSA recalls & complaints · 2012–2017

Buick Verano recalls, complaints and VIN decoding

NHTSA lists 11 recall campaigns and 440 owner complaints for the Buick Verano, covering model years 2012 to 2017. The 2013 model year drew the most complaints (107), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Buick Verano VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 11 recall campaigns on file
  • 440 owner complaints (unverified reports to NHTSA)
  • 6 model years with data (2012–2017)
  • most complaints: 2013 (107 for that model year)
  • top component: Electrical System (122 complaints)
  • latest recall 25V764000 (reported Nov 6, 2025)
  • 19 complaints reporting a crash (4.3%)
  • 5 complaints reporting a fire (1.1%)
  • 10 complaints reporting an injury (2.3%)
  • 0 complaints reporting a death (0.0%)

Buick Verano complaints by model year

6 model years · NHTSA complaints

The 2013 model year has the most complaints: 107 of 440, or 24.3%. Next come 2012 (106) and 2014 (101). The fewest are for 2017, with 9 complaints.

Owner complaints per model yearHighest yearOther years
Buick Verano owner complaints to NHTSA by model year, 2012–2017Column chart of 440 complaints across 6 model years. The highest is 2013 with 107. The full figures are in the table below the chart.2012: 106 complaints10620122013: 107 complaints10720132014: 101 complaints10120142015: 58 complaints5820152016: 59 complaints5920162017: 9 complaints92017
Buick Verano complaints by model year, with complaints reporting a crash, fire, injury or death
Buick Verano complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
20121068130
20131074120
20141013130
2015582110
2016591110
201791000
All model years440195100

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Buick Verano components

top 15 · NHTSA categories

Electrical System is the component named most often, in 122 complaints (27.7% of all 440), followed by Engine (109) and Air Bags (93).

Components named most often in Buick Verano complaints (top 15)
Components named most often in Buick Verano complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System12227.7%
Engine10924.8%
Air Bags9321.1%
Power Train5211.8%
Steering5011.4%
Unknown or Other4810.9%
Electronic Stability Control (ESC)265.9%
Vehicle Speed Control194.3%
Tires184.1%
Wheels184.1%
Service Brakes153.4%
Structure153.4%
Fuel/Propulsion System143.2%
Lane Departure143.2%
Suspension102.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Buick Verano recalls

11 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Verano, newest first. The 11 campaigns cover model years 2012 to 2017. The 2014 model year appears in the most campaigns (6).

  • 11 recall campaigns
Buick Verano recall campaigns covering each model year
2012: 3 campaigns2013: 3 campaigns2014: 6 campaigns2015: no campaigns2016: 2 campaigns2017: 1 campaign
Highlighted: the model year with the most campaigns.
  1. NHTSA campaign 25V764000

    Reported

    Air Bags › Side/Window

    Model year 2014

    General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

    Consequence:
    An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
    Remedy:
    Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.

    Filed by General Motors, LLC

  2. NHTSA campaign 23V870000

    Reported

    Air Bags › Side/Window

    Model year 2014

    General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

    Consequence:
    An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
    Remedy:
    Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

    Filed by General Motors, LLC

  3. NHTSA campaign 23V674000

    Reported

    Air Bags › Side/Window

    Model year 2014

    General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

    Consequence:
    An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
    Remedy:
    Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

    Filed by General Motors, LLC

  4. NHTSA campaign 23V516000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model year 2013

    General Motors, LLC (GM) is recalling certain 2013 Buick Verano, Chevrolet Camero, Sonic, and Volt vehicles. The driver-side air bag inflator may explode during deployment due to a manufacturing defect.

    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
    Remedy:
    Dealers will replace the driver-side air bag module, free of charge. On some 2013 Volt vehicles, the steering wheel will be replaced as well, free of charge. Owner notification letters were mailed October 23, 2023. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232413120.

    Filed by General Motors, LLC

  5. NHTSA campaign 16V595000

    Reported

    Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings

    Model year 2016

    General Motors LLC (GM) is recalling certain model year 2016 Buick Verano vehicles manufactured February 16, 2016, to May 12, 2016, equipped with a 2.0 liter turbocharged engine. The engine fuel line assembly may be misrouted, allowing the fuel line to contact the surface of the engine.

    Consequence:
    If the fuel line contacts the engine, the fuel line may wear, resulting in a fuel leak and increasing the risk of a fire.
    Remedy:
    GM will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began on August 19, 2016. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 54180.

    Filed by General Motors, LLC

  6. NHTSA campaign 16V502000

    Reported

    Electrical System › Ignition; Power Train › Automatic Transmission › Control Module (TCM/PCM/TECM)

    Model years 2013–2014, 2016–2017

    General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

    Consequence:
    If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
    Remedy:
    GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

    Filed by General Motors, LLC

  7. NHTSA campaign 14V417000

    Reported

    Equipment › Electrical

    Model years 2013–2014

    General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

    Consequence:
    Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
    Remedy:
    GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

    Filed by General Motors, LLC

  8. NHTSA campaign 14V300000

    Reported

    Air Bags

    Model year 2012

    General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

    Consequence:
    If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
    Remedy:
    GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.

    Filed by General Motors, LLC

  9. NHTSA campaign 14V092000

    Reported

    Power Train › Automatic Transmission

    Model year 2014

    General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

    Consequence:
    If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
    Remedy:
    General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

    Filed by General Motors, LLC

  10. NHTSA campaign 13V023000

    Reported

    Air Bags

    Model year 2012

    General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

    Consequence:
    If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
    Remedy:
    GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.

    Filed by General Motors, LLC

Show 1 more recall
  1. NHTSA campaign 12V522000

    Reported

    Air Bags

    Model year 2012

    General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

    Consequence:
    If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
    Remedy:
    General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.

    Filed by General Motors, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Buick Verano questions

5 questions

How many recalls does the Buick Verano have?

NHTSA lists 11 vehicle recall campaigns for the Buick Verano, covering model years 2012 to 2017. The most recent, 25V764000, was reported on November 6, 2025 and is filed under “Air bags”. The 2014 model year is covered by the most campaigns (6).

Which Buick Verano model year has the most complaints?

The 2013 model year, with 107 of the 440 complaints in NHTSA’s file (24.3%). The next are 2012 (106) and 2014 (101). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Buick Verano complaint?

Electrical System is the component named most often: 122 complaints, or 27.7% of all 440. Engine (109) and Air Bags (93) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Buick Verano?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Buick dealer.

How many Buick Verano complaints report a crash, fire, injury or death?

Of the 440 complaints, 19 report a crash, 5 a fire, 10 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Buick models with the most NHTSA complaints, and the Buick VIN decoder with every Buick model page, WMI code and VIN note.

All Buick models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.